New Upgrade Priority Email today from Delta
#376
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Maybe, but it doesn't really matter, since the upgrade isn't really being given to his wife. She can't book her own ticket and get that upgrade. And Delta doesn't care who the Medallion's companion is. It's not like the benefit is available if it's his wife but not available if it's his brother. So the whole discussion of whether delta "likes" the companion more than someone else is completely irrelevant.
#377
Join Date: Mar 2016
Posts: 1,884
Most will accept the new information and move on with their lives. A small percentage seem to be willfully ignorant, and will continue to argue, well past the point where the discussion has become ridiculous. Often, this will be presented in the form of repeating the same point, using the same words, over and over (and over).
Is it your goal to try to intimidate me from posting because we have a difference of opinion?
I genuinely don't understand what you are attempting to accomplish at this point. You think the sky is falling. Some agree with you. Others do not. Is your goal to filibuster until your opponents concede? Not likely to happen. Is your goal to change Delta's behavior? Laudable - but it ain't going to happen here. Is your goal to vent on the Internet about something that annoys you? Fine - but at least be honest about it.
#378
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Maybe, but it doesn't really matter, since the upgrade isn't really being given to his wife. She can't book her own ticket and get that upgrade. And Delta doesn't care who the Medallion's companion is. It's not like the benefit is available if it's his wife but not available if it's his brother. So the whole discussion of whether delta "likes" the companion more than someone else is completely irrelevant.
That's actually a key distinction, I think.
#379
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
This is actually a really good point. The companion isn't receiving an upgrade as a benefit for anything they have done. Rather, the medallion is being given a companion upgrade as a benefit for flying however many miles/segments/dollars with DL. DL cares far more about the effect the companion UG has on the medallion's behavior vs their companion's behavior.
That's actually a key distinction, I think.
That's actually a key distinction, I think.
#381
Join Date: Jan 2015
Programs: delta dm
Posts: 1,677
I do for the record see how Delta thought giving a DM a companion benefit would be a good thing for loyalty. I just think their are some situations where it could have the opposite effect of what was intended. Of course I have to live with it either way. I do understand the other side of the argument even if I disagree with it.
#383
Join Date: Mar 2015
Posts: 1,989
I personally like it although I only flown once with my wife / companion and all my other flights were solo. Nowadays I am generally PM and seldom see UG and may see even lesser but I think it is smart of Delta.
Remember one of the primary argument in the C+ / WU debate, when travelling for work domestically, not a lot of folks have real choice. But in that debate, folks says that if travelling on leisure, and if no companion WU, they will boycott.
Same logic here... When the DM are with companion (likely leisure), they have a choice and if Delta is willing to UG their companion at their level based on fare class, DM on leisure trips will consider Delta. If it displaces DM on business trips who have no real control, Delta knows they win.
The other thing that keeps being mentioned was "who spent more" should gets the UG. On the surface it seems an easy decision but Delta operates a huge network with many variables. We all know that flying out of ATL is ex because Delta reigns there and regardless the price, there are always takers so a 30K customer may not mean as much in the bigger sense to Delta as there are lots of 30K, 40K, 50K customers there. However, a 30K customer at SEA might be more "special". This is also why top tier 360 has no fixed qualification and varies according to where one is based.
In the end, Delta makes decisions based on the data they have and we should just work around it or find another option.
To date, I still feel that the revenue based reward miles was the biggest negative change but all those who fly expensive fares disagrees with me and that is fine.
#385
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
That's pretty much my approach. They make the rules. All we can do is tell them our opinion if they ask us, and otherwise decide from the different sets of rules offered by each airline which set(s) we want to play under, and how to obtain the most we can.
#386
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
You're offering your opinion right here and if your argument were convincing, people at Delta who read this would be convinced and the policy would be changed.
#387
Join Date: Jul 2016
Posts: 106
Bias? Not at all. Many people come to FT with a question or opinion. Often, that question is answered or opinion shown to be erroneous by members here who have a great deal of knowledge and/or experience in the subject matter.
Most will accept the new information and move on with their lives. A small percentage seem to be willfully ignorant, and will continue to argue, well past the point where the discussion has become ridiculous. Often, this will be presented in the form of repeating the same point, using the same words, over and over (and over).
Intimidate? No. Educate? Yes.
