Don't mind losing 5000 miles, can I just cancel with no fee?
#1
Original Poster
Join Date: Jul 2001
Location: Chevy Chase, MD 20815
Posts: 1,149
Don't mind losing 5000 miles, can I just cancel with no fee?
Dear Forum,
I don't fly Delta much and tried to search the answer to this but could not find an answer.
I booked a short hop DCA to RDU for 5,000 miles that I can't take. Should I call them and let them know or just don't show up?
I don't want to pay the $300 fee. The date is greater than 72 hours.
Thank you!
I don't fly Delta much and tried to search the answer to this but could not find an answer.
I booked a short hop DCA to RDU for 5,000 miles that I can't take. Should I call them and let them know or just don't show up?
I don't want to pay the $300 fee. The date is greater than 72 hours.
Thank you!
#2
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
It's $150. However yes that's a bit much to pay to get 5000 miles back.
I'd wait and see if there's a schedule change that allows for a free refund. Even a change in DL connection operating carrier qualifies.
I'd wait and see if there's a schedule change that allows for a free refund. Even a change in DL connection operating carrier qualifies.
#4
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Join Date: Sep 2009
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You get a free cancel (with full refund of miles and money) until midnight tonight if you purchased the ticket at any time yesterday or today since you're more than 72 hours before departure. To do this, you need to call.
#6
Join Date: Jul 2013
Location: MEM
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Posts: 424
I'd just call. You may catch a CSR in a generous mood. It's not worth paying a fee to get 5,000 miles back. That said, if they won't give you your miles back for free, just keep the rez and see if something happens (like schedule change or IRROPS) that might entitle you to a refund.
#8
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Join Date: Sep 2009
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#9
Original Poster
Join Date: Jul 2001
Location: Chevy Chase, MD 20815
Posts: 1,149
Thank you for all the replies!
I called and here is what they offered. Could redeposit the miles for 1/2 off ($75.00 fee) OR could rebook travel with no change fees provided I complete trip by Jan. 31, 2018 (one year after I booked).
Took the later. Finding another Delta award at 5,000 miles may be impossible though she did say I could use additional miles if needed from my account.
I called and here is what they offered. Could redeposit the miles for 1/2 off ($75.00 fee) OR could rebook travel with no change fees provided I complete trip by Jan. 31, 2018 (one year after I booked).
Took the later. Finding another Delta award at 5,000 miles may be impossible though she did say I could use additional miles if needed from my account.
#11
Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,235