SkyMiles Credit on China Southern
#16
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
+1. There are many on this board, including myself, who believe that DL intentionally doesn't correct glitches and does not appropriately respond to customer complaints as an effort to save money. I will keep contacting them until they correct it for me. Others should do the same, as a constant stream of complaints will lead to some action.