Pilot Program at BOS TSA Checkpoint
#16




Join Date: Apr 2002
Location: BOS
Programs: riding the lifetime status. DL MM / AA MM / vino volo reserve
Posts: 2,973
i saw this in action yesterday -- one WTMD, and two xray machines. the left xray is fed by the true precheck line, and the right xray is fed by the regular TDC stations. i didn't really pay attention to how they were selecting people for it.
precheck had a steady flow, but not a crazy line. (6am flight tuesday morning) the merge didn't have a real impact on me, because the xray line i was in was all "real" precheck people. the line for the WTMD was 2-deep when i got to it, but that's a non-issue.
precheck had a steady flow, but not a crazy line. (6am flight tuesday morning) the merge didn't have a real impact on me, because the xray line i was in was all "real" precheck people. the line for the WTMD was 2-deep when i got to it, but that's a non-issue.
#17
Join Date: Jun 2004
Location: BOS (Boston, MA)
Programs: Delta Diamond (3.5MM), Hilton Diamond (Lifetime), Hyatt Platinum, Marriott Silver
Posts: 22
except when I did it at Boston Terminal A and they were sending people over I did not see the bomb dogs.....could have missed them, but......
#18


Join Date: Nov 2007
Location: USA
Posts: 1,688
#19


Join Date: Jan 2010
Location: Boston, MA
Programs: DL Diamond, HHonors Diamond, National Executive Elite
Posts: 2,477
Living less than 10 minutes from BOS, I typically leave home one hour before my flight's scheduled departure and still have time for a SkyClub visit. On multiple occasions, however, inexplicable TSA meltdowns have nearly caused me to miss flights.
They had also installed some huge projection device with a screen shaped like a body that projected a person going through the litany of 311, etc. information. Seems like an expensive waste of money for a custom device instead of just using a standard flat screen monitor. Didn't take a pic unfortunately.
God, I hope they're not starting up with that farce again. Once had a BOS TSA "behavior expert" tell me that I was acting nervous, this in advance of perhaps my 100th enplanement of the year.
#21
FlyerTalk Evangelist



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#22


Join Date: Jul 2010
Location: Boston & NYC
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I went through this morning and while not a total cluster...it was a pain. They were sending all these novice travelers into the line. None of whom could seem to figure out what to do. It was like being in a regular airport line circa 2000.
Let's admit it--we liked pre-check b/c it was an exclusive "up in the air" club of uber-FFers who all knew the rules, the system and want to get through really fast. It was the closest any of us have to having an actual airport ID. Seems the party is about to end.
No dog though.
Let's admit it--we liked pre-check b/c it was an exclusive "up in the air" club of uber-FFers who all knew the rules, the system and want to get through really fast. It was the closest any of us have to having an actual airport ID. Seems the party is about to end.
No dog though.
#23
Join Date: Jul 2011
Location: ATL
Programs: Delta DM, 4MM, SC, AmEx Reserve, UA Plat, SPG/Marriott Platinum, Hertz Gold
Posts: 2,383
I went through the PreCheck line at IND on Monday and saw a similar thing, where people from the general line were funneled into our magnetometer. They were all confused because the TSA guy said not to take anything out or off, and slowed things down due to questions. How does this improve our security? If select non-PreChecks can go through without the usual protocol, why make anyone do the shoes/laptops/liquids dance?
When asked if this was going to become standard at airports with Pre-Check, his answer: "we just do what our security head tells us to do."
#24
Join Date: Apr 2010
Location: ORD/MDW/MKE
Programs: DL, UA
Posts: 786
The last few times I've flown out of BOS the PreCheck line was clogged up with passengers from the general boarding line. The TSA agents I spoke with said DL asked the TSA to try taking people from other lines through the x-ray/magnetometer that is supposed to be dedicated to PreCheck.
The times I was there were during the peak afternoon rush. The line just to get to the agent checking IDs/BPs was twenty deep and held up because the x-ray/magnetometer areas were congested and chaotic. Once I got past the ID check there was nobody really directing the people being funneled over from general boarding. Some of them received instructions to keep shoes on/laptops and liquids in bags, others ignored this. It made for a very slow process and again there was a line of 15-20 people waiting to go through the magnetometer.
In all it took about 25 minutes to get through the checkpoint using PreCheck. I'm not a fan of this new pilot program and hope DL gets the message that it is really slowing things down for people with PreCheck.
The times I was there were during the peak afternoon rush. The line just to get to the agent checking IDs/BPs was twenty deep and held up because the x-ray/magnetometer areas were congested and chaotic. Once I got past the ID check there was nobody really directing the people being funneled over from general boarding. Some of them received instructions to keep shoes on/laptops and liquids in bags, others ignored this. It made for a very slow process and again there was a line of 15-20 people waiting to go through the magnetometer.
In all it took about 25 minutes to get through the checkpoint using PreCheck. I'm not a fan of this new pilot program and hope DL gets the message that it is really slowing things down for people with PreCheck.
#25




Join Date: Feb 2011
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#27


Join Date: Apr 2009
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Not liking expanding pre-check for that reason would be silly. Reducing the time it takes 25% of travelers to get through the screening would reduce the wait times for all. It would also allow the TSA to use more lanes for pre-check.
#29


Join Date: Feb 2003
Location: Atlanta, GA
Programs: DL 1MM Diamond, UA Silver, AA Gold, Marriott Titanium, IHG Spire, Hyatt Globalist
Posts: 599
I flew out of BOS earlier today and immediately noticed about 15 or so people in line at the pre-check xray which I thought was strange. I usually fly through Pre-check at Logan and have never had more than 2 people in front of me in at least a dozen experiences at Logan over the last few months. Heard the TSA agent mention something about a "pilot program" but didn't catch all of it. One woman with LOTS of jewelry, including ornate rap-around "snakes" on both ankles, definitely slowed things down. My 30-second experience was slowed down to about 5 minutes. I'll live.
#30
FlyerTalk Evangelist


Join Date: Dec 2007
Location: BOS/ORH
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Delta is a crappy airline and they are always using BOS passengers as a guinea pig for TSA crap. I guess ill just have to push the insecurity lice out of my way. I don't have time for this crap.
TSA already has a solution for this issue, There are 2 machines for each non-pre lane. keep them both of them turned on and send 2 or 3 or 4 to each method randomly. No need to push them into a different lane. Second open more lanes. When there is a backup they have half shut down anyways. Another idea would be to treat pre passengers the same as global entry, just send them through with nothing but an ID check like with the known crew member lanes.
TSA already has a solution for this issue, There are 2 machines for each non-pre lane. keep them both of them turned on and send 2 or 3 or 4 to each method randomly. No need to push them into a different lane. Second open more lanes. When there is a backup they have half shut down anyways. Another idea would be to treat pre passengers the same as global entry, just send them through with nothing but an ID check like with the known crew member lanes.


