Last edit by: rwoman
Hong Kong International Airport (HKG) Virgin Atlantic Clubhouse
Location:
Upper floor around Gate 60, near the middle of the "Y". Same area where the AF lounge used to be. Plan your walk to the gate, the DL departure gate might be a bit of a walk.
Access:
Delta BusinessElite, DM, PM, and GM are now offered access to the VS Clubhouse in HKG. At check in, the agent will provide a pass on the same cardstock used for boarding passes.
Operating hours:
As of 29 Aug 2014, hours are 0600-2300.
Food/Beverage:
There is no self service. Plenty of staff to take orders though!
Shower:
From the way the doors are laid out, there are two. I got the same shower twice. Limited toiletry amenities.
Photos:
rwoman's photos of the lounge - LINK
Location:
Upper floor around Gate 60, near the middle of the "Y". Same area where the AF lounge used to be. Plan your walk to the gate, the DL departure gate might be a bit of a walk.
Access:
Delta BusinessElite, DM, PM, and GM are now offered access to the VS Clubhouse in HKG. At check in, the agent will provide a pass on the same cardstock used for boarding passes.
Operating hours:
As of 29 Aug 2014, hours are 0600-2300.
Food/Beverage:
There is no self service. Plenty of staff to take orders though!
Shower:
From the way the doors are laid out, there are two. I got the same shower twice. Limited toiletry amenities.
Photos:
rwoman's photos of the lounge - LINK
Virgin Atlantic HKG Clubhouse Access
#1
Original Poster
Join Date: Jul 2013
Location: PBI
Programs: DL DM 2.4MM
Posts: 300
Virgin Atlantic HKG Clubhouse Access
Recently on DL 282 (Econ) from HKG to SEA. I was pleasantly surprised at check-in when the agent directed my fiancé and I to the Virgin Clubhouse near gate 60.
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Last edited by langbr01; Jul 7, 2014 at 3:05 pm
#2
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
Up until now, Clubhouse access has been granted only when flying to/from the UK. This is a great development if DL's lounge access policy at HKG has indeed been extended to include the VS Clubhouse.
In the past, DL passengers at HKG have been directed to use the QF lounge (no longer accessible to DL passengers) and most recently the AF lounge. See existing discussion at http://www.flyertalk.com/forum/delta...ge-change.html.
In the past, DL passengers at HKG have been directed to use the QF lounge (no longer accessible to DL passengers) and most recently the AF lounge. See existing discussion at http://www.flyertalk.com/forum/delta...ge-change.html.
#3
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
That sounds awesome for those flying via HKG.
As a Diamond my favorite part about the DL/VA JV for LHR is Clubhouse access...it is tremendous--and great staff to boot!
As a Diamond my favorite part about the DL/VA JV for LHR is Clubhouse access...it is tremendous--and great staff to boot!
#4
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,688
Recently on DL 282 (Econ) from HKG to SEA. I was pleasantly surprised at check-in when the agent directed my fiancé and I to the Virgin Clubhouse near gate 60.
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
It would be nice change from the present arrangement of AF.
I will confirm July 16 with my experience.
#5
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
The VS clubhouse in HKG doesn't open until 3:30pm according to the VS website (http://www.virgin-atlantic.com/us/en...per-class.html). The opening time may even be pushed back since VS recently discontinued its HKG-SYD flight at 7:10pm, leaving HKG-LHR at 11:25pm as its only remaining flight from HKG.
All of Delta's flights from HKG depart in the morning (DL 285 to NRT departs at 8:20am, and DL 282 to SEA departs at 10:25am). As far as I can tell, none of Delta's HKG-SEA flights have been delayed past noon yet. Were you actually able to access the VS clubhouse in the morning?
All of Delta's flights from HKG depart in the morning (DL 285 to NRT departs at 8:20am, and DL 282 to SEA departs at 10:25am). As far as I can tell, none of Delta's HKG-SEA flights have been delayed past noon yet. Were you actually able to access the VS clubhouse in the morning?
