Misinformation MX vs WX
#1
Original Poster
Join Date: Jul 2013
Posts: 367
Misinformation MX vs WX
Just curious to see how many of you guys have experienced a similar situation. I was in ATL when thunderstorms hit the airport. Lightening and thunderstorms caused ramp to halt activity and obvious inbound / outbound flight delays. I rocked out in the Sky Club and began to notice my flight began to have a creeping delay - initially 30 minutes, then 60 minutes, then 120 minutes, then 200 minutes. I spoke to the Sky Club agent and Platinum reservations, both said the inbound equipment diverted to Birmingham as a result of an MX issue. When I asked the gate agent about the delay she and her red vest wearing Delta friend both said it was WX related and refused to talk to me when I suggested it might be MX per my previous conversations. I was then told Delta does not do meal vouchers anymore (I think I remember reading about this in the forum).
Long story short, I contacted another Red Coat who was awesome! He informed me these two gate agents were a little jumpy since someone took a swing at them on a previous night. He apologized, listened to my concerned, verified delay was MX related, printed $20 in meal vouchers, and then provided $100 TVC to me and my companion.
Long story short, anyone else have issues like this finding out if a delay is MX or WX. Is there a big difference between an MX and WX related delay? I know all bets are off on WX related delays. Are meal vouchers really dead? What recourse do I have when an MX delay occurs -- full refund, etc?
Long story short, I contacted another Red Coat who was awesome! He informed me these two gate agents were a little jumpy since someone took a swing at them on a previous night. He apologized, listened to my concerned, verified delay was MX related, printed $20 in meal vouchers, and then provided $100 TVC to me and my companion.
Long story short, anyone else have issues like this finding out if a delay is MX or WX. Is there a big difference between an MX and WX related delay? I know all bets are off on WX related delays. Are meal vouchers really dead? What recourse do I have when an MX delay occurs -- full refund, etc?
#2
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
Meal vouchers are only to be used in disability and minor issues. In either case, WX or MX, you can get a full refund for trip-in-vain. About the only major difference is that in MX delay, DL pays for the hotel if you mixconx.
#3
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Delta seems to just say delayed/cancelled on their website without any specific reason. Anyone knows if there is an official website with the delay causes if you have the flightnumber?
#4
Join Date: Jun 2006
Posts: 2,427
Just curious to see how many of you guys have experienced a similar situation. I was in ATL when thunderstorms hit the airport. Lightening and thunderstorms caused ramp to halt activity and obvious inbound / outbound flight delays. I rocked out in the Sky Club and began to notice my flight began to have a creeping delay - initially 30 minutes, then 60 minutes, then 120 minutes, then 200 minutes. I spoke to the Sky Club agent and Platinum reservations, both said the inbound equipment diverted to Birmingham as a result of an MX issue. When I asked the gate agent about the delay she and her red vest wearing Delta friend both said it was WX related and refused to talk to me when I suggested it might be MX per my previous conversations. I was then told Delta does not do meal vouchers anymore (I think I remember reading about this in the forum).
Long story short, I contacted another Red Coat who was awesome! He informed me these two gate agents were a little jumpy since someone took a swing at them on a previous night. He apologized, listened to my concerned, verified delay was MX related, printed $20 in meal vouchers, and then provided $100 TVC to me and my companion.
Long story short, anyone else have issues like this finding out if a delay is MX or WX. Is there a big difference between an MX and WX related delay? I know all bets are off on WX related delays. Are meal vouchers really dead? What recourse do I have when an MX delay occurs -- full refund, etc?
Long story short, I contacted another Red Coat who was awesome! He informed me these two gate agents were a little jumpy since someone took a swing at them on a previous night. He apologized, listened to my concerned, verified delay was MX related, printed $20 in meal vouchers, and then provided $100 TVC to me and my companion.
Long story short, anyone else have issues like this finding out if a delay is MX or WX. Is there a big difference between an MX and WX related delay? I know all bets are off on WX related delays. Are meal vouchers really dead? What recourse do I have when an MX delay occurs -- full refund, etc?
#5
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,276
#6
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
Bummer & thanks. That means w're stuck with the raw airline notes from sites like EF...and i have no idea what they excactly are as they only seem to fill in the first letter of the delay code;.
Code:
Comments: FLT INFO 49/27JUL *** FLIGHT CANCELLED *** LOF ARR DEP ETA ON IN ETD OUT OFF ACF☨ BOM 110A FX FX FX 76W AMS 710A 1035A FX FX FX FX FX FX 76W JFK 1259P FX FX FX FLIFO- FLIGHT HISTORY EXISTS FACTS- MEALS/CPT C Y BOMAMS D D AMSJFK L L
#7
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,045
Bummer & thanks. That means w're stuck with the raw airline notes from sites like EF...and i have no idea what they excactly are as they only seem to fill in the first letter of the delay code;.
Code:
Comments: FLT INFO 49/27JUL *** FLIGHT CANCELLED *** LOF ARR DEP ETA ON IN ETD OUT OFF ACF☨ BOM 110A FX FX FX 76W AMS 710A 1035A FX FX FX FX FX FX 76W JFK 1259P FX FX FX FLIFO- FLIGHT HISTORY EXISTS FACTS- MEALS/CPT C Y BOMAMS D D AMSJFK L L
See Codes
While it says United at the top, they're the same at each airline as these are standardized for the DOT/FAA reporting.
#8
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
Delay for cockpit crew.
See Codes
While it says United at the top, they're the same at each airline as these are standardized for the DOT/FAA reporting.
See Codes
While it says United at the top, they're the same at each airline as these are standardized for the DOT/FAA reporting.
#9
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,045
Incorrect. There is a large subsection of delay/cancellation codes that isn't viewable by the public. They also do not match UA's codes. FX means (I think) forced cancellation. there is only one more code that would appear in the Deltamatic Flight information (which is what was posted). The actual code would be posted in the Flifo, but in the private comments section that EF doesn't have access to.
I never said all codes where listed. Just that from what I was told by a DL employee that from glancing over the codes that they were the same.
#10
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
Correct it was forced cancellation due to crew. Which can be due to both a WX or MX issue. Either way if there's missing crew but a plane, then it's a crew issue that caused cancellation.
I never said all codes where listed. Just that from what I was told by a DL employee that from glancing over the codes that they were the same.
I never said all codes where listed. Just that from what I was told by a DL employee that from glancing over the codes that they were the same.
#11
Join Date: Sep 2012
Location: Pagus Bracbatensis, Kingdom of the Netherlands
Programs: DL SPlat, KLM Bump, Privium Plus, GOES
Posts: 2,066
#12
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
#13
Join Date: Feb 2013
Location: No longer in MSP; now in Portland, OR USA :)
Programs: Diamond Medallion, Kryptonium Medallion, Hilton HHonors Diamond
Posts: 543
"jumpy because someone took a swing at them". I've actually had it up to my nose with ATL and after today will no longer connect through there if I can help it.
There is always some excuse why ATL employees are pr***s. I'm done with it.
There is always some excuse why ATL employees are pr***s. I'm done with it.