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Old Apr 12, 2016 | 7:26 pm
  #1  
Original Poster
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Join Date: Feb 2014
Posts: 318
time frame

i recently submitted an online, via delta.com, complaint regarding their skyclubs. i selected the "i would like a reply via email" option. this was about one month ago.

i still have heard nothing back.

1. should i patiently wait?
2. if not, what can i do or who can i call or contact to be sure my complaint was received?

thanks,
cb
r m a h is offline  
Old Apr 12, 2016 | 8:45 pm
  #2  
TTT
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You can contact the Twitter team to see if it was received. They can look it up by email/SM number.
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Old Apr 12, 2016 | 11:05 pm
  #3  
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I filed a complaint about a month ago on delta.com about a horrible gate agent in Detroit and got a response within a few hours. Email and phone call. I was impressed.
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Old Apr 13, 2016 | 8:29 am
  #4  
Original Poster
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Join Date: Feb 2014
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Originally Posted by TTT
You can contact the Twitter team to see if it was received. They can look it up by email/SM number.
thanks for your reply. any other contact methods you know of? i'm not on twitter.
r m a h is offline  


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