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VDBC Fare Class Flows vs Fare Class Paid

VDBC Fare Class Flows vs Fare Class Paid

Old Aug 8, 14, 4:55 pm
  #1  
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VDBC Fare Class Flows vs Fare Class Paid

In the Delta universe a long long time ago, when rebooking passengers taking Voluntary Denied Boarding Compensation on an oversold / overbooked flight - the Skyniles system would provide credit for the fare class flown.

Ex: I'm booked on an X class fare JFK-LAX but the flight is oversold so I take the VDBC voucher and get rebooked on next flight. As part of the bump, gate agent is able to confirm me in F or J or Y.

In the old days, I would fly the segment and it would show up on my Skymiles profile as F/F of J/J or Y/Y for Paid/Flown.

Today, I fly the segment and it shows up on my Skymiles profile as X/F or X/J.

What the heck happened and when did it happen? I remember taking a bump in the fall of 2013 and I received full MQM credit for flying an F. Any idea when all of this changed?!? It use to be such a nice perk!
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Old Aug 8, 14, 5:15 pm
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This changed a while ago (early 2013?). The computer now keeps track of your original purchased fare class, and while agents can "put" you in F/J/Y to prioritize your rebooked segments, you no longer get additional credit as if you actually booked a higher fare class.
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Old Aug 8, 14, 5:58 pm
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It's one thing DL fixed with its IT...
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Old Aug 8, 14, 6:18 pm
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Originally Posted by rwoman View Post
It's one thing DL fixed with its IT...
Yet after 4 calls and over 5 months of complaining, they still can't seem to get randomly missing MQDs from a flight in early 2014 credited to my account. Win some, lose some I suppose.
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Old Aug 8, 14, 6:19 pm
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Originally Posted by BumpMeVoucherMeATL View Post
In the Delta universe a long long time ago, when rebooking passengers taking Voluntary Denied Boarding Compensation on an oversold / overbooked flight - the Skyniles system would provide credit for the fare class flown.

Ex: I'm booked on an X class fare JFK-LAX but the flight is oversold so I take the VDBC voucher and get rebooked on next flight. As part of the bump, gate agent is able to confirm me in F or J or Y.

In the old days, I would fly the segment and it would show up on my Skymiles profile as F/F of J/J or Y/Y for Paid/Flown.


Today, I fly the segment and it shows up on my Skymiles profile as X/F or X/J.

What the heck happened and when did it happen? I remember taking a bump in the fall of 2013 and I received full MQM credit for flying an F. Any idea when all of this changed?!? It use to be such a nice perk!
As has been posted before, this was corrected sometime
Last year. (With some exceptions, as there are posted examples of it still happening). You are pretty much getting what you paid for. The VCBC is your compensation.

Last edited by Mr. Tickets; Aug 8, 14 at 6:23 pm Reason: Correction
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Old Aug 8, 14, 6:29 pm
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Originally Posted by Mr. Tickets View Post
As has been posted before, this was corrected sometime
Last year. (With some exceptions, as there are posted examples of it still happening). You are pretty much getting what you paid for. The VCBC is your compensation.
Agree 100% so no complaints here, I'm just naturally curious as to why it happens sometimes but not others. It's probably attributed to gate agent training and screwing up the ticket reissue. I bet some gate agents / red coats follow a VDB reissue procedure and thus no extra MQMs are given, but I'm betting some other gate agents / red coats follow another procedure and force a reissue which screws with the fare class paid / flow stuff.

It's a curious system quirk that has caught my attention.
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Old Aug 8, 14, 8:25 pm
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VDBC Fare Class Flows vs Fare Class Paid

This is why when I do a VDB, I have them write me a fresh ticket in full F. All you have to have them do is an even exchange. All my segments show as F/F
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Old Aug 8, 14, 9:24 pm
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Originally Posted by suvayanr View Post
This is why when I do a VDB, I have them write me a fresh ticket in full F. All you have to have them do is an even exchange. All my segments show as F/F
How do you get them to do that? Ask for a reissue?
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Old Aug 8, 14, 10:37 pm
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Originally Posted by akcae View Post
How do you get them to do that? Ask for a reissue?
Yes - I have them reissue the new ticket manually. Usually it requires Global Ticketing to sign off on it.
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Old Aug 8, 14, 11:09 pm
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Originally Posted by suvayanr View Post
Yes - I have them reissue the new ticket manually. Usually it requires Global Ticketing to sign off on it.
I'm surprised they are willing to do so.
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Old Aug 9, 14, 6:55 am
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Didn't this change when DL migrated to the PMNW WorldPerks system, which always did differentiate between class paid vs. class flown?
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Old Aug 9, 14, 7:51 am
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Originally Posted by 18sas View Post
Didn't this change when DL migrated to the PMNW WorldPerks system, which always did differentiate between class paid vs. class flown?
I don't believe so. The mileage merger occurred in October 2009 and there were reports of Y and F mileage postings on discounted tickets from VDB and IROPS rebookings well after that.
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Old Aug 9, 14, 8:34 am
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Originally Posted by suvayanr View Post
This is why when I do a VDB, I have them write me a fresh ticket in full F. All you have to have them do is an even exchange. All my segments show as F/F
Not sure this is possible now, since the MQDs for your flight would not be correct
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Old Aug 9, 14, 1:08 pm
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Awesome input! I'm going to request a fresh ticket reissue next time. I'm a little worried the Skymiles system has a new algo in it which traces back through multiple ticket exchanges to find the original fare basis for MQDs. If I was better at JCL I'd hack into the Delta mainframe and change it back to the way it use to be in the good old days, but alas that only happens in the Die Hard movies.
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Old Aug 9, 14, 4:21 pm
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Originally Posted by den1k View Post
Quote:





Originally Posted by suvayanr


This is why when I do a VDB, I have them write me a fresh ticket in full F. All you have to have them do is an even exchange. All my segments show as F/F




Not sure this is possible now, since the MQDs for your flight would not be correct
You are correct. MQD does get messed up. However I will be able clear about -8000MQD this year and am at $22K on AMEX. So I don't worry about it much. I'd rather have the miles and MQM
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