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WN Re Routes Passenger, Would DL Ever Do This?

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WN Re Routes Passenger, Would DL Ever Do This?

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Old Aug 25, 2016, 5:06 am
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WN Re Routes Passenger, Would DL Ever Do This?

Over/Under on if DL would ever do what WN did in this story?

http://www.thedenverchannel.com/news...ized-in-denver
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Old Aug 25, 2016, 6:34 am
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Wow, incredible story. Really makes me feel better that there is still some humanity out there.
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Old Aug 25, 2016, 6:42 am
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Originally Posted by vincentharris
Over/Under on if DL would ever do what WN did in this story?

http://www.thedenverchannel.com/news...ized-in-denver
FWIW if you look hard enough you can find cases like this with all of the US4.

sadly you can also find cases of some pretty big screw ups by the US4.


IIRC one of them didn't go back to gate when a mother got a last minute call that her son was dying or something like that.
like everything in this industry, give me a good example I can probably find you a bad one.

anyways, good on WN for doing this. Always nice to see in these times where everything is focused on profits and such that big companies can still do the right thing when it is really needed.
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Old Aug 25, 2016, 6:59 am
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This article is over 14 months old...
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Old Aug 25, 2016, 8:33 am
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Originally Posted by ScroogeMcFlyer
This article is over 14 months old...
...and has nothing to do with DL.
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Old Aug 25, 2016, 8:49 am
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DL carries about the same number of passengers annually as WN - about 130 million passengers. It happened once in 14 months - so I would but the odds about 110 million to one.

Powerball 5 + 1 is about 292 million to one so it is more likely to happen than willing Powerball but you are way more likely to be struck by lighting.

Unless a media blitz can be made from it, then the media cost would be offset by the actual cost.
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Old Aug 25, 2016, 8:50 am
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Originally Posted by Dawgfan6291
IIRC one of them didn't go back to gate when a mother got a last minute call that her son was dying or something like that.
That story was on Southwest as well.
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Old Aug 25, 2016, 10:43 am
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Originally Posted by Carpboy823
...and has nothing to do with DL.
Read the subject line, I asked does anyone think DL would do the same thing?
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Old Aug 25, 2016, 10:58 am
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Without reading the article, so don't know the details there, Yes, Delta has rerouted me before. So has American. Nothing out of the ordinary
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Old Aug 25, 2016, 11:02 am
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Originally Posted by JBa
Without reading the article, so don't know the details there, Yes, Delta has rerouted me before. So has American. Nothing out of the ordinary
Why not RTFA then? You'd understand the issue. It is well out of the ordinary.

And right, this has nothing to do with DL (or AA, UA, BA...)
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Old Aug 25, 2016, 11:04 am
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Originally Posted by WhiskeyBravo
Wow, incredible story. Really makes me feel better that there is still some humanity out there.
Agreed.
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Old Aug 25, 2016, 11:06 am
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Originally Posted by vincentharris
Read the subject line, I asked does anyone think DL would do the same thing?
I mean, that's nice and all, but we could have hundreds of "what-if" threads like this using one-off examples from other airlines. From what I've seen previously, this type of post is discouraged since it doesn't directly relate to the airline in this forum, despite your tangential link.
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Old Aug 25, 2016, 11:07 am
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Good job by Southwest.

I'm betting almost all the airlines have done similar things for passengers as well, but we don't hear about them. I wouldn't be surprised if Southwest does it a bit more often than many; their staff always try to help as much as allowed, IME.
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Old Aug 25, 2016, 11:17 am
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http://news.delta.com/stranded-atlan...t-brazil-delta
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Old Aug 25, 2016, 12:50 pm
  #15  
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Originally Posted by tanglin
Why not RTFA then? You'd understand the issue. It is well out of the ordinary.

And right, this has nothing to do with DL (or AA, UA, BA...)
Fairly simple, if OP would have put an excerpt of the article in his post, one would know what question the OP would like to have answered.

Besides that, I'm tired of RTFA every time an OP finds an article that seems to be relevant for him. So I simply answer the questions in the title or in the post.

And besides that, my gut tells me that most of the airlines do have similar events where they went above and beyond to help a customer. So it's nothing out of the ordinary
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