SkyPriority does not equal TSA Precheck in MSP
#31
Join Date: Jan 2005
Posts: 154
I can't figure out what is going with TSA Pre-Check and MSP right now. What a mess.
They are running 20% of the passengers (the Pre-Check ones) through 80% of the security lanes and 80% of the passengers (everyone else) through 20% of the security lanes in Terminal 1, it seems.
When I was there on 4/18, out of the 3 big "Checkpoints" (each of which have 3-4 potential detectors), the far right one I didn't see, the center one was 100% given over to pre-check (3-4 lanes), and the far left one (by int'l. departures) had only 2 of its 3 detectors up, and 1 was for pre-check and the other was for the general public. So at best, there was 1 lane for the general public at the left end and (1-2, probably?) open at the right end.
When I dropped my husband off on 4/25, he said the far right checkpoint was closed altogether, the center checkpoint was precheck only, and again, the far left had just 1 lane running for the general public. They were literally pushing the entire general public through ONE lane of the 10-12 that this airport has.
I get that we are moving to a society where you "pay to play," but this is way beyond any comprehensible implementation of "let's make people want to be in the expensive line." This is simply a horrendously bad, inefficient way to run a city's transportation hub!
They are running 20% of the passengers (the Pre-Check ones) through 80% of the security lanes and 80% of the passengers (everyone else) through 20% of the security lanes in Terminal 1, it seems.
When I was there on 4/18, out of the 3 big "Checkpoints" (each of which have 3-4 potential detectors), the far right one I didn't see, the center one was 100% given over to pre-check (3-4 lanes), and the far left one (by int'l. departures) had only 2 of its 3 detectors up, and 1 was for pre-check and the other was for the general public. So at best, there was 1 lane for the general public at the left end and (1-2, probably?) open at the right end.
When I dropped my husband off on 4/25, he said the far right checkpoint was closed altogether, the center checkpoint was precheck only, and again, the far left had just 1 lane running for the general public. They were literally pushing the entire general public through ONE lane of the 10-12 that this airport has.
I get that we are moving to a society where you "pay to play," but this is way beyond any comprehensible implementation of "let's make people want to be in the expensive line." This is simply a horrendously bad, inefficient way to run a city's transportation hub!
#32

Join Date: Dec 2009
Location: Phuket, Thailand
Programs: DL 1MM Platinum, UA 1k, HH Silver, BonVoy Platinum
Posts: 1,161
PreCheck can be a crap shoot some times, it can be 30 seconds or have a long line. At IAH last week there were at least 12 people in front of me in PreCheck and regular line was empty. I watched a PAX go through the reg line and even with taking crap out and shoes off beat me by several minutes.
#33

