By the point the OP re-checked her bags downstairs (Which actually is the probable reason she was NOT able to get onto the other flight) she was on the booked flight. If the flight was boarding when she made if to the sky club it's probable that she was outside of the bag check timeframe...

Why would the agent tell the OP that NRSA made it on the flight when it was impossible for her to take the flight?

In the OP's situation it seems that by the time she got to the SkyClub the flight was closed out...and an agent disclosed that nonrevs were cleared. That in no way says that the flight was full & thus a nonrev took a seat that otherwise would have gone to the OP.

But what was it hurting to let the OP know the info? Also, I've flown without my luggage being on the same flight many times. I believe the rule is the airline just won't tell you whether your bag is on the flight or not.

Regardless, this is supposed to be internal information, not information that may be given out to those outside of the company and its pass-riders.

Well, it's one of the worlds worst kept secrets then. It's hardly a challenge to find out this information.

I think mentioning that specifically 8 NRSA's cleared is probably the issue, not that generally there were NRSA's on the flight.

The key is VOLUNTARY separation. If you check your luggage on one flight then you voluntarily try to take another flight (thus separating yourself from your luggage), this is the no-no.

Amen.

Correct.

Heck, if the OP had to wait in line that long, why didn't she just take a quick left and go upstairs where there would be many more agents who could check her in (the main concourse) AND she'd likely get pre-check back through security?

Part of the reason I'm as :rolleyes: on this thread as I am is that, given the volume with which the OP posts on FT, one should assume she's a seasoned enough traveler to avoid pitfalls as she did or at least know why she encountered resistance along with the policies behind them.

While I agree the belittling can go too far some times on the DL board (mainly how some DM/PM's hate on FO's) delta.dumb is an appropriate pseudonym. Last night when I was booking a multi-city itinerary it kept changing each airport code I entered to MCO...

No, it's childish and immature. It helps diminish any messages that we trying to send to the company.

I agree. That being said, I wonder how/why it even came up in the OP's conversation w the SkyClub agent? Did she ask if nonrevs had cleared to try and build her case that she should have been put on the flight? (Again, the fact that nonrevs cleared does not mean they cleared into the last open seats at the OP's expense.) Or did the agent mention it as an aside to suggest that there were open seats on the flight...as if trying to figure out why she wasn't put on it?

It's unclear from the OP (bolding mine):

If the flight the OP was trying to get on was delayed then it is possible that the NRSA travelers cleared before the OP would have had a chance to request a change. In other words, it is likely that the NRSAs cleared closer to the wanted flight's actual departure time while the OP was attempting to change closer to it's new departure time.

I don't think it is a safe assumption that the OP should have been able to be on this flight just because there were NRSA travelers (in this situation).

Do you honestly think DL listens to these messages?

MSP Econonomist, who I met last year, is friendly but also knows her rules (just like the DL employees/apologists do).
This thread is exactly why many folks have stopped coming to this forum. The THREAD DRAGONS come with fire on their breath the minute you criticize Big Daddy!

Q: I'm a paying customer, and DL agent/employee did something wrong/mistaken/unfair/favored NRSAs/Shena.
A: YOU, the OP, are the wrong one, for questioning DL's policies. It must be the OP's fault. What did the OP do wrong? DL surely didn't do anything wrong. Of course DL should be protecting nonrevs, UG nonrevs over paid DMs.
And how dare you ask to see how many nonrevs cleared? How dare you? WDYTYA to ask DL for that kind of information?
OP must have done it. That's it, the OP must have forced the Purser to take over the SkyPriority line. Yup.
See? It's the OP's fault for imagining she could use the SkyPriority lane, it's her fault the agents said what they did, and it's definitely her fault for asking about NRSAs.
See how simple it is?

Why is this board so snarky anyway? Are they all like this?