Problems using e-Drink Coupons
 

So I thought the idea of the electronic drink coupons in the My Wallet feature on the Delta app was initially great, but I've had issues getting it loaded onboard. Gogo as we all know is often slow and I've had issues with opening the app (often it logs you out) and then you enter the "circle of death" as nothing happens. So therefore you can't get to the drink coupons and can't use them.

Others? Thoughts?

You can load the coupons before your flight.

Even though using GoGo for DL "stuff" is supposed to be free, often times it doesn't seem to work that way.

Once, recently, I did an online chat with GoGo customer service to complain, and they gave me a 30 minute pass, and my app worked PERFECTLY!

Of course, that doesn't address the fact that, it's supposed to work for the whole flight :rolleyes: - and, this might be a PIA to do on a short flight just to use a drink coupon.

:)

No way to load it before hand that I know of, the app automatically updates the log in. Also you can't add it to your passbook

Can you load them in advance, then take a screenshot and save them to your photo gallery?

That's what I do with BPs.

Exactly. Also you can print them from the web if you prefer the hard copies.

I'd never rely on Gogo to get my free cocktail.... ;)

Had the same problem. Deeply obnoxious.

The stupid advice from the mothership! (Can't make this up)
 

http://renespoints.boardingarea.com/...oints-blog.jpg

:rolleyes::rolleyes::rolleyes:

Source is: http://www.delta.com/content/www/en_...-updates.html#

Best idea is print a few on paper or do screen shots works just fine.

You'll notice that, your screenshot kind of confirms my post above..........

" You may enjoy free access to the Fly Delta app while in flight. "

You may......... and, you may NOT. ;)

YB/YTMV (your bandwith / your thruput may vary)

In my experience, successful access to Fly Delta app in-flight depends on how old the plane's interior is. The older aircraft's Gogo infrastructure supports Fly Delta access just fine, while I am never successful accessing Fly Delta on newer planes like 739. Seems Gogo forgot a step to unblock the services Fly Delta needs in the latest version of Gogo on the newer planes.

Based on my experience - - I AGREE with every word in this post!

:)

Have not successfully accessed the app once over the last year... dozens of attempts.

Will. Not. Work. Period.

Does this actually work for anyone? It used to be that the app would work with gogo even if you weren't logged in with a paid pass, but now it doesn't seem to do that anymore. Also, every time I open the app it tries to log in and if it can't reach the server then it logs you out.

I mean, I can't just leave the app running in the foreground forever, that's the dumbest thing I've ever heard if they actually expect people to do that.