Seat map malfunctioning on website
Aug 29, 2014, 9:39 am
#1
Original Poster
Join Date: Nov 2012
Posts: 552
Seat map malfunctioning on website
For two days, I've been researching flights. When I check the seat maps on DL's site, I get the "unavailable" language in red print. This happens no matter what dates or routing I am checking.
Have any of you encountered this glitch recently? If so, is there a solution?
Have any of you encountered this glitch recently? If so, is there a solution?
Aug 29, 2014, 10:09 am
#3
Join Date: Aug 2014
Location: DTW
Programs: DL FO, Hilton Gold, SPG Gold, AMEX Platinum, AMEX DL Platinum, Nexus, TSA PreCheck
Posts: 46
Data point: Just checked DL 4137/4085, seat maps work fine (albeit either no available seats, or only 4 available, preferred, seats).
Aug 29, 2014, 10:29 am
#6
Original Poster
Join Date: Nov 2012
Posts: 552
Thanks for checking.
I just checked a few DTW/YUL flights. Still getting this:
"The seat map for this flight is currently not available."
Aug 29, 2014, 2:56 pm
#9
Join Date: Dec 2013
Location: Northern California
Programs: DL DM Charter, 2.9MM; 2019 PM and falling; Kettle everywhere else
Posts: 243
Aug 29, 2014, 3:59 pm
#11
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,227
I noticed it was slower than normal one day this week, but it worked.
Aug 30, 2014, 12:02 am
#13
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Recently I took a flight that was posted as delayed by about an hour and I noticed that the app refused to show the upgrade list or seat maps after the *original* scheduled departure time. However, it did at time show the actual upgrade list for my previous flight, about half of the time, despite the fact that that one had already landed; it was showing as the upgrade list for the delayed flight, but my ticket wasn't an obvious connection so I could have been the only passenger taking both flights.
For flights next week, the app on my iPhone and the app on my iPad are showing me in different seats. This I find scary. I'm also having trouble checking on the website to see if we can have a winner by majority rule. It could be interesting when I try to check in.
For flights next week, the app on my iPhone and the app on my iPad are showing me in different seats. This I find scary. I'm also having trouble checking on the website to see if we can have a winner by majority rule. It could be interesting when I try to check in.