Anyone else having a problem checking in?
#1
Original Poster
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 249
Anyone else having a problem checking in?
"We're sorry. We can't validate your ticket.
Please contact your local reservation office for help."
Lovely. I can't even check in to my flights for tomorrow.
Hopefully Delta has more time to work on everyday stuff, now they got the MQD info page out of the way.
Please contact your local reservation office for help."
Lovely. I can't even check in to my flights for tomorrow.
Hopefully Delta has more time to work on everyday stuff, now they got the MQD info page out of the way.
#3
Join Date: Mar 2011
Location: Shanghai
Programs: DL DM, HH Gold, SPG Gold
Posts: 30
I was able to online check in, but my wife got the same message. On the phone with online support now. Ill give you an update in 5 hours when they answer
#6
Original Poster
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 249
#11
Join Date: Sep 2012
Programs: DL DM
Posts: 88
Same thing happened to me. Not sure if it was because my SWU cleared at the same time check-in was available or not. Called the DM line and they had reservations re-validate my ticket. It took about 10 minutes. Then I checked in from the iPhone app.
#14
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, Bonvoy LTT, HH Diam, UA Silver, USAF million miler ;)
Posts: 1,596
Just had this today. The CS agent said it was because my SWU cleared (I saw this and picked a seat up front) but for some reason "the ticket didn't reissue."
She had to put me on hold for several minutes (so far, I'm still on hold) to fix.
So if you are on a SWU and get this message...call, don't wait.
She had to put me on hold for several minutes (so far, I'm still on hold) to fix.
So if you are on a SWU and get this message...call, don't wait.
#15
Join Date: Jun 2021
Posts: 1