#6
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
Recently on DL 282 (Econ) from HKG to SEA. I was pleasantly surprised at check-in when the agent directed my fiancé and I to the Virgin Clubhouse near gate 60.
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Virgin Atlantic Clubhouse lounge access is available to BusinessElite® or Upper Class passengers and Diamond or Platinum Medallion® members on same-day travel when flying on a Virgin Atlantic- or Delta-operated transatlantic flight to or from the U.K. Plus, Diamond and Platinum Medallion members are allowed to bring one guest. Clubhouses are located at London Heathrow, London Gatwick, New York-JFK, Newark, Washington, Boston and San Francisco airports. Please travel with and be prepared to show your Medallion card to the Virgin Atlantic representative to receive Clubhouse lounge access.
Still, it seems like HKG Clubhouse access is a new not-yet-published benefit or you got lucky. I hope it's the former.
#7
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,688
At HKIA website, Vrigin Atlantic The Clubhouse is listed as lounge for DL.
Opening hours are first flight - last flight.
Qantas Hong Kong lounge is listed for AF KL and QF, opening 09:30 - 23:59
So maybe the 49% is paying off for DL flyers in HK?
http://www.hongkongairport.com/eng/f...e-lounges.html
I will report back after July 16.
Opening hours are first flight - last flight.
Qantas Hong Kong lounge is listed for AF KL and QF, opening 09:30 - 23:59
So maybe the 49% is paying off for DL flyers in HK?
http://www.hongkongairport.com/eng/f...e-lounges.html
I will report back after July 16.
#9
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
The VS clubhouse in HKG doesn't open until 3:30pm according to the VS website (http://www.virgin-atlantic.com/us/en...per-class.html). The opening time may even be pushed back since VS recently discontinued its HKG-SYD flight at 7:10pm, leaving HKG-LHR at 11:25pm as its only remaining flight from HKG.
All of Delta's flights from HKG depart in the morning (DL 285 to NRT departs at 8:20am, and DL 282 to SEA departs at 10:25am). As far as I can tell, none of Delta's HKG-SEA flights have been delayed past noon yet. Were you actually able to access the VS clubhouse in the morning?
All of Delta's flights from HKG depart in the morning (DL 285 to NRT departs at 8:20am, and DL 282 to SEA departs at 10:25am). As far as I can tell, none of Delta's HKG-SEA flights have been delayed past noon yet. Were you actually able to access the VS clubhouse in the morning?
It makes sense that DL start using VS lounges in out stations where DL use 3rd party lounges but VS have a clubhouse - especially given they now own 49% of VS. HKG is one example. I am not sure if DL have proper lounges in JNB/NRT but they could also be candidates for DL to use.
#10
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Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
#11
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,688
#12
Join Date: May 2013
Location: RMS
Programs: DL Plat, UA Gold, Bonvoy Titanium, Hilton Credit Card Diamond
Posts: 8,789
I guess the question then is whether that makes it a contract lounge. If so, DL's new rules would seem to exclude Medallions flying in the back.
#13
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,688
Flying out of HKG July 16, I will post my experience at NRT SC.
#14
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
Thanks, we'll look forward to hearing about your experience. Perhaps you could also peek around the corner and see whether things are still business as usual at the AF lounge? I find it very strange that the HKIA website no longer lists it and instead directs AF passengers to the new QF lounge.
#15
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Recently on DL 282 (Econ) from HKG to SEA. I was pleasantly surprised at check-in when the agent directed my fiancé and I to the Virgin Clubhouse near gate 60.
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
Is this a new perk at international locations? I thought access was only granted for NYC/LHR transatlantic flights..
Are there any other locations that offer Virgin Clubhouse access? Just to avoid confusion my fiancé and I are both DM.
Thanks
All in all, a big to the very poor reciprocal benefits for DL Elite + on VS, and the way how it's misrepresented on delta.com.