GUC - 1 way or 1 segment (and availability)
#1
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Join Date: Mar 2013
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GUC - 1 way or 1 segment (and availability)
I am very close to DM this year and plan to get it (as opposed to lots of rollover) because of the GUC. But I want to check on what this would actually get me, so two questions:
1. Delta states the the global upgrade certificate is good for upgrade one way. The flight I have planned for my GUC next year is JAN-ATL-LAX-SYD. Would the upgrade upgrade me on all legs of this flight or just the LAX-SYD leg?
2. My dates for this trip will be fairly flexible. With some flexibility, is it reasonable for me to assume that their will be availability to use the GUC on this itinerary?
For me, the only reason to get DM would be to upgrade the above trip. Otherwise, I think I would rather stay PM and roll over a lot.
Thanks for the help.
1. Delta states the the global upgrade certificate is good for upgrade one way. The flight I have planned for my GUC next year is JAN-ATL-LAX-SYD. Would the upgrade upgrade me on all legs of this flight or just the LAX-SYD leg?
2. My dates for this trip will be fairly flexible. With some flexibility, is it reasonable for me to assume that their will be availability to use the GUC on this itinerary?
For me, the only reason to get DM would be to upgrade the above trip. Otherwise, I think I would rather stay PM and roll over a lot.
Thanks for the help.
#2
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It's approximately one way rather than one segment but the technical rule is based on fare components. This basically means that it's one way including stopovers if your fare allows stopovers and if you don't have a broken fare.
#3
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Also, if any of the segments are on partners, those segments may not be eligible. I just flew GOT (on KLM)-AMS-MSP-SFO on a GUC and the GOT-AMS wasn't eligible for an upgrade because it wasn't on a Y, B or M fare. All of the segments were on V fares.
#4
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However, just waitlisted for one. Here is what the Diamond line told me.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chances on the ATL-DAY leg.
Hope it make sense the way I have explained it.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chances on the ATL-DAY leg.
Hope it make sense the way I have explained it.
Last edited by GRALISTAIR; Oct 8, 2014 at 2:50 pm
#5
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However, just waitlisted for one. Here is what the Diamond line told me.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chnaces on the ATL-DAY leg.
Hope it make sense the way I have explained it.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chnaces on the ATL-DAY leg.
Hope it make sense the way I have explained it.
It would be so nice if DL would return GUCs where the primary long-haul international segment doesn't clear like UA does.
#6
Join Date: Apr 2005
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And...SWU was closed out of my account anyways after all that. Took many calls and hours with DL to get them back (most of the calls were me calling back after DL saying this would be fixed by "X date", and having it not fixed, and having to go through the entire story with a new rep, even though it was documented).
#7
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I had this happen with a SWU. Didn't get the int'l upgrade, so I declined using the SWU prior to boarding. Then I further declined the usual domestic upgrade (we were on both lists) because there was only one seat and I was with Mrs. TrojanTraveler (long story, but we weren't feeling well and didn't want to separate, which we usually do).
And...SWU was closed out of my account anyways after all that. Took many calls and hours with DL to get them back (most of the calls were me calling back after DL saying this would be fixed by "X date", and having it not fixed, and having to go through the entire story with a new rep, even though it was documented).
And...SWU was closed out of my account anyways after all that. Took many calls and hours with DL to get them back (most of the calls were me calling back after DL saying this would be fixed by "X date", and having it not fixed, and having to go through the entire story with a new rep, even though it was documented).
#8
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#9
Join Date: Apr 2008
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Posts: 186
However, just waitlisted for one. Here is what the Diamond line told me.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chnaces on the ATL-DAY leg.
Hope it make sense the way I have explained it.
I am waitlisted on January 3rd for MAN-ATL-DAY. I could have waitlisted for the GUC for the whole journey not just the MAN-ATL segment. However, if the MAN-ATL segment did not clear it would still be used for ATL-DAY. The agent told me that as a Diamond on Saturday January 3rd I would be highly likely to clear for a complimentary UG anyway so I would waste a GUC if MAN-ATL did not clear for some reason.
So I have waitlisted for 1 SEGMENT only MAN-ATL and I will take my chnaces on the ATL-DAY leg.
Hope it make sense the way I have explained it.
#10
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#11
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See above - but yes I agree
Last edited by GRALISTAIR; Oct 9, 2014 at 9:38 am
#12
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An interesting issue: if the domestic segment medallion upgrade clears before the long segment w/GUC clears, should (can?) the GUC be applied to the domestic segment as well? The only time I can see that it might matter is in the event of IRROPS.
#13
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Good point/question - I don't know is the honest answer.
#14
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In practice, listing the domestic segments for the GUC upgrade will often enable you to grab the upgrade at some random time when DL decides to release an upgrade seat. However, once it gets to the DM window, IME DL is much more likely to release (additional) upgrade inventory in OU/RU rather than OP/RP, so keeping the GUC listing at that point will probably make it go to the gate. This assumes that the claim is correct that we can only list for the upgrade using a single method per segment.
I suspect that in most cases an optimal strategy is to list the domestic segment for the GUC upgrade (after the longhaul segments have cleared) until just before the DM window, then remove the GUC request, and finally once again request that the GUC be reapplied on the day of departure to move you to the top of the gate upgrade list. It requires several phone calls to competent DL agents who know how to request GUC waitlist upgrades.
#15
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