SDC rules change April 16; Increased restrictions incl same fare bucket availability
#16
Join Date: Aug 2010
Location: NYC
Programs: DL DM/SC, SPG Plat, UA, AA, Hertz Gold
Posts: 452
This basically kills the SDC program. The ability to SDC with just space available in the cabin was one of the biggest selling points for me on the DL program. I have used it countless times to take earlier flights when my work has finished early for the week (usually SDC'ing off an oversold flight onto an earlier flight with seats available). I view this as a positive for DL that saves VDB dollars from being paid. This will impact my decision making on whether or not to book DL in the future. Not that they care, but I hope the DL reps on FT read this post and the many, many to follow and realize the impact of this decision.
#17
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Its MUCH worse than that. Try anything buy premium Y/B flyers. Take a look at most of the routes, and you'll see that there is little if any inventory in lower buckets for the same day. If you're sitting with an H fare, you're going to get shut out also.
I hope DL sees their revenue from SDC drop considerable with this change, but I think its intended just to 'stick it' to GM+ elites.
I hope DL sees their revenue from SDC drop considerable with this change, but I think its intended just to 'stick it' to GM+ elites.
#18
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I purchase a lot of last minute expensive fares, and have found DL seems to always make whatever exceptions I ask for that are reasonable, even as a lowly PM. I don't think that is likely to change on this one thing. Even when I don't ask, the exceptions are usually made. (Let us waive that fee, or if you hold on, I'll get permission to override and give you the 60k SM seats, eve though those aren't available.) I've even been on a flight where one other guy and me were moved to another airline - he was DM - while another guy was bellowing, "but I'm DM" to the GA.
Heck, they even gave me the details on the changes a couple hours ago when I called and asked. Then again, my customer value score was significantly higher than what most DMs reported when we were able to see them last month.
Heck, they even gave me the details on the changes a couple hours ago when I called and asked. Then again, my customer value score was significantly higher than what most DMs reported when we were able to see them last month.
#19
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Paid standby
Is that fee still payable if you end up on original flight?
The 'same fare bucket' does kill the SDC - but then I have never really had much success with SDC (guess is the routes I travel), as any availability seemed to close out right on the 3 hour window.
I can see the BFU being now complemented by BFS (battle field standby)
Is that fee still payable if you end up on original flight?
The 'same fare bucket' does kill the SDC - but then I have never really had much success with SDC (guess is the routes I travel), as any availability seemed to close out right on the 3 hour window.
I can see the BFU being now complemented by BFS (battle field standby)
If SDC slows down/stops, and those seats remain unsold and unfilled, that increases the potential for the original flights being oversold and thus the potential for VDB/IDB.
I'm probably missing a ton of variables here...
At the end of the day, this would greatly reduce my motivation to make the push for GM this year. Seems like SDC would be mostly impossibly on my usual KLUT(VX) fares.
#20
Join Date: Nov 2012
Location: New York, NY
Programs: Delta PM, Hyatt Plat, SPG Gold
Posts: 74
Yup, leisure travelers and commuters take it on the chin here. Really disappointed. I've only gotten to use it twice and I doubt very much I would have been able to do so with these restrictions
#21
Join Date: May 2006
Location: PHX
Programs: DL DM
Posts: 176
Then again, my customer value score was significantly higher than what most DMs reported when we were able to see the last month.
What is customer value score????? where can we see it?
What is customer value score????? where can we see it?
#22
Join Date: Jul 2008
Programs: DL GM, Marriot Platinum, Hilton Diamond, Avis First
Posts: 102
Thought @:-)
For example - maybe I am lucky enough to SDC my 'T' class fare to another flight. Does that mean that my original ticket gets put back in the 'T' bucket of the original flight?.
If that be the case then someone else would be able to SDC into what was the original 'T' fare bucket. - Or would that make too much sense?
For example - maybe I am lucky enough to SDC my 'T' class fare to another flight. Does that mean that my original ticket gets put back in the 'T' bucket of the original flight?.
If that be the case then someone else would be able to SDC into what was the original 'T' fare bucket. - Or would that make too much sense?
#23
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
And not going to find availability for S/H/Q fares either.
Get ready to see substantially less SDC and more oversold flights.
Also going to be fun when somebody is holding an A/G ticket and they can't SDC because only F/P is available and the cabin is empty before processing upgrades.
Get ready to see substantially less SDC and more oversold flights.
Also going to be fun when somebody is holding an A/G ticket and they can't SDC because only F/P is available and the cabin is empty before processing upgrades.
#24
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
This basically kills the SDC program. The ability to SDC with just space available in the cabin was one of the biggest selling points for me on the DL program. I have used it countless times to take earlier flights when my work has finished early for the week (usually SDC'ing off an oversold flight onto an earlier flight with seats available). I view this as a positive for DL that saves VDB dollars from being paid. This will impact my decision making on whether or not to book DL in the future. Not that they care, but I hope the DL reps on FT read this post and the many, many to follow and realize the impact of this decision.
#25
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
The same fare class requirement is awful. It basically eliminates the program except in the rarest of rare situations.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
#26
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Thought @:-)
For example - maybe I am lucky enough to SDC my 'T' class fare to another flight. Does that mean that my original ticket gets put back in the 'T' bucket of the original flight?.
If that be the case then someone else would be able to SDC into what was the original 'T' fare bucket. - Or would that make too much sense?
For example - maybe I am lucky enough to SDC my 'T' class fare to another flight. Does that mean that my original ticket gets put back in the 'T' bucket of the original flight?.
If that be the case then someone else would be able to SDC into what was the original 'T' fare bucket. - Or would that make too much sense?
#27
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
The same fare class requirement is awful. It basically eliminates the program except in the rarest of rare situations.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
#28
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Is it just me, or does it seem like they're trying to take the worst parts of the UA and AA programs to create a new low?
#29
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
The same fare class requirement is awful. It basically eliminates the program except in the rarest of rare situations.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
I'm seriously considering throwing in the towel on Delta and just buying from whatever airline will sell me the cheapest ticket. This one change isn't that huge in a vacuum, but combined with everything else Delta has done to the program in the last year or two, I just don't see much value in continuing to pay more to earn status.
Remember this folks DL corp DOES NOT HAVE YOUR BACK!
#30
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Or the "Best of Both" from the airline's point of view