Do me a favor - go read my OP. My issue was with the Red Coat's response to my question the Gate agent was long out of the picture by this point.

And why do you feel the need to be insulting by referring to my issue as inconsequential? I was just relating an experience I had and having a discussion. I made no claim that this was an earth shattering event.

If they're gunna keep me from VDBing because I asked a question and called out a rude Red Coat than so be it.

That was the part I was trying to share with the group but it got drowned out in some people's rush to criticize anyone for anything on this forum. (This forum's reputation for nastiness on the part of some is well earned). By my own admission the rest of it was a vent of frustration.

Thank you for actually reading.

It shouldn't be insulting. Your issue, in the grand scheme of what they deal with day to day, is inconsequential. It's just a fact.

And you are not having a discussion. Anyone that disagrees (which at this count...is pretty much everyone) is just an apologist that doesn't understand how your experience is a reflection of how society as a whole needs improving.

My first post in response, I tried to be helpful (Never put a $$ amount in the OLCI).

And you were helpful - you have my thanks.

In all seriousness though - why do so many think that escalating when a Red Coat is being rude to you is silly, entitled, or <INSERT DENEGRATING TERM HERE>? I'm genuinely interested in your thoughts.

In my experience, the problem with this, is that, they take the people who vol online first. In my example above, I had inquired at the gate if the GA would need volunteers, and she said, probably, but she already had enough names. I was VERY disappointed! When she looked me up, she told me I WAS ONE OF THEM, because I vol'd ONLINE!

But here's another question. A colleague of mine was on the same flight and she and I checked in around the same time online. I got the VDB bid thing and she didn't. Is there a method to who they solicit?

Fair point. I guess I look at as I would be unwilling to take less than $600 or so, so I never enter the $500 maximum. I should have put that caveat. If $500 was good enough for me, than it makes sense to use. (but just be happy to have gotten it!)

EDIT: I did not realize that Delta now allows you to enter your own amount in (up to $800). I will definitely take advantage of that going forward.

I did read the OP. To me it sounded like other flights were getting offers for more for shorter layovers and the OP was annoyed by the response/attitude of the red coat handling his inquiry as to why that was.

Just to me, seems like they made a big deal of a situation where they started off happy to get $500. If you fly all the time, and a situation like this gets you worked up enough to get a supervisor, I just don't know how you do it.

You're making a valid point. I probably let me annoyance at my last few trips where they did screw up royally (Like rebooking my young niece and nephew on a different flight than my sister and me without telling us). Its entirely possible that I'm just on a run of bad luck - not out of the realm of possibility that the Red Coat was having a bad day. And its not like I could jump ship right away if I wanted to - booked pretty solid through the summer.

Maybe the flight wasn't overbooked/oversold at the point when she checked in. Don't forget that, a flight's availability can teeter totter back and forth between Y0 and Y1 or more frequently, depending on operational situations throughout the day.

We've all been there--I just try to enjoy a drink in the DL lounge and be thankful I don't have to drink Sutton Club Whiskey in the Admirals Club

I guess that's possible - I only mentioned it because we were sitting on our phones checking in together. Mine went through a few seconds before hers. I wouldn't have thought that the inventory would shift so quickly but on second thought it could.

Sutton Club Whiskey - you just made me gag!

If you can figure out the deep, dark, inner secrets of Deltamatic, or whatever it's called these days, you could be quite wealthy!

So the OP was told something was new Delta policy. Knowing how front line people sometimes don't know the rules as well as we do but also knowing that Delta does change the rules with no notice (and often no notification) they went to a higher lever person -- who in theory should be more knowledgable -- to inquire as the current state of the rules.

That higher level person at that point was unnecessarily rude to the OP, who then escalated to a supervisor.

I don't see that as unreasonable, but this is FT, so of course they are fair game...