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Missing MQMs
Hi all,
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK). I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM. But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T. I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline. I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me. Thanks all in advance! |
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
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That would be a bulk/consolidator fare which only qualifies for 25% mileage on a T fare. That's the risk you take when going through a TA. Just because the TA booked you on a published fare to LAX doesn't mean the fare to PEK was also published (the 3 day layover would cause a fare break). Sorry.
http://www.delta.com/content/www/en_...ion-fares.html |
Originally Posted by mnbp
(Post 22745607)
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
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That's what I thought. So I was just lucky that the JFK-LAX was a published fare.
Ah well, I did get a pretty great deal on this flight. Now I wonder what'll happen on my way back! |
Originally Posted by jooce
(Post 22745574)
Hi all,
I recently flew JFK - LAX - SEA - PEK (I spent 3 days in LA if that makes any difference before going to SEA and PEK). I received 4,950 miles for the JFK-LAX leg, which includes the 100% bonus as a PM. But my account logs that I only received 239 miles for LAX - SEA (no bonus) and 1,352 miles for SEA-PEK (again no bonus). All segments were booked through a travel agency and the fare class is T. I'm not sure why I received the standard MQMs for JFK-LAX, but not for the rest of the trip? I booked everything through the travel agency, not just the LAX-SEA-PEK part. And everything was on DL and not a partner airline. I would call in but I'm currently in China and didn't want to rack up international charges, so I figured posting here could help me. Thanks all in advance! |
Originally Posted by mnbp
(Post 22745607)
On DL.com, at Home > My Delta > My SkyMiles > Account Activity, there is a link labeled "REQUEST MILEAGE CREDIT NOW". This link is pretty good - when I recently used it and entered my ticket number, the automation instantly corrected my single missing segment of a four segment international ticket.
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Originally Posted by lsumegan
(Post 22747452)
Are you sure these are MQMs?
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