I genuinely don't understand what you are attempting to accomplish at this point. You think the sky is falling. Some agree with you. Others do not. Is your goal to filibuster until your opponents concede? Not likely to happen. Is your goal to change Delta's behavior? Laudable - but it ain't going to happen here. Is your goal to vent on the Internet about something that annoys you? Fine - but at least be honest about it.
Most will accept the new information and move on with their lives. A small percentage seem to be willfully ignorant, and will continue to argue, well past the point where the discussion has become ridiculous. Often, this will be presented in the form of repeating the same point, using the same words, over and over (and over).
Intimidate? No. Educate? Yes.
I genuinely don't understand what you are attempting to accomplish at this point. You think the sky is falling. Some agree with you. Others do not. Is your goal to filibuster until your opponents concede? Not likely to happen. Is your goal to change Delta's behavior? Laudable - but it ain't going to happen here. Is your goal to vent on the Internet about something that annoys you? Fine - but at least be honest about it.
Even though SethB & I adisagree with each other I was under the impression that we were debating fairly without ridiculing each other.
Yes, I was venting, I guess flyer forum is not the proper place to vent.
As far as educating me, I still don't understand what snapp is , the search engine did not produce viable results for me.
For whatever it is worth I do not believe the sky is falling. Yes, I will contact Delta about the changes, thx .
#388
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Ok, so I guess that her 100% is technically more loyal than my 94%. But her 100% was not enough to qualify for even FO, while my 94% qualified me for PM. The guy who flies once a year and happens to pick DL for that one flight is technically also more loyal than me under your standard. Do you now see how absurd your standard of loyalty is?
These days, DL measures loyalty by how valuable a customer is to the company. I would argue that I am much more valuable to DL than your wife is, just as you are more valuable than I am.
These days, DL measures loyalty by how valuable a customer is to the company. I would argue that I am much more valuable to DL than your wife is, just as you are more valuable than I am.
#389
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,931
Yes, I was venting, I guess flyer forum is not the proper place to vent.
As far as educating me, I still don't understand what snapp is , the search engine did not produce viable results for me.
For whatever it is worth I do not believe the sky is falling. Yes, I will contact Delta about the changes, thx .
As far as educating me, I still don't understand what snapp is , the search engine did not produce viable results for me.
For whatever it is worth I do not believe the sky is falling. Yes, I will contact Delta about the changes, thx .
Here's a recent thread on SNAPP:
http://www.flyertalk.com/forum/delta...s-sheriff.html
FT search can be pretty disappointing sometimes. If it's not something simple like a title search, I'll usually do a Google search instead that includes "site:flyertalk.com" -- in this case I knew there was a past thread but couldn't remember the exact title, but "site:flyertalk.com delta snapp" in Google search found the thread even though it was spelled SNAP with only one "p"
#390
Join Date: Jul 2016
Posts: 106
I don't think anyone's saying "don't vent," just that, having vented, posting the same vent repeatedly probably doesn't help. People are also pretty stuck to their opinions as you've seen so after a while it seems we're all just arguing past each other.
Here's a recent thread on SNAPP:
http://www.flyertalk.com/forum/delta...s-sheriff.html
FT search can be pretty disappointing sometimes. If it's not something simple like a title search, I'll usually do a Google search instead that includes "site:flyertalk.com" -- in this case I knew there was a past thread but couldn't remember the exact title, but "site:flyertalk.com delta snapp" in Google search found the thread even though it was spelled SNAP with only one "p"
Here's a recent thread on SNAPP:
http://www.flyertalk.com/forum/delta...s-sheriff.html
FT search can be pretty disappointing sometimes. If it's not something simple like a title search, I'll usually do a Google search instead that includes "site:flyertalk.com" -- in this case I knew there was a past thread but couldn't remember the exact title, but "site:flyertalk.com delta snapp" in Google search found the thread even though it was spelled SNAP with only one "p"
Sorry, I was repeating myself when I was going back & forth debating with SethB.
I was shocked when I received the e-mail from DL because I was happy with DL, now I am not sure if I am going to stay with them. What is most important to me is a comfortable seat.
Even though I enjoy getting F UGs , I honestly don't care if I am flying coach as long as the seat is comfortable. Yes, I understand if I bought coach I should just expect coach, however we became spoiled with the UGs and to me it is our most valuable benefit.
Other airlines have offered to match my status ,I actually like Virgin but they do not fly everywhere I fly to. I am debating if I should continue with DL, get DM for 2017 & if my UG % declines & I keep on getting stuck in uncomfortable seats leave DL or just leave now.
I am not sure what the right move is now or what is best for me.