VDB gone wrong?
#31
FlyerTalk Evangelist


Join Date: Nov 2009
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This is a variation on the above thread.
Just checked in for the night flight to AMS tomorrow and got the "volunteers needed" prompt. I bid for $600 since it is an international flight and promptly told $400 was the limit. i was very surprised to get such a low offer. I went ahead and put in $400 because I have the time to wait and we will see what happens. There are other flights that afternoon but no non-stops, routing through DTW or LHR and getting in several hours later.
What are the odds of holding out for more than $400...and getting a FC seat on the transatlantic leg? Am currently in Economy Comfort. I've gotten $400 for domestic bumps, sure seems low for international travel.
Just checked in for the night flight to AMS tomorrow and got the "volunteers needed" prompt. I bid for $600 since it is an international flight and promptly told $400 was the limit. i was very surprised to get such a low offer. I went ahead and put in $400 because I have the time to wait and we will see what happens. There are other flights that afternoon but no non-stops, routing through DTW or LHR and getting in several hours later.
What are the odds of holding out for more than $400...and getting a FC seat on the transatlantic leg? Am currently in Economy Comfort. I've gotten $400 for domestic bumps, sure seems low for international travel.
$400 is the limit programmed into that system. The actual VDBs if necessary will be handled by the GA. You can negotiate for the J seat TATL and the amount of compensation. Whether you get it depends on the loads on the alternate flights and how many they are oversold/what they need to offer to get people to bite.
It is all down to your negotiations skill and knowing the facts about the load for the flight and alternative bookings (with DL and then ST partners). I have been taken to SE Asia from DTW flying AF the other way in Affaires as part of my "settlement"
#32




Join Date: Oct 2007
Location: DCA
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Posts: 2,231
It was an A fare, so I first got a lecture from the redcoat on how it's actually a coach fare with "an upgrade when available" (really condescending, and, incidentally, wrong). I called the medallion line, which confirmed that there were elite upgrades from the gate in the cabin. As soon as I told the agent that I had confirmed there were gate upgrades already done, and started to note down names, they fixed it.
#33




Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,872
Last Monday I flew RNO-SLC-MSP, leaving around noon. The first leg was overbooked as were all the RNO-SLC flights that day; the next available flight was early the next morning. The GA offered me that $400, a good overnight hotel, and $30 in meal vouchers, but said that she could not give me upgrades. I accepted that. Just as boarding started she confirmed that she would definitely need to VDB me. I waited through boarding to get the hotel and meal paperwork from her. At the very last last minute, after everyone had boarded, she said she had miscounted and there was one seat left. Needless to say, my front row aisle Economy Comfort seat had long ago been reassigned. I sat in a window seat in the center of the plane (at least not middle seat all the way back).
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
#34
A FlyerTalk Posting Legend, In Memoriam




Join Date: Jul 2003
Location: Yiron, Israel
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When it comes to compensation, re-booking in First Class is never suppose to be used as compensation for denied boarding, meaning when you bump you should be happy with the amount of Delta Dollars that was offered.
Many times, they might rebook you in F, but that is not policy and if not worth a complaint to Delta, as if they investigate they might remove the class bonuses.
Many times, they might rebook you in F, but that is not policy and if not worth a complaint to Delta, as if they investigate they might remove the class bonuses.
The flight was heavily overbooked and they were calling for volunteers to fly the following night. First they offered $300 in Delta dollars and then $400. I offered to pass on the Delta dollars if they would book my girlfriend and myself in Biz Elite for that flight. I was told that they could not do that yet but to hold on as they would probably raise the offer to include it.
Eventually, they were offering $600 but I still held out and, finally, they got to $600 and Biz Elite and I jumped at it (as did several other people).
#35
Suspended
Join Date: Aug 2010
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Posts: 50,253
Last Monday I flew RNO-SLC-MSP, leaving around noon. The first leg was overbooked as were all the RNO-SLC flights that day; the next available flight was early the next morning. The GA offered me that $400, a good overnight hotel, and $30 in meal vouchers, but said that she could not give me upgrades. I accepted that. Just as boarding started she confirmed that she would definitely need to VDB me. I waited through boarding to get the hotel and meal paperwork from her. At the very last last minute, after everyone had boarded, she said she had miscounted and there was one seat left. Needless to say, my front row aisle Economy Comfort seat had long ago been reassigned. I sat in a window seat in the center of the plane (at least not middle seat all the way back).
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
The way to be sure is not to hang around for your paperwork, but to insist on it on the spot and then leave the gate area. If the GA won't do that, you know they don't really need your seat yet.
#36


Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,493
Last Fall I was in BOS waiting for BOS-ATL-AUS and they needed volunteers for BOS-ATL. $600 and a room at the BOS Hilton were the offer and she said she would put me in F on the new flights. So I was pulled off the original flight (on which I had been upgraded) but it turned out there were no available F seats to assign on the new BOS-ATL, even though it showed F1. It's possible that something would have freed up by the morning but I wasn't going to chance it, so I said no to the deal. However, they had already assigned my original F seat. Fortunately the GA did the right thing and got another volunteer, bounced the upgrader in my seat back to Y, and put me back on my original flights, now booked in full F. So no VDB $ but got some extra MQMs as a result of the fuss.
This is mainly to illustrate the point made above: a VDB is not a done deal until you have new BPs and vouchers in your hands, so make sure they don't block your option to get what you had before until it is final.
This is mainly to illustrate the point made above: a VDB is not a done deal until you have new BPs and vouchers in your hands, so make sure they don't block your option to get what you had before until it is final.
#37
Suspended
Join Date: Dec 2009
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I have had TPAC TATL VDB much higher than $400 due to less options for rebooking and less chance of volunteers (vacation, business meeting and family commitments).
It is all down to your negotiations skill and knowing the facts about the load for the flight and alternative bookings (with DL and then ST partners). I have been taken to SE Asia from DTW flying AF the other way in Affaires as part of my "settlement"
It is all down to your negotiations skill and knowing the facts about the load for the flight and alternative bookings (with DL and then ST partners). I have been taken to SE Asia from DTW flying AF the other way in Affaires as part of my "settlement"
#38
In memoriam, FlyerTalk Evangelist
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#39




Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,872
#40
FlyerTalk Evangelist


Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 11,079
Last Monday I flew RNO-SLC-MSP, leaving around noon. The first leg was overbooked as were all the RNO-SLC flights that day; the next available flight was early the next morning. The GA offered me that $400, a good overnight hotel, and $30 in meal vouchers, but said that she could not give me upgrades. I accepted that. Just as boarding started she confirmed that she would definitely need to VDB me. I waited through boarding to get the hotel and meal paperwork from her. At the very last last minute, after everyone had boarded, she said she had miscounted and there was one seat left. Needless to say, my front row aisle Economy Comfort seat had long ago been reassigned. I sat in a window seat in the center of the plane (at least not middle seat all the way back).
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
I have debated whether to write to Delta to complain about the seat change but it seems sort of petty for such a short flight.
I know it's always a mistake to wait around but I needed to get the hotel and meal info. The GA was working alone with only some kind of trainee with her.
There's nothing to complain about. There was only one seat left and you got it. Surely you don't expect the flight to be delayed while they rearrange the entire cabin. It's the risk of VDB. Particularly on domestic flights, there are often last second misconnects and noshows, so what looked like an oversale isn't.
The way to be sure is not to hang around for your paperwork, but to insist on it on the spot and then leave the gate area. If the GA won't do that, you know they don't really need your seat yet.
The way to be sure is not to hang around for your paperwork, but to insist on it on the spot and then leave the gate area. If the GA won't do that, you know they don't really need your seat yet.
Last Fall I was in BOS waiting for BOS-ATL-AUS and they needed volunteers for BOS-ATL. $600 and a room at the BOS Hilton were the offer and she said she would put me in F on the new flights. So I was pulled off the original flight (on which I had been upgraded) but it turned out there were no available F seats to assign on the new BOS-ATL, even though it showed F1. It's possible that something would have freed up by the morning but I wasn't going to chance it, so I said no to the deal. However, they had already assigned my original F seat. Fortunately the GA did the right thing and got another volunteer, bounced the upgrader in my seat back to Y, and put me back on my original flights, now booked in full F. So no VDB $ but got some extra MQMs as a result of the fuss.
This is mainly to illustrate the point made above: a VDB is not a done deal until you have new BPs and vouchers in your hands, so make sure they don't block your option to get what you had before until it is final.
This is mainly to illustrate the point made above: a VDB is not a done deal until you have new BPs and vouchers in your hands, so make sure they don't block your option to get what you had before until it is final.
When GA ask for BP as a "POTENTIAL VDB" then hold on to your BP so you do not lose your original seat selection.
Once you handed over your BP on a potential VDB and it is not needed you will lose your seat and be seated in middle seat rear.
#41
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I would have asked for new flights at different times or even with an additional connection in ordder to be confirmed into FC. There may not be a need to be on the first flight the next morning.

