KE Business Award Ticket Help
Oct 14, 2014, 2:59 am
#1
Original Poster
Join Date: Apr 2008
Location: NYC
Programs: DL SM, CX GREEN
Posts: 235
KE Business Award Ticket Help
I just booked an award ticket on KE through Delta.com, when selecting the flight, It showed up as Business class. This is on the 380 from JFK -> ICN.
When I try to select my seat, it says "All seats on this flight are currently occupied in your class of service."
When looking at KE website, I see the classes of service are Economy, Prestige, First.
My receipt shows the KE flight has a class of "O", does this translate to Business class? And what does Business class equal for KE?
When I try to select my seat, it says "All seats on this flight are currently occupied in your class of service."
When looking at KE website, I see the classes of service are Economy, Prestige, First.
My receipt shows the KE flight has a class of "O", does this translate to Business class? And what does Business class equal for KE?
Oct 14, 2014, 4:32 am
#4
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
OP should call KE anyway to check that the reservation is OK and that the ticket has been issued properly.
Oct 14, 2014, 7:13 am
#5
Join Date: Aug 2011
Location: Makati City, Philippines
Programs: Delta Skymiles DM, CX GO, Hilton Honors Diamond
Posts: 1,361
IIRC, KE will only allow seat selection something like 90 days before the flight. Call KE any way and inquire to be sure.
Last edited by craig44485; Oct 14, 2014 at 11:07 am
Oct 14, 2014, 7:28 am
#6
Join Date: Sep 2008
Location: BOSish
Programs: DL PM / MM, Nat'l EE
Posts: 449
https://www.koreanair.com/content/ko...seat-selection
You can actually find your reservation on KoreanAir.com with your 006 ticket number without having to call.
Oct 14, 2014, 7:30 am
#7
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Oct 14, 2014, 8:54 am
#8
Join Date: Jul 2006
Location: Chicago
Programs: UA 1K, HH Diamond
Posts: 2,055
Oct 14, 2014, 9:18 am
#9
Join Date: Mar 2010
Posts: 417
Oct 14, 2014, 11:54 am
#10
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
Oct 14, 2014, 12:14 pm
#11
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
When someone doesn't seem to speak English well, speak slowly and clearly, use simple and direct words, and perhaps repeat the request using synonyms. Sometimes it helps to use words with the same roots in the native language of the other person, but this isn't likely to help with a Korean speaker.
Oct 14, 2014, 11:18 pm
#14
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Oct 15, 2014, 2:47 am
#15
Original Poster
Join Date: Apr 2008
Location: NYC
Programs: DL SM, CX GREEN
Posts: 235
I think it's more this from their FAQ.
Q: Seats can be reserved, for the most part, with regular tickets but not with bonus award tickets. Why is that?
A:
It is a general rule to use available seats at the time of flight departure for bonus tickets and bonus seat upgrades. However, a set number of bonus award seats are assigned in advance for each flight in order to secure a travel schedule. The amount of these bonus award seats are determined based on past boarding data. Seat reservations may close early for flights that have multiple members using awards..
Also tried phoning, but the lines say they are too busy and call back, and same with chat.
Q: Seats can be reserved, for the most part, with regular tickets but not with bonus award tickets. Why is that?
A:
It is a general rule to use available seats at the time of flight departure for bonus tickets and bonus seat upgrades. However, a set number of bonus award seats are assigned in advance for each flight in order to secure a travel schedule. The amount of these bonus award seats are determined based on past boarding data. Seat reservations may close early for flights that have multiple members using awards..
Also tried phoning, but the lines say they are too busy and call back, and same with chat.