Award Availability Changes Randomly
#1
Original Poster
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
Award Availability Changes Randomly
Hello,
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
#2
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Hello,
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
#3

Join Date: Jan 2010
Location: LAX - san fernando valley, CA
Programs: DL PM, Alaska Gold MVP, Expedia Elite Plus, Amex Reserve.
Posts: 1,156
Hello,
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
This is DL.
#4
Original Poster
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
In terms of segment by segment, I'm trying a fairly simple booking BOI-GSP. Its a 3 hop deal. If I search each segment and find it, with Delta how do I hold those segments?
#5
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
As in. I could search tomorrow and award space for the same flights could open up? Really? That seems crazy.
In terms of segment by segment, I'm trying a fairly simple booking BOI-GSP. Its a 3 hop deal. If I search each segment and find it, with Delta how do I hold those segments?
In terms of segment by segment, I'm trying a fairly simple booking BOI-GSP. Its a 3 hop deal. If I search each segment and find it, with Delta how do I hold those segments?
By day to day, I mean to check each possible travel date separately rather than just looking at the award calendar and assuming that it's correct.
For three hops, yes you should search for each segment individually. When you find low award space that you might be able to use, write down the dates, flight numbers, and times. Then try to put it together using search by schedule multi city, picking each segment according to the low inventory that you found. If this doesn't work, call DL and feed the exact segments to the agent. If you explain that you couldn't ticket this on delta.dumb, the phone booking fee might be waived. You can also try asking the agent to put the itinerary on hold for you while you complete the purchase on the website.
I hope you're planning on a RT award ticket, three segments in each direction, right?
#6
Original Poster
Join Date: Jun 2012
Location: GSP, BOI, KBV
Programs: I'll take whatever points I can get...
Posts: 255
Yes, availability can change whenever DL decides to release award seats.
By day to day, I mean to check each possible travel date separately rather than just looking at the award calendar and assuming that it's correct.
For three hops, yes you should search for each segment individually. When you find low award space that you might be able to use, write down the dates, flight numbers, and times. Then try to put it together using search by schedule multi city, picking each segment according to the low inventory that you found. If this doesn't work, call DL and feed the exact segments to the agent. If you explain that you couldn't ticket this on delta.dumb, the phone booking fee might be waived. You can also try asking the agent to put the itinerary on hold for you while you complete the purchase on the website.
I hope you're planning on a RT award ticket, three segments in each direction, right?
By day to day, I mean to check each possible travel date separately rather than just looking at the award calendar and assuming that it's correct.
For three hops, yes you should search for each segment individually. When you find low award space that you might be able to use, write down the dates, flight numbers, and times. Then try to put it together using search by schedule multi city, picking each segment according to the low inventory that you found. If this doesn't work, call DL and feed the exact segments to the agent. If you explain that you couldn't ticket this on delta.dumb, the phone booking fee might be waived. You can also try asking the agent to put the itinerary on hold for you while you complete the purchase on the website.
I hope you're planning on a RT award ticket, three segments in each direction, right?
Yes three segments each way. There are a bunch of different ways I could make it happen, so I will check into each and see what I can find!
#7
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Yeah, I'm guessing that you can choose to connect through different hubs for this trip. IIRC you're allowed four segments in each direction on award tickets, so don't forget to look at adding an additional hub-hub leg to get low availability. On domestic, any connecting time over four hours counts as a stopover and they're limited.
#8
Suspended
Join Date: Aug 2011
Location: NYC and LAX
Programs: Fly paid F/J. DL 2MM+.
Posts: 110
Hello,
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
I am new to searching Delta, but I've now got some points and looking for Saver Award space. I did the search and it showed a few green days, then I chose those dates and all it showed me was standard award flights. I went back and all of the dates on the inbound flights were Standard.
The Saver Award space literally disappeared on that month??? Is this normal? Is there a way to get it back? I had dates that worked and then they were gone?
Any ideas on how to get around this issue?
#11
FlyerTalk Evangelist




Join Date: Nov 2009
Location: SEA the REAL Washington; occasionally in the other Washington (DCA area)
Programs: AS MVPG 100K (Atmos Titanium) / 0.5MM; DL fallen PM (1.58MM = Complimentary Annual GM); AA Gold
Posts: 24,477
I am shocked -- SHOCKED -- to find that DL IT is manipulating award availability





