Missing MQMs
#1
Original Poster
Join Date: Apr 2014
Location: JFK/LGA
Programs: DL PM
Posts: 35
Missing MQMs
Hi all,
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK).
I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM.
But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T.
I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline.
I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me.
Thanks all in advance!
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK).
I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM.
But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T.
I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline.
I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me.
Thanks all in advance!
#2



Join Date: Nov 2009
Programs: DL DM 1MM
Posts: 3,561
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
#3
FlyerTalk Evangelist




Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,986
That would be a bulk/consolidator fare which only qualifies for 25% mileage on a T fare. That's the risk you take when going through a TA. Just because the TA booked you on a published fare to LAX doesn't mean the fare to PEK was also published (the 3 day layover would cause a fare break). Sorry.
http://www.delta.com/content/www/en_...ion-fares.html
http://www.delta.com/content/www/en_...ion-fares.html
#4
FlyerTalk Evangelist




Join Date: Jul 2003
Location: KARB
Programs: DL 2MM
Posts: 26,986
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
#6
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
Hi all,
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK).
I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM.
But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T.
I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline.
I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me.
Thanks all in advance!
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK).
I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM.
But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T.
I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline.
I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me.
Thanks all in advance!
#7
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
#8
Original Poster
Join Date: Apr 2014
Location: JFK/LGA
Programs: DL PM
Posts: 35
Yes, both MQMs and I'm "missing" even more Skymiles since there is no 100% bonus. But I guess it's worth it to call in / fill out that online form? The worst that can happen is they say no, and I'm just back to where I started from. Thanks everybody!

