Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes
Same-Day Confirmed
To request an SDC, you can
Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.
You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.
Q. Does the same fare class need to be available (main cabin)?
A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.
Q. Does the same fare class need to be available (Comfort+)?
If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.
Q. Does the same fare class need to be available (First/Business/DeltaOne)?
Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?
As of November 2017:
It is unclear how this affects SDC if you are confirmed in RY/OY.
Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?
Written reply received from Delta, Dec. 2015:
Q. What about Medallion complimentary upgrades?
A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)
Q. Can I change the routing/connections?
A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.
Q. Can I change the origin/destination?
A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)
Q. How are SDC flights credited?
A. You will earn MQMs for the route you actually fly.
Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?
A. Yes (though the agent may need to process it manually)
Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?
A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.
Q. Can I SDC on an international itinerary?
A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.
Q. Can I SDC an Alaska Airlines codeshare?
Same-Day Standby
"Same-day standby is only offered if same-day confirmed is not available."
"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."
SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.
SDS costs$75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021
Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.
Q. Is it possible to get upgraded after a standby?
A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?
Same-Day Standby Upgrades
"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"
This is not the same as upgrading after successfully standing by for a main cabin seat (see above).
SDSU fee chart (may be out of date):
All flights within and between the Domestic 48 States and Alaska
All flights to and from Hawaii
All eligible other flights
Same-Day Confirmed
To request an SDC, you can
- Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
- Click the "Change" button during OLCI (after you click "Check in" on the first screen)
- Call a phone agent (recommended if app does not work)
- Use Delta's chat functions via the app (hit or miss)
Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.
You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.
Q. Does the same fare class need to be available (main cabin)?
A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.
Q. Does the same fare class need to be available (Comfort+)?
If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.
Q. Does the same fare class need to be available (First/Business/DeltaOne)?
Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?
As of November 2017:
* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?
Written reply received from Delta, Dec. 2015:
f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.
Q. What about Medallion complimentary upgrades?
A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)
Q. Can I change the routing/connections?
A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.
Q. Can I change the origin/destination?
A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)
Q. How are SDC flights credited?
A. You will earn MQMs for the route you actually fly.
Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?
A. Yes (though the agent may need to process it manually)
Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?
A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.
Q. Can I SDC on an international itinerary?
A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.
Q. Can I SDC an Alaska Airlines codeshare?
"Same-day standby is only offered if same-day confirmed is not available."
"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."
SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.
SDS costs
Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.
Q. Is it possible to get upgraded after a standby?
A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?
Same-Day Standby Upgrades
"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"
This is not the same as upgrading after successfully standing by for a main cabin seat (see above).
SDSU fee chart (may be out of date):
All flights within and between the Domestic 48 States and Alaska
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 0 to 500 miles $49 $119 $169 501 to 1,000 miles $79 $149 $199 1,001 to 1,500 miles $99 $209 $259 1,501 to 2,000 miles $149 $249 $319 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y / B / M / H / Q / K Fares 0 to 500 miles $50 501 to 1,000 miles $75 1,001 to 1,500 miles $100 1,501 to 2,000 miles $150 2,001 to 3,000 miles $225 3,001 miles and up $350
Same-day confirmed and same-day standby options
#3632
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Does anyone know why Delta have not made it possible to stand by and change flights in the app like AA have? They seem to be great in terms of posting miles, so it boggles my mind why they have not made this awesome feature. It is bound to save on call volume and employee utilisation because it will allow people to have another self-service option.
#3633
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
Does anyone know why Delta have not made it possible to stand by and change flights in the app like AA have? They seem to be great in terms of posting miles, so it boggles my mind why they have not made this awesome feature. It is bound to save on call volume and employee utilisation because it will allow people to have another self-service option.
#3634
Join Date: Feb 2015
Programs: Delta DM
Posts: 552
i've been doing it the same way every time. when there's SDC available, the standby option doesn't appear but I definitely see fees. this is when I'm trying to get on a later flight then scheduled.