Join Date: Dec 2009
Location: Phuket, Thailand
Programs: DL 1MM Platinum, UA 1k, HH Silver, BonVoy Platinum
Posts: 1,161
Also, arriving international through MSP as of 3 weeks ago there is no pre-check lane, but if you dare you can exit and re-enter via the normal route as described above, kind of a judgement call. At LAX international arrival pre-check was longer than elite lines and same as general public, though they are spilt so you can't see both at the same time...guesswork again.
#34
Join Date: Jan 2002
Location: Orlando, FL
Programs: Delta GM/1.5MM ~ United Silver ~ Marriott Lifetime Titanium
Posts: 1,434
I can't figure out what is going with TSA Pre-Check and MSP right now. What a mess.
They are running 20% of the passengers (the Pre-Check ones) through 80% of the security lanes and 80% of the passengers (everyone else) through 20% of the security lanes in Terminal 1, it seems.
When I was there on 4/18, out of the 3 big "Checkpoints" (each of which have 3-4 potential detectors), the far right one I didn't see, the center one was 100% given over to pre-check (3-4 lanes), and the far left one (by int'l. departures) had only 2 of its 3 detectors up, and 1 was for pre-check and the other was for the general public. So at best, there was 1 lane for the general public at the left end and (1-2, probably?) open at the right end.
When I dropped my husband off on 4/25, he said the far right checkpoint was closed altogether, the center checkpoint was precheck only, and again, the far left had just 1 lane running for the general public. They were literally pushing the entire general public through ONE lane of the 10-12 that this airport has.
I get that we are moving to a society where you "pay to play," but this is way beyond any comprehensible implementation of "let's make people want to be in the expensive line." This is simply a horrendously bad, inefficient way to run a city's transportation hub!
They are running 20% of the passengers (the Pre-Check ones) through 80% of the security lanes and 80% of the passengers (everyone else) through 20% of the security lanes in Terminal 1, it seems.
When I was there on 4/18, out of the 3 big "Checkpoints" (each of which have 3-4 potential detectors), the far right one I didn't see, the center one was 100% given over to pre-check (3-4 lanes), and the far left one (by int'l. departures) had only 2 of its 3 detectors up, and 1 was for pre-check and the other was for the general public. So at best, there was 1 lane for the general public at the left end and (1-2, probably?) open at the right end.
When I dropped my husband off on 4/25, he said the far right checkpoint was closed altogether, the center checkpoint was precheck only, and again, the far left had just 1 lane running for the general public. They were literally pushing the entire general public through ONE lane of the 10-12 that this airport has.
I get that we are moving to a society where you "pay to play," but this is way beyond any comprehensible implementation of "let's make people want to be in the expensive line." This is simply a horrendously bad, inefficient way to run a city's transportation hub!


#35




Join Date: Nov 2011
Location: Minneapolis
Programs: DL DM
Posts: 2,435
Pre-TSA in Minneapolis as said, is a crap shoot. I went through the other day and they kept telling people don't remove liquids, leave your shoes on etc. Almost every person just continued to unpack their liquids and laptops and almost completely disrobe. Not sure why they just don't let people who haven't requested Pre-tsa to just go through the regular security. They aren't in a hurry and don't understand anyway. In Fort Myers, Pre-TSA
is open for about an hour a day. Not sure why they even have it. I tied to put my laptop (Open to expose the laptop) (which is T-pass approved, for any security line) and I was told I had to remove it from the briefcase. I explained with T-Pass cases you didn't have to do that and was told that Pre-Tsa was not open so I couldn't do that. Obviously, not well trained.
is open for about an hour a day. Not sure why they even have it. I tied to put my laptop (Open to expose the laptop) (which is T-pass approved, for any security line) and I was told I had to remove it from the briefcase. I explained with T-Pass cases you didn't have to do that and was told that Pre-Tsa was not open so I couldn't do that. Obviously, not well trained.
#36
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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A week ago I had a very good experience at MSP. I went through the SkyPriority line just to the left of the SkyPriority check in area after deciding that that line looked better than the PreCheck line to the immediate left (although that line was the best I've seen it in four months). When the document checker heard the beeps, I was directed to a dedicated SkyPriority line, the one just to the left of the SkyPriority check in counter. It was quick and pleasant.
ADDED: This was 9:00-9:30 am on a Thursday.
ADDED: This was 9:00-9:30 am on a Thursday.
#37


Join Date: Jan 2010
Location: New York and Vienna
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Posts: 3,872
A week ago I had a very good experience at MSP. I went through the SkyPriority line just to the left of the SkyPriority check in area after deciding that that line looked better than the PreCheck line to the immediate left (although that line was the best I've seen it in four months). When the document checker heard the beeps, I was directed to a dedicated SkyPriority line, the one just to the left of the SkyPriority check in counter. It was quick and pleasant.
#38
Join Date: Nov 2002
Location: MSP; SM with status & many BIS miles
Programs: AA, WN & many Hotels... avoids UA like the plague!
Posts: 1,019
. Normally when you go through the checkpoint described for non Pre (e.g. Skypriority) if not actually selected for Pre, you go through the gate directly next to the agent, otoh if they send you down the path to your left (or agents right) that would lead you to the pre-check lane.
#39
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Join Date: Sep 2009
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I started in the SkyPriority line. At the document checker, PreCheck beeps resulted in being sent to what seemed to be at least a PreCheck light line to the right, through a little gate as usual for PreCheck, while SkyPriority people who didn't get the beeps were sent to a nonPreCheck lane in the middle, although it didn't have a nude-o-scope.
I've never seen a setup like this but I liked it very much. It avoided having to choose between SkyPriority and PreCheck.
I've never seen a setup like this but I liked it very much. It avoided having to choose between SkyPriority and PreCheck.
#40




Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,437
I was there last week and was very frustrated. My companion and I are both GM. He had pre-check and I did not on this flight (still need to get GE). When I went to the SP security line, they were sending all pax through the same scanner. While the SP line was quicker to get to the ID check TSA agent, once past her everyone was sent to the same line. This meant that people who rarely travel and have no idea how to go through security were making the line take forever, and rendering the SP line rather meaningless.
#41
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Join Date: Sep 2009
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I was there last week and was very frustrated. My companion and I are both GM. He had pre-check and I did not on this flight (still need to get GE). When I went to the SP security line, they were sending all pax through the same scanner. While the SP line was quicker to get to the ID check TSA agent, once past her everyone was sent to the same line. This meant that people who rarely travel and have no idea how to go through security were making the line take forever, and rendering the SP line rather meaningless.
#42


Join Date: Oct 2011
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At JFK post immigration there is one line - if pre-check you don't talk off shoes/liquids, etc. but are in the same screening as everyone else.
Sky Priority does dump,you into,the same screening a little faster.
The Pre-Check/no pre-check seems to be on the honor system as no one at the screening line looks at BP's.
Sky Priority does dump,you into,the same screening a little faster.
The Pre-Check/no pre-check seems to be on the honor system as no one at the screening line looks at BP's.
#43




Join Date: Aug 2005
Location: MSP
Posts: 910
TSA pre-check at MSP is a cluster. I thought pre-check was for frequent flyers who knew the ropes - I've been behind the Kettles (sorry, not PC) who are disrobing before they go through.
My wife (bless her heart) got pre-check although she flies maybe three times a year. Is it a frequent flyer benefit or a security program?
Cheers,
Pogopossum
My wife (bless her heart) got pre-check although she flies maybe three times a year. Is it a frequent flyer benefit or a security program?
Cheers,
Pogopossum
#44
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
TSA pre-check at MSP is a cluster. I thought pre-check was for frequent flyers who knew the ropes - I've been behind the Kettles (sorry, not PC) who are disrobing before they go through.
My wife (bless her heart) got pre-check although she flies maybe three times a year. Is it a frequent flyer benefit or a security program?
Cheers,
Pogopossum
My wife (bless her heart) got pre-check although she flies maybe three times a year. Is it a frequent flyer benefit or a security program?
Cheers,
Pogopossum
#45




Join Date: Dec 2003
Location: MEM
Programs: DL DM, Marriott/Starwood Plat
Posts: 441
IMO the MSP airport TSA security situation seriously deteriorated when checkpoint 4 ceased to be for elites only. Now it seems that they're constantly experimenting with the line configuration there. I hope the all airlines elite lane remains a bit of a secret.
BTW, is there currently PreCheck at the skyway security checkpoint? I largely stopped using it when the nude-o-scopes were installed there and slowed down the processing, plus you're at risk of a gaggle of crew members arriving and using their front of the line privileges.
BTW, is there currently PreCheck at the skyway security checkpoint? I largely stopped using it when the nude-o-scopes were installed there and slowed down the processing, plus you're at risk of a gaggle of crew members arriving and using their front of the line privileges.
I'll have to try the all elites lane, sounds like it comes out close to ike's, which is normally where I am heading if I don't use the skyway checkpoint.

