Rude GA moves seat out of EC
Feb 18, 2013, 11:59 am
#1
Original Poster
Join Date: Aug 2008
Location: MCO
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Rude GA moves seat out of EC
On flight 24 right now, MCO-ATL. Had a seat in 23C on 757. I go to board in zone SKY. The machine prints a new BP, 23 D. I am thinking it is seat jusy across the aisle, so I board. I find out that while 23C is EC, 23D is not, and worse.. It is the infamous row behind EC....
I return to the GA and ask for my original seat back. She says she gave it to a family with young children and asks if I was going to split them up. I was a bit taken back by the question, as now its my fault they did not book seats together. REALLY??? I explain the fact that it is not in EC and she says that it should not matter since I did not pay for it anyways.... REALLY?
Now I do not think it is appropriate to resplit a family as I sm a solo male traveler. I ask if she can at least give me a drink ticket. She calls for a red coat and mocksvme as she asks him to bring the drink tickets. The red coat comes, gives her the tickets, I bosrd, as I sm finished with her attitude....
I may not have been upset if I had been adked first, which I told her. She admittedvto the change, but claimed she had families all over the place...
Turns out this *little child" is closer to teen ager. I have a pic to prove, but will not post here since that may not be appropriate....
On a positive note, the FA on board was great.
I return to the GA and ask for my original seat back. She says she gave it to a family with young children and asks if I was going to split them up. I was a bit taken back by the question, as now its my fault they did not book seats together. REALLY??? I explain the fact that it is not in EC and she says that it should not matter since I did not pay for it anyways.... REALLY?
Now I do not think it is appropriate to resplit a family as I sm a solo male traveler. I ask if she can at least give me a drink ticket. She calls for a red coat and mocksvme as she asks him to bring the drink tickets. The red coat comes, gives her the tickets, I bosrd, as I sm finished with her attitude....
I may not have been upset if I had been adked first, which I told her. She admittedvto the change, but claimed she had families all over the place...
Turns out this *little child" is closer to teen ager. I have a pic to prove, but will not post here since that may not be appropriate....
On a positive note, the FA on board was great.
Feb 18, 2013, 1:04 pm
#2
Join Date: Nov 2005
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Fortunately its a short flight from ATL to MCO so the discomfort is minimal. However what happened is still wrong for you and a letter to DL is in order. Request compensation of some reasonable amount (double miles?) when you do it.
Feb 18, 2013, 1:14 pm
#3
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. The row behing EC has to be one of the worst for legroom.
Feb 18, 2013, 1:23 pm
#5
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Feb 18, 2013, 1:28 pm
#6
Join Date: May 2006
Location: MLB
Posts: 445
I think I would've been upset if this had happened to me. I don't understand, it was OK to bump you because you didn't pay for EC...but did the entire family that sat there together pay? Usually they don't think twice about splitting up a family - wonder if somebody else is writing a congratulations letter to the airline for finding a way to seat the entire family together after a vehement complaint at the gate.
Feb 18, 2013, 1:47 pm
#8
Join Date: Jun 2009
Location: MCO
Programs: DL Diamond
Posts: 112
I would say you are having a bad luck this week. First no upgrade out of MCO as a DM and then you find the one bad apple in the MCO crew. Not a way to start the week.
On another note, this FCM has been bad over this holiday weekend for MCO. I flew ATL-MCO Friday night and was #3 on the upgrade list with 0 in F on a M fare as a DM booked 4 weeks out.
On another note, this FCM has been bad over this holiday weekend for MCO. I flew ATL-MCO Friday night and was #3 on the upgrade list with 0 in F on a M fare as a DM booked 4 weeks out.
Feb 18, 2013, 1:52 pm
#9
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I would say you are having a bad luck this week. First no upgrade out of MCO as a DM and then you find the one bad apple in the MCO crew. Not a way to start the week.
On another note, this FCM has been bad over this holiday weekend for MCO. I flew ATL-MCO Friday night and was #3 on the upgrade list with 0 in F on a M fare as a DM booked 4 weeks out.
On another note, this FCM has been bad over this holiday weekend for MCO. I flew ATL-MCO Friday night and was #3 on the upgrade list with 0 in F on a M fare as a DM booked 4 weeks out.
Feb 18, 2013, 2:25 pm
#10
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Completely unacceptable. I would have got a redcoat and demanded my original seat back. Who cares if it's a short flight? It's not acceptable for them to just move your seat without asking you. I hope you got the GA's name and will mention it in the complaint I hope you send in.
Feb 18, 2013, 2:35 pm
#11
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My God. A DM didn't get the upgrade on ATL-MCO!? This is very telling that the current medallion program is seriously flawed. 2015 can't come quick enough.
Feb 18, 2013, 2:36 pm
#12
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Completely unacceptable. I would have got a redcoat and demanded my original seat back. Who cares if it's a short flight? It's not acceptable for them to just move your seat without asking you. I hope you got the GA's name and will mention it in the complaint I hope you send in.
Feb 18, 2013, 2:40 pm
#13
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Feb 18, 2013, 2:45 pm
#14
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Feb 18, 2013, 2:56 pm
#15
Join Date: Jul 2010
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I'm surprised the red coat didn't change the seats back. That's terrible customer service. The OP didn't volunteer and it's quite rude to move someone without at least asking.