Using credit for cancelled international ticket
Apr 10, 2017, 10:29 am
#1
Original Poster
Join Date: May 2010
Posts: 3,463
Using credit for cancelled international ticket
I may have to cancel an upcoming international flight (MCO to LHR) . As I understand it I would have a year from the date I purchased the ticket to use the credit remaining after the fees. And it would have to be used on another international flight. My question is would Mexico or the Caribbean count for "international" in this instance? I doubt I will be able to go to Europe before this credit expires.
Thanks!
Thanks!
Apr 10, 2017, 10:55 am
#2
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,208
I may have to cancel an upcoming international flight (MCO to LHR) . As I understand it I would have a year from the date I purchased the ticket to use the credit remaining after the fees. And it would have to be used on another international flight. My question is would Mexico or the Caribbean count for "international" in this instance? I doubt I will be able to go to Europe before this credit expires.
Thanks!
Thanks!
Apr 10, 2017, 11:08 am
#3
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,096
There can be restrictions when using tickets that are international for wholly domestic tickets. Though I do believe the problem is more in reverse.
Apr 10, 2017, 1:43 pm
#4
Original Poster
Join Date: May 2010
Posts: 3,463
I don't know for sure that I do have to use it for international. Years ago I had to cancel an international flight and apparently was only supposed to be able to use the credit on another international flight. Since the phone agent didn't tell me this I was able to get Delta to let me use the credit for domestic but have assumed that I would have the same type of restrictions on this.
My concern is that Delta seems to treat Mexico/Caribbean and "semi-international"
Since I don't know for sure if I need to cancel and Delta is still digging out of last weeks mess I didn't want to tie up the phone lines with a "what if" question!
My concern is that Delta seems to treat Mexico/Caribbean and "semi-international"
Since I don't know for sure if I need to cancel and Delta is still digging out of last weeks mess I didn't want to tie up the phone lines with a "what if" question!
Apr 10, 2017, 2:54 pm
#5
Join Date: Feb 2012
Location: STL
Programs: DL DM; HH gold
Posts: 554
This, and in general, those conditions also say that the credit can only be used for the same or a higher fare. In other words, if your credit is $1,000 and you find a replacing flight for $800, they will charge you the next closest available fare over $1,000. Have run into this several times, and each time it pissed me off to no end, even though I was traveling on OPM; it just feels like a slimy way of doing business.
Apr 10, 2017, 3:08 pm
#6
Join Date: Apr 2010
Location: Los Angeles
Programs: AA Exec Plat, DL Plat (but not for long)
Posts: 175
I have had to do this a couple times and there was no restriction on what kind of fare I could book with it.
For some reason they don't put this in your wallet and you have to call in to have them rebook your flight.
For some reason they don't put this in your wallet and you have to call in to have them rebook your flight.