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Old Dec 13, 2014 | 9:57 am
  #1  
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DL Seat Map Problem?

Currently booked in economy comfort ATL JNB/RT non-stop. Been checking every day or so to try to move the return seats to bulkhead window. Now, all of the sudden, it appears we are the only ones with seat assignments... all seats are available except for about a dozen of the same exact seats blocked out for outbound and return. Previously there were about 20% (guess) of the seats claimed. I'd really like to grab those bulkhead window seats but I'm afraid something strange is going on and don't want to lose the seats we have.
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Old Dec 13, 2014 | 10:02 am
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1. You didn't give a date for your flight so no one here can check for themselves to verify what you are seeing.

2. You can always call Delta <hint, hint>.
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Old Dec 13, 2014 | 10:07 am
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Originally Posted by keeton
1. You didn't give a date for your flight so no one here can check for themselves to verify what you are seeing.

2. You can always call Delta <hint, hint>.
Yeah, I know... I'll give them a call. It just seems like more of a system problem since both flights are like that... Depart 2/25, return 3/9...
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Old Dec 13, 2014 | 10:30 am
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I called DL and they saw that all seats except our 2 were available on BOTH flights as well. Just seems strange to me that everyone on both of our flights would decide to change off the flight. As a longtime IT person, I don't believe in coincidences. The only thing that makes me think it is valid is that our seat assignments were not lost. I did end up getting our return seats changed... so, now we have 29A/B on outbound and return. I hope they are decent!
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Old Dec 13, 2014 | 11:02 am
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DL Seat Map Problem?

You may be in the middle of a schedule change or it just may be best in class DL IT hard at work for you XD
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Old Dec 13, 2014 | 12:10 pm
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I've seen this happen after a schedule or aircraft change. DL starts with an empty seat map and it can take at least a few hours for everyone to be assigned a seat again.

IMO trying to grab a better seat in the interim will not result in the seat you pick sticking, but this is based on only a couple data points. YMMV.
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Old Dec 13, 2014 | 12:48 pm
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DL frequently does schedule changes on Saturdays, so this is quite likely the source of the issue,.
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Old Dec 14, 2014 | 7:15 am
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Interestingly, looking at the seat maps today, they now look like they did a few days ago with a decent number of assigned seats. Hopefully the seats the DL agent moved us to will stick... so far, they have. The skd change theory sounds plausible but I'm not sure the times changed
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Old Dec 14, 2014 | 10:41 am
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Originally Posted by NoleATL
Interestingly, looking at the seat maps today, they now look like they did a few days ago with a decent number of assigned seats. Hopefully the seats the DL agent moved us to will stick... so far, they have. The skd change theory sounds plausible but I'm not sure the times changed
I've seen this happen with changes of plane model/layout for the flight.
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Old Dec 14, 2014 | 11:53 am
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Originally Posted by KDS
I've seen this happen with changes of plane model/layout for the flight.
that's probably pretty unlikely for ATL <-> JNB
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Old Dec 14, 2014 | 12:10 pm
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While the plane may remain the same, something in schedule shifts sometimes seems to cause seat chaos.

It seems most of the time, if you lose the seats you have and another pax grabs them, the original seat holder loses.

Sadly, many of us know to check our seats frequently...
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