Need to confirm UG request?
Nov 7, 2016, 6:22 am
#1
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Original Poster
Join Date: Jun 2008
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Need to confirm UG request?
I am waitlisted for an UG on a future flight using a GUC.
I was checking the status on DL.dumb and noticed that the status showed:
REQUEST UPGRADE FOR FIRST/BUSINESS CLASS
If seats are available, you may be upgraded to First/Business class. Seats are automatically assigned.
with a check mark to indicate that the request was active.
But, below that was a CONFIRM button... which does nothing when clicked.
Any ideas as to the function of/need for this?
I was checking the status on DL.dumb and noticed that the status showed:
REQUEST UPGRADE FOR FIRST/BUSINESS CLASS
If seats are available, you may be upgraded to First/Business class. Seats are automatically assigned.
with a check mark to indicate that the request was active.
But, below that was a CONFIRM button... which does nothing when clicked.
Any ideas as to the function of/need for this?
Nov 7, 2016, 8:27 am
#2
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Location: Minneapolis: DL DM charter 2.3MM
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Posts: 100,417
Could the confirm only be used when changing your upgrade request?
Nov 7, 2016, 10:11 am
#3
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Nov 7, 2016, 10:20 am
#4
Moderator: Hyatt; FlyerTalk Evangelist
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Nov 7, 2016, 11:24 am
#5
Join Date: Nov 2014
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Nov 9, 2016, 12:56 am
#6
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I would call to confirm.
Just happened to my today:
GUC for SYD-LAX applied 3 weeks ago....waitlisted.
Website and app showed upgrade on standby (or whatever it say for int'l flights)
3 days ago, I noticed a few seats jumped out of C+ and into D1.
Didn't think much of it...maybe 360s or MMers.
Upon checking in with VA in AKL, getting boarding passes for all connections, my wife and I are still not on the upgrade list via app or online.
I called to confirm...after 5 min hold, something got screwed up in our reservation and they would have to 'reset my ticket' but couldn't do that because we were already checked in. (I was literally sitting on the VA flight in AKL while boarding)
Upon getting to SYD, I checked in with the gate who finally confirmed that we were on the list, and sure enough, we were finally seeing it on the app.
Bottom line is that we applied the GUC three weeks out and changed nothing about the ticket - but DM line said that something happened to the ticket and it wouldn't apply...unless I had called 24 hours earlier.
It worked out as we got the upgrade (3&4 of 6 seats), but had I not called, we would not have gotten them.
Just happened to my today:
GUC for SYD-LAX applied 3 weeks ago....waitlisted.
Website and app showed upgrade on standby (or whatever it say for int'l flights)
3 days ago, I noticed a few seats jumped out of C+ and into D1.
Didn't think much of it...maybe 360s or MMers.
Upon checking in with VA in AKL, getting boarding passes for all connections, my wife and I are still not on the upgrade list via app or online.
I called to confirm...after 5 min hold, something got screwed up in our reservation and they would have to 'reset my ticket' but couldn't do that because we were already checked in. (I was literally sitting on the VA flight in AKL while boarding)
Upon getting to SYD, I checked in with the gate who finally confirmed that we were on the list, and sure enough, we were finally seeing it on the app.
Bottom line is that we applied the GUC three weeks out and changed nothing about the ticket - but DM line said that something happened to the ticket and it wouldn't apply...unless I had called 24 hours earlier.
It worked out as we got the upgrade (3&4 of 6 seats), but had I not called, we would not have gotten them.