#3635
Join Date: Feb 2015
Programs: Delta DM
Posts: 552
i had a bad experience calling once. the rep gave me a lecture about how I'd have to pay $xxx if I were to miss my flight and how I may not be able to get on a flight as a standby, yada yada yada. so, i just took the original flight at 8:00am. since then, they've been very nice giving me options. I do try to do it online first then if to no avail, i call.
#3636
Join Date: Nov 2014
Location: NCE, MCM
Programs: DL PM
Posts: 167
landed about 30min early and called the plat line right away but the rep said it was sold out and he couldn't get me a seat at all, suggested I try the gate... gate was close (E14 to E11) but the gate agent just said overbooked / no way
oh well, thanks anyway everyone for the advice!
#3637
Join Date: Mar 2018
Location: Mpls
Programs: DL DM Hilton Diamond National EE
Posts: 40
I'm flying DEN-MSP-STL tomorrow 6am MDT, my return is Wednesday 6:17 am CDT (5:17 am MDT). Am I eligible to get a SDC on return flight (within 24 hours) PRIOR to completing the OB? Meaning either before I leave DEN (within 24hr window) or call the DD when I reach MSP. I use SDC quite frequently, but it's the first time I've known this far in advance that my plans will change with this 23-hour turnaround.
#3638
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
I'm flying DEN-MSP-STL tomorrow 6am MDT, my return is Wednesday 6:17 am CDT (5:17 am MDT). Am I eligible to get a SDC on return flight (within 24 hours) PRIOR to completing the OB? Meaning either before I leave DEN (within 24hr window) or call the DD when I reach MSP. I use SDC quite frequently, but it's the first time I've known this far in advance that my plans will change with this 23-hour turnaround.
#3639
Join Date: Mar 2018
Location: Mpls
Programs: DL DM Hilton Diamond National EE
Posts: 40
Thanks. That's what I'm counting on. I should've added I asked the DD about this two weeks ago and was told the OB had to be closed/cleared before I could do SDC on return. I ended up not pushing the issue because the remaining options weren't going to work. I'll diplomatically press the matter, if necessary.
#3640
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,689
Thanks. That's what I'm counting on. I should've added I asked the DD about this two weeks ago and was told the OB had to be closed/cleared before I could do SDC on return. I ended up not pushing the issue because the remaining options weren't going to work. I'll diplomatically press the matter, if necessary.
#3641
Join Date: Feb 2013
Programs: Delta DM MM, HH Diamond, Marriott Bonvoy Ambassador Elite, TSA Pre-Check
Posts: 344
Looking to do a SDC on a flight next week to earn a few extra MQM's if possible. On the fare rules it says "2 Transfers Permitted". Does that mean 2 stops assuming routing is valid? Currently going BHM-ATL-DFW but would love to expand it out if possible to increase MQM's.......will take suggestions as well.
#3642
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
Looking to do a SDC on a flight next week to earn a few extra MQM's if possible. On the fare rules it says "2 Transfers Permitted". Does that mean 2 stops assuming routing is valid? Currently going BHM-ATL-DFW but would love to expand it out if possible to increase MQM's.......will take suggestions as well.
#3643
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,047
there are too many stories from DMs (and a handful of PMs, myself included) who have succeeded with weird SDC routings to say "no" with complete confidence, but given the limited options into DFW other than ATL (CVG, DTW; NYC and MSP probably involve far too much backtracking) I would venture to say the chances are pretty slim
#3644
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
and your point is that you LOVE to point out that you know a LOT of esoteric info about a LOT of stuff including fare rules? yes, a LOT of routes between cities in TX and destinations in the northeast show SLC as a valid connecting point ... my point was simply to advise CVFDCHIEF180 that high expectations for that sort of convoluted SDC probably won’t be met (and of course the likelihood is even smaller for a non-FC booking)
#3645
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,047
and your point is that you LOVE to point out that you know a LOT of esoteric info about a LOT of stuff including fare rules? yes, a LOT of routes between cities in TX and destinations in the northeast show SLC as a valid connecting point ... my point was simply to advise CVFDCHIEF180 that high expectations for that sort of convoluted SDC probably won’t be met (and of course the likelihood is even smaller for a non-FC booking)