Is it Really Possible to be on the Wrong Plane?
#16


Join Date: Aug 2010
Location: JFK/LGA
Posts: 1,447
I did it once on AA at DFW several years ago. Late flight in, very tired. Waiting for my flight to board and was watching a movie on my laptop, not paying attention. They started boarding, I got on the plane. I am dozing pretty well while waiting to leave. As we are about to takeoff, pilot does an announcement that we were 2nd to take off and would be in San Antonio in about 35-40 minutes. Unfortunately, I was heading to Austin. It was too late to say anything, but afterwards I found out they moved the Austin flight two gates down while I was tuned out and I was not nearly aware enough to notice I boarded the wrong flight.
I did a one-way car rental to Austin and just added it to my expense report.
On a side note that is kinda related, I was once on a flight (AA again) where two people got combative with the flight crew when they found out the flight was to Ontario California, not Ontario, Canada. Unfortunately, we had already taken off. We had to land in El Paso to let off (and arrest) the passengers in question.
I did a one-way car rental to Austin and just added it to my expense report.
On a side note that is kinda related, I was once on a flight (AA again) where two people got combative with the flight crew when they found out the flight was to Ontario California, not Ontario, Canada. Unfortunately, we had already taken off. We had to land in El Paso to let off (and arrest) the passengers in question.
#17
Join Date: Jun 2005
Location: Here, there, and everywhere
Programs: PC: Platinum, DL: PM, National: Exec
Posts: 806
#18
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I was doing DL LGA/RSW last year and we were bused from the terminal to a bunch of parked RJs on the field. I was first off the bus but there were several waiting a/c with doors open and the driver never indicated which a/c (although he could have after I left the bus.) To be sure (I was also the first on the a/c) I asked the FA if this a/c was going to RSW. So in situations like this I can see it happening. A normal gate boarding not so much.
#19
Join Date: Mar 2010
Location: FRA
Programs: FB Plat & DL KM, Le Club Plat, GHA Plat, HHonors Diamond
Posts: 1,591
Two weeks ago I was on a DL flight YYZ to DTW and thee were two pacs on board with the same seat assignment and the FA was not phased by that. The GA
was a bit more concerned, but they just reassigned one of the pacs and blaned the gate scanner.
#20
Join Date: Aug 2011
Location: MSP
Posts: 203
This happened on my ATL-MSP flight last month. A guy got on board sat down, then when the FA's did the "welcome to flight..." announcement he got up and said he was supposed to be on the flight to Washington.
This was a typical one gate, one jetway, one airplane situation. So like the OP asked, how does this happen with the boarding pass scanners?
This was a typical one gate, one jetway, one airplane situation. So like the OP asked, how does this happen with the boarding pass scanners?
#21


Join Date: Nov 2008
Location: DTW
Programs: Delta GM, ICH PLAT
Posts: 1,200
Last month, I got on my DTW-LAS flight, and saw that the flight attendants fairly tanned, with great happy smiles. One of them were wearing a Lei (those Hawaiian flower necklace). I secretly hoped that I somehow got on the wrong plane and is heading to Hawaii instead of Vegas.... Unfortunately, after they closed the door and made the pre-flight announcement, they confirmed we were going to Las Vegas... However, thats not what this thread is about.
I've also seen multiple times people who got on the wrong flight and didn't find out until they're physically on the plane. I suspect the bar-code on the boarding pass doesn't contain a lot of information other than name and seat number... Perhaps someone smart enough to know bar-code can figure it out...
On a similar topic, I've sometimes scan the wrong boarding pass (unintentionally) to a flight (used the later connecting flight's boarding pass), and always got red-buzzed.
I've also seen multiple times people who got on the wrong flight and didn't find out until they're physically on the plane. I suspect the bar-code on the boarding pass doesn't contain a lot of information other than name and seat number... Perhaps someone smart enough to know bar-code can figure it out...
On a similar topic, I've sometimes scan the wrong boarding pass (unintentionally) to a flight (used the later connecting flight's boarding pass), and always got red-buzzed.
#22
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
There was a famous case in the news a few years ago of someone boarding a plane to--and arriving in--Ackland when they wanted to go to Oakland, which was a short distance from where they started. Apparently it was something in the accent that was making the announcements versus their own pronunciation of the two cities that caused the problem.
#23




