iflyfartoomuch

All -

Since we had such a lively discussion about the case of the missing sport coat in F earlier, I thought I'd provide an update. In case you missed it, you can catch the (closed) thread here:

[URL="http://www.flyertalk.com/forum/delta-air-lines-skymiles/1700673-first-class-sport-coat-not-returned.html?highlight=sport+coat"]

While a strong majority of the FT community had little (read: none whatsoever) sympathy for the OP (me), there were a few legal types that supported the case for getting more than just a couple skypesos in compensation. I'm happy to report that the case has been closed...

Unfortunately no sport coats turned up at the myriad lost-and-found centers in the Delta network. No surprise there. There was a surprise in that Delta did accept responsibility for the loss of the coat and offered a full reimbursement. It took a few weeks after my online complaint form was filled out to get a response which I suspect means it was escalated to higher powers.

Hope this was helpful...

jdrtravel

Great! And thanks so much for sharing that they agreed to take responsibility. Sounds like great customer service.

obscure2k

As this case is closed I will close this thread. Glad everything worked out so well and thanks for the update.
Obscure2k
Delta Moderator