Delta forces ExpertFlyer to remove Elite Upgrade availability
Nov 22, 2013, 10:01 am
#346
Join Date: Aug 2011
Location: missing YX more every day
Programs: Delta KM/PM/MM, Nexus, CLEAR, Sharriott Plat, IHG Plat, Hilton Gold, Hertz PC
Posts: 1,105
Who's gaming whom now?
Restricting information is so 2012, and it doesn't work.
. . . when you'll be told you're waitlisted. Your position on the waitlist is not available at this time, but will be available on delta.com, just as soon as the SWU's can be booked on-line.
"Recently our upgraded IT softwhere noticed that over one million AmEx refunds were going out each day. We sat down and thought about it. To enhance our industry-leading gamer treatment, SWU's will be deemed used and cannot be redeposited."--not an actual announcement. Yet.
This EF imbroglio is just sad. Who's gaming whom now?
Just wait...
"Yes, Mr. Javabytes, I understand you'd like to know if there is any upgrade inventory to use your systemwide upgrade certificates on Flight 123, but I'm afraid I can't tell you that until AFTER you purchase your $4,000 M fare and actually attempt to use the SWU."
"Yes, Mr. Javabytes, I understand you'd like to know if there is any upgrade inventory to use your systemwide upgrade certificates on Flight 123, but I'm afraid I can't tell you that until AFTER you purchase your $4,000 M fare and actually attempt to use the SWU."
This EF imbroglio is just sad. Who's gaming whom now?
Nov 22, 2013, 10:07 am
#347
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
I checked several the accuracy of EF's N availability on several flights, including the MCO-RDU example above, and found it to match delta.com. ^
Nov 22, 2013, 6:01 pm
#348
Join Date: Aug 2011
Location: Makati City, Philippines
Programs: Delta Skymiles DM, CX GO, Hilton Honors Diamond
Posts: 1,361
+1. So far it's only N (I tried searching for R and O and EF isn't turning up anything), but regardless this looks like an interesting development. If EF adds R and O (dare I wish for RD/OD or NM/NG/NP/NT as well?), I would be happy to give up RP/OP in exchange.
I checked several the accuracy of EF's N availability on several flights, including the MCO-RDU example above, and found it to match delta.com. ^
I checked several the accuracy of EF's N availability on several flights, including the MCO-RDU example above, and found it to match delta.com. ^
Nov 22, 2013, 6:04 pm
#349
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
All the award fare classes are explained here: http://www.kvstool.com/FAQ.php#DL
Nov 22, 2013, 6:27 pm
#350
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Isn't N low coach award space?
Nov 22, 2013, 6:57 pm
#353
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,283
Nov 22, 2013, 8:45 pm
#354
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
(And thanks for the condescending response)
Nov 22, 2013, 9:32 pm
#355
Join Date: Apr 2011
Posts: 288
DL elite award inventory comes out of different classes, N is non-elite inventory. So N would match what you see when you're not logged in.
Nov 22, 2013, 11:01 pm
#356
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
Nov 23, 2013, 6:05 am
#357
Join Date: May 2011
Location: Treasure Coast of FL (MCO/MLB/PBI)
Programs: AS MVP, Hilton Diamond, Marriott Platinum
Posts: 844
No, that would be NT. See http://www.kvstool.com/FAQ.php#DL
And my apologies for the snarkiness of my response last night. That's what happens when you peruse FT after a few too many glasses of wine!
Nov 23, 2013, 8:14 am
#358
Join Date: Nov 2013
Location: Minnesota
Posts: 10
RP and OP displays vanished in the past few days for me, too. EF's silence on this topic is palpable. Why can't EF indicate if this is due to an issue on their end, or something from Delta. If it is the latter, then all of us SkyMiles Elites can send complaint emails to Delta and post on social media. While it is rare, Delta has already backtracked on a few of their policy/process changes that have adversely impacted Elites.
Nov 23, 2013, 9:59 am
#359
Join Date: Dec 2002
Location: LI, NY
Programs: AA PLT, AAdv since Day One
Posts: 2,682