Community
Wiki Posts
Search

Award Availability Changes Randomly

Thread Tools
 
Search this Thread
 
Old Jan 21, 2014 | 6:41 pm
  #1  
Original Poster
 
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
Award Availability Changes Randomly

Hello,

I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.

The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?

Any ideas on how to get around this issue?
jeremywight is offline  
Old Jan 21, 2014 | 6:44 pm
  #2  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Originally Posted by jeremywight
Hello,

I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.

The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?

Any ideas on how to get around this issue?
With DL, you're better off if you ignore the award calendar and search for award space segment by segment, day by day.
MSPeconomist is offline  
Old Jan 21, 2014 | 6:54 pm
  #3  
15 Years on Site
 
Join Date: Jan 2010
Location: LAX - san fernando valley, CA
Programs: DL PM, Alaska Gold MVP, Expedia Elite Plus, Amex Reserve.
Posts: 1,156
Originally Posted by jeremywight
Hello,

I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.

The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?

Any ideas on how to get around this issue?
All of the above is true.

This is DL.
LADELTA777 is offline  
Old Jan 21, 2014 | 6:57 pm
  #4  
Original Poster
 
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
Originally Posted by MSPeconomist
With DL, you're better off if you ignore the award calendar and search for award space segment by segment, day by day.
As in. I could search tomorrow and award space for the same flights could open up? Really? That seems crazy.

In terms of segment by segment, I'm trying a fairly simple booking BOI-GSP. Its a 3 hop deal. If I search each segment and find it, with Delta how do I hold those segments?
jeremywight is offline  
Old Jan 21, 2014 | 7:16 pm
  #5  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Originally Posted by jeremywight
As in. I could search tomorrow and award space for the same flights could open up? Really? That seems crazy.

In terms of segment by segment, I'm trying a fairly simple booking BOI-GSP. Its a 3 hop deal. If I search each segment and find it, with Delta how do I hold those segments?
Yes, availability can change whenever DL decides to release award seats.

By day to day, I mean to check each possible travel date separately rather than just looking at the award calendar and assuming that it's correct.

For three hops, yes you should search for each segment individually. When you find low award space that you might be able to use, write down the dates, flight numbers, and times. Then try to put it together using search by schedule multi city, picking each segment according to the low inventory that you found. If this doesn't work, call DL and feed the exact segments to the agent. If you explain that you couldn't ticket this on delta.dumb, the phone booking fee might be waived. You can also try asking the agent to put the itinerary on hold for you while you complete the purchase on the website.

I hope you're planning on a RT award ticket, three segments in each direction, right?
MSPeconomist is offline  
Old Jan 21, 2014 | 7:27 pm
  #6  
Original Poster
 
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
Originally Posted by MSPeconomist
Yes, availability can change whenever DL decides to release award seats.

By day to day, I mean to check each possible travel date separately rather than just looking at the award calendar and assuming that it's correct.

For three hops, yes you should search for each segment individually. When you find low award space that you might be able to use, write down the dates, flight numbers, and times. Then try to put it together using search by schedule multi city, picking each segment according to the low inventory that you found. If this doesn't work, call DL and feed the exact segments to the agent. If you explain that you couldn't ticket this on delta.dumb, the phone booking fee might be waived. You can also try asking the agent to put the itinerary on hold for you while you complete the purchase on the website.

I hope you're planning on a RT award ticket, three segments in each direction, right?
Got it. Thanks for the clarity and insight.

Yes three segments each way. There are a bunch of different ways I could make it happen, so I will check into each and see what I can find!
jeremywight is offline  
Old Jan 21, 2014 | 10:34 pm
  #7  
A FlyerTalk Posting Legend
40 Countries Visited
60 Nights
5M
15 Years on Site
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Originally Posted by jeremywight
Got it. Thanks for the clarity and insight.

Yes three segments each way. There are a bunch of different ways I could make it happen, so I will check into each and see what I can find!
Yeah, I'm guessing that you can choose to connect through different hubs for this trip. IIRC you're allowed four segments in each direction on award tickets, so don't forget to look at adding an additional hub-hub leg to get low availability. On domestic, any connecting time over four hours counts as a stopover and they're limited.
MSPeconomist is offline  
Old Jan 22, 2014 | 12:30 am
  #8  
Suspended
 
Join Date: Aug 2011
Location: NYC and LAX
Programs: Fly paid F/J. DL 2MM+.
Posts: 110
Originally Posted by jeremywight
Hello,

I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.

The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?

Any ideas on how to get around this issue?
Delta's SkyMiles program is designed to prevent members from easily redeeming points for air travel.
KeepDeltaMyDelta is offline  
Old Jan 22, 2014 | 12:04 pm
  #9  
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Jul 2008
Posts: 414
better to search seats on skyteam partners and redeem skymiles on them
mrahul is offline  
Old Jan 22, 2014 | 12:13 pm
  #10  
FlyerTalk Evangelist
2M
100 Nights
All eyes on you!
15 Years on Site
 
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 17,194
Its not random... the award engine detects searches as perceived demand and will alter the availability. Enjoy!
rylan is offline  
Old Jan 22, 2014 | 12:25 pm
  #11  
FlyerTalk Evangelist
20 Countries Visited
2M
Community Builder
15 Years on Site
 
Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,477
I am shocked -- SHOCKED -- to find that DL IT is manipulating award availability
jrl767 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.