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Old May 13, 2015 | 1:48 pm
  #16  
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The "enhanced" desktop timetable is an absolute flaming, stinky, smell piece of garbage. That tool is completely worthless now. Who flippin' cares about a stupid map?

I want to be able to quickly pull up all flights and see all relevant information in a simple display, like the old desktop timetable.

Now, the display of flights is tiny, it doesn't display most connections, equipment types is buried and only viewable if I drill-down into specific flights, and the search function is very clunky.

This is a worthless travel tool now. The old desktop timetable was excellent for doing quick searches. I could search for flights OFFLINE quickly, plug in different cities very quickly, easily see the equipment type (to avoid CRJs), build connections.

Vital for planning trips, vital for proactive IRROPS planning, checking other flight options.

Plus now all flights show in 24 hour/military time, fine, ok I can do the conversion in my head, but its just stupid.

Now I get a stupid map...wooo.

Bring back the old program.
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Old May 13, 2015 | 2:13 pm
  #17  
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I agree with what others have said. In addition, most codeshares on DL partners don't show up, even if one ticks the "include codeshares" check box.
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Old May 13, 2015 | 2:16 pm
  #18  
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I still miss the old fashioned appropriate technology small pamphlet timetables that PMNW printed and distributed at airports. Among other things, it included distance (in miles) as well as equipment type in every one-line entry. Now when booking on line, it's hard to verify and compare the MQMs that will be earned for various routings.

Since something like this is now considered too expensive and too hard to keep up to date (which wasn't a problem with PMNW IME), EF was the best substitute, but of course that is gone too now.
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Old May 13, 2015 | 2:33 pm
  #19  
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Enhancement costs

Smart map as opposed to stupid $29
Working app $29
Notice that there is a OS/X app $29
Shows all connections $29

Upcoming enhancements:
Notice of on time departure $29
Notice of delay after boarding $29
Notice of delay before boarding $29
On time departure $59
Early departure $109
Late departure $39
Cancelled flight $29
Cancelled flight - no notice $59
Cancelled flight which goes anyway $59
Comfort+ more than buying upgrade $109
Pre-departure safety announcement $19
Interrupt movie for SkyMiles notice $39
Personalized boarding thank you $49
Just fly me there option $79

Did I miss any?
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Old May 13, 2015 | 2:39 pm
  #20  
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Originally Posted by Gargoyle
I don't know whether it is that they don't want us to have the info, or that software developers really believe people are connected to the internet 24/7 anywhere in the world.
It's easier for lazy and incompetent programmers to assume that rather than to optimize for reality.
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Old May 13, 2015 | 2:39 pm
  #21  
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Originally Posted by bennos
Let's all bookmark this post so we can refer back to it when this change actually happens.

"Passengers traveling in the premium cabin and Diamond Medallions will receive a courtesy notification 24 hours in advance with the then estimated time of departure for their flight. (All flight times are subject to change until departure.) Other passengers may purchase a courtesy notification for $29 each, per passenger."
That won't happen. Really. It won't.

They'll offer it to Platinums for $9, and Gold for $19. Only FO and non-medallions will have to pay $29.
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Old May 13, 2015 | 2:40 pm
  #22  
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I used the contact link from the app to tell the developer to look at the old skyteam travel desk, and that they needed to scrap their app and build one from scratch that does just what the old app did. I told them their app has a pretty face but that is all it has. I expect my e-mail will be blackholed. Is there an appropriate person at DL that a number of us could write? Perhaps if they get ten e-mails they might give it 5 minutes of their attention.
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Old May 13, 2015 | 2:44 pm
  #23  
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Originally Posted by jackplum
Enhancement costs

Smart map as opposed to stupid $29
Working app $29
Notice that there is a OS/X app $29
Shows all connections $29

Upcoming enhancements:
Notice of on time departure $29
Notice of delay after boarding $29
Notice of delay before boarding $29
On time departure $59
Early departure $109
Late departure $39
Cancelled flight $29
Cancelled flight - no notice $59
Cancelled flight which goes anyway $59
Comfort+ more than buying upgrade $109
Pre-departure safety announcement $19
Interrupt movie for SkyMiles notice $39
Personalized boarding thank you $49
Just fly me there option $79

Did I miss any?
Efficient GA $29
Pleasant GA $29
Pleasant and efficient GA $129, with 50% discount for DM/PM
Pleasant FA $29, $39 for flights over 900 miles, $49 for flights over 1500 miles, $89 for longhaul international flights
Efficient FA........
Pleasant and efficient FA.......free in C+ and FC/D1/BE.
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Old May 13, 2015 | 2:47 pm
  #24  
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Originally Posted by Gargoyle
I used the contact link from the app to tell the developer to look at the old skyteam travel desk, and that they needed to scrap their app and build one from scratch that does just what the old app did. I told them their app has a pretty face but that is all it has. I expect my e-mail will be blackholed. Is there an appropriate person at DL that a number of us could write? Perhaps if they get ten e-mails they might give it 5 minutes of their attention.
Theresa Wise - SVP and CIO
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Old May 13, 2015 | 3:09 pm
  #25  
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Originally Posted by MSPeconomist
I still miss the old fashioned appropriate technology small pamphlet timetables that PMNW printed and distributed at airports. Among other things, it included distance (in miles) as well as equipment type in every one-line entry. Now when booking on line, it's hard to verify and compare the MQMs that will be earned for various routings.

Since something like this is now considered too expensive and too hard to keep up to date (which wasn't a problem with PMNW IME), EF was the best substitute, but of course that is gone too now.

DL used to provide these in a holder on the FC bulkhead.

Originally, they showed connecting itineraries from A to C.

Then they decided they could cut the size of the booklet by only showing single hops, so the user had to manually search combinations of A to B followed by B to C.

Then they did away with them altogether.

I believe that I still have a few of these, but they might be out-of-date.
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Old May 13, 2015 | 7:59 pm
  #26  
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The PMNW ones had a different colored glossy travel photo on the cover every month, often to celebrate new NW destinations.
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Old May 14, 2015 | 5:03 am
  #27  
 
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Originally Posted by MSPeconomist
I still miss the old fashioned appropriate technology small pamphlet timetables that PMNW printed and distributed at airports. Among other things, it included distance (in miles) as well as equipment type in every one-line entry. Now when booking on line, it's hard to verify and compare the MQMs that will be earned for various routings.

Since something like this is now considered too expensive and too hard to keep up to date (which wasn't a problem with PMNW IME), EF was the best substitute, but of course that is gone too now.
I remember when I used to go to the airport,and United had a pile of printed timetables on the end of their counter . I loved reading those . DL should use the timetable that AA has . It's a lot easier to use.
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Old May 14, 2015 | 5:43 am
  #28  
 
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I used to keep one on my desk, and if I couldn't find a direct flight out of DTW it was easy to look one up out of MEM or MSP, then figure out which flight I would take first (and last)

Bob H
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