Join Date: Aug 2001
Location: Berlin
Programs: LH/BA/DL
Posts: 842
Somewhat like the signs next to the doors of some trains.
#24
A FlyerTalk Posting Legend




Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
#25




Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,991
I've also seen multiple times people who got on the wrong flight and didn't find out until they're physically on the plane. I suspect the bar-code on the boarding pass doesn't contain a lot of information other than name and seat number... Perhaps someone smart enough to know bar-code can figure it out...
#27
Join Date: Feb 2009
Location: BER, SAT, AUS
Programs: Feels like FO (AA EXP)
Posts: 1,611
Happend to me a couple of months ago on ATL-SAT. My inbound was supposed to be late but catched up lots of time and we had no issues with that gate. I rushed over and boarded with my AF-issued BP. I was upgraded T-7 so seat was 3A. The machine beeped, showed my name and seat number (as encoded in the 2D barcode) - all good. However, my seat was already occupied. The GA who investigated confirmed that I was moved to a later flight.
#28
Join Date: Oct 2011
Programs: Ham Sandwich Medallion
Posts: 889
I remember hearing stories about that happening pretty often at JAX back in the day. US used to park four to six DHC-8-100/200s outside of a gate at the end of the concourse for the tag routes they'd run (JAX-XXX-CLT) each morning. Because they parked all the aircraft next to each other and boarded simultaneously (all flights would typically leave between 6:00 AM-6:15 AM), it was not unusual to have people doing the plane-to-plane shuffle before rolling out.
#29
Join Date: Jul 2010
Location: Rocky MOuntain High
Programs: Delta Gold Medallion, Marriott Gold, Hilton, Hertz
Posts: 461
I shouldn't admit this, but it actually happened to me.
I was flying between Indianapolis and MSP, I checked the gate assignment after I checked in at security, when I got the gate and even over the entry door, every check showed the gate as being the correct one for MSP. I boarded the plane that Delta indicated was going to MSP (after of course being checked in by Delta team) and when I sat in my seat as we were getting ready to depart they announced the 'short flight to DTW', I panicked. Checked with fellow flyers and we were indeed headed to DTW not MSP. I alerted the FA, was escorted off the plane and then was able to board my correct flight.
Ridiculous but true....perhaps a blonde moment....or as I prefer to think of it ineptitude in signage in every step of the journey.
I was flying between Indianapolis and MSP, I checked the gate assignment after I checked in at security, when I got the gate and even over the entry door, every check showed the gate as being the correct one for MSP. I boarded the plane that Delta indicated was going to MSP (after of course being checked in by Delta team) and when I sat in my seat as we were getting ready to depart they announced the 'short flight to DTW', I panicked. Checked with fellow flyers and we were indeed headed to DTW not MSP. I alerted the FA, was escorted off the plane and then was able to board my correct flight.
Ridiculous but true....perhaps a blonde moment....or as I prefer to think of it ineptitude in signage in every step of the journey.
#30
Join Date: Dec 2010
Location: PA, NJ
Programs: DL FO MM, AA EXP MM, IHG Spire, Marriott Gold, HH Diamond, Hertz Presidents Circle
Posts: 282
I boarded the wrong flight once, traveling from PHL to ORD via CVG about 5 years ago, they were boarding the ORD segment and another flight through one gate at CVG, when you got to the bottom of the stairs the covered walkway split in two directions, my luck I picked left instead of right. I get on the plane, take my seat, and before they close the door they announce the flight is going to LEX. Yikes! I go up to the front of the plane, explain what happened, the pilot called operations and had them bring the ORD flight (which had just pushed back), to return to the gate, he then went into the cargo hold, found my carry-on bag for me, and walked me over to the correct flight. Amazing customer service! I got the pilots name and wrote a very nice letter to DL thanking him. It was the most embarrassing flight in my 30 years of travel; needless to say there were not too many friendly faces on my fellow passengers on either aircraft. I did notice that a few weeks later they started checking boarding passes at certain airports when you got on the RJs, I guess they enacted the BergerPHL rule.

