Insignificant Schedule Change on Award-Tips on cancelling or modifying
Nov 17, 2011, 12:43 pm
#1
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Insignificant Schedule Change on Award-Tips on cancelling or modifying
I booked a 32.5K award. (inbound was 12.5 outbound 20)
I have already used the inbound portion and the return is scheduled for the sunday after thanksgiving.
The sunday return flight DTW-ATL-LIT went from 850AM departure to 9AM departure. And the arrival went from 228pm to 237pm.
Is their anyway to either get the 20K miles refunded, or change the flight to a later date? I am not quite sure what to say and any tips would be appreciated.
Thanks,
Stallion
I have already used the inbound portion and the return is scheduled for the sunday after thanksgiving.
The sunday return flight DTW-ATL-LIT went from 850AM departure to 9AM departure. And the arrival went from 228pm to 237pm.
Is their anyway to either get the 20K miles refunded, or change the flight to a later date? I am not quite sure what to say and any tips would be appreciated.
Thanks,
Stallion
Last edited by stallion114; Nov 17, 2011 at 2:23 pm
Nov 17, 2011, 12:54 pm
#2
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I don't understand why you think you can get 20K miles refunded. The absolute lowest award level within the US is 25K so the most you would ever dream of getting back is 7,500 miles.
Nov 17, 2011, 1:08 pm
#3
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Well the flight was 32.5K roundtrip. 12.5K was for the segment I used in Aug and this segment was the 20K one.
I just realized where you came up with 7500. I initially said 20K if I could get the segment completely cancelled, I didnt even consider switching to a low level reward and getting the 7500 back and still flying.
I just realized where you came up with 7500. I initially said 20K if I could get the segment completely cancelled, I didnt even consider switching to a low level reward and getting the 7500 back and still flying.
Nov 17, 2011, 1:22 pm
#6
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I guess my initial post was not clear.
I had an award flight booked on DL and have already flown the first segment.
The 2nd segment was booked at a 20K level and recently had a 10 minute schedule change.
Can I do any of the following:
-Cancel the flight and recieve a refund on the unused segment due to schedule change?
-Push the flight to a much later date?
-Push the flight back to the next day?
-Push the flight back to the late evening flight?
I am also fishing for tips as to how to plead my case to Delta.
I had an award flight booked on DL and have already flown the first segment.
The 2nd segment was booked at a 20K level and recently had a 10 minute schedule change.
Can I do any of the following:
-Cancel the flight and recieve a refund on the unused segment due to schedule change?
-Push the flight to a much later date?
-Push the flight back to the next day?
-Push the flight back to the late evening flight?
I am also fishing for tips as to how to plead my case to Delta.
Nov 17, 2011, 1:35 pm
#7
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I guess my initial post was not clear.
I had an award flight booked on DL and have already flown the first segment.
The 2nd segment was booked at a 20K level and recently had a 10 minute schedule change.
Can I do any of the following:
-Cancel the flight and recieve a refund on the unused segment due to schedule change?
-Push the flight to a much later date?
-Push the flight back to the next day?
-Push the flight back to the late evening flight?
I am also fishing for tips as to how to plead my case to Delta.
I had an award flight booked on DL and have already flown the first segment.
The 2nd segment was booked at a 20K level and recently had a 10 minute schedule change.
Can I do any of the following:
-Cancel the flight and recieve a refund on the unused segment due to schedule change?
-Push the flight to a much later date?
-Push the flight back to the next day?
-Push the flight back to the late evening flight?
I am also fishing for tips as to how to plead my case to Delta.
Nov 17, 2011, 2:03 pm
#8
Join Date: Apr 2001
Location: Washington State
Programs: Delta Platinum, Marriott Gold
Posts: 330
I booked a 32.5K award in in August for LIT-DTW with the departure in Aug and return sunday after thanksgiving.
We had a change of venue and thanksgiving is now in DEN.
I was able to reroute my inbound on CO LIT-DEN-DTW and will just skip the last segment.
My Sunday Delta flight DTW-ATL-LIT went from 850AM departure to 9AM departure. And the return went from 228pm to 237pm.
Is their anyway to either get the 20K miles refunded, or change the flight to a later date? I am not quite sure what to say and any tips would be appreciated.
Thanks,
Stallion
We had a change of venue and thanksgiving is now in DEN.
I was able to reroute my inbound on CO LIT-DEN-DTW and will just skip the last segment.
My Sunday Delta flight DTW-ATL-LIT went from 850AM departure to 9AM departure. And the return went from 228pm to 237pm.
Is their anyway to either get the 20K miles refunded, or change the flight to a later date? I am not quite sure what to say and any tips would be appreciated.
Thanks,
Stallion
Nov 17, 2011, 2:08 pm
#9
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A violation of Minimum Connect Time entitles you to rebooking. A change of 90+ minutes to departure or arrival time allows you to cancel - but DL one-way award pricing will not be helpful.
Nov 17, 2011, 2:18 pm
#10
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I already flew the inbound portion of the award in August.
So all I have left on the flight is the return.
I would rather not fly the return on the date that is booked and I am looking for a way to either cancel or push back the date.
I am also looking for the wording or excuse as to why a 10 minute delay will not work for me. I thought of saying that I am catching a bus.
So all I have left on the flight is the return.
I would rather not fly the return on the date that is booked and I am looking for a way to either cancel or push back the date.
I am also looking for the wording or excuse as to why a 10 minute delay will not work for me. I thought of saying that I am catching a bus.
Nov 17, 2011, 2:25 pm
#11
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I already flew the inbound portion of the award in August.
So all I have left on the flight is the return.
I would rather not fly the return on the date that is booked and I am looking for a way to either cancel or push back the date.
I am also looking for the wording or excuse as to why a 10 minute delay will not work for me. I thought of saying that I am catching a bus.
So all I have left on the flight is the return.
I would rather not fly the return on the date that is booked and I am looking for a way to either cancel or push back the date.
I am also looking for the wording or excuse as to why a 10 minute delay will not work for me. I thought of saying that I am catching a bus.
Have you tried calling and asking what they may/may not do to help you?
Nov 17, 2011, 2:32 pm
#12
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No I have not called yet, I was hoping to get a suggestion of what to say from someone here.
I understand it is minor which is why I am asking for help. If it was a 2 hour change I would have already called or changed it online.
I understand it is minor which is why I am asking for help. If it was a 2 hour change I would have already called or changed it online.
Nov 17, 2011, 2:41 pm
#13
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Other than a last minute family emergency, I'm not sure they're going to be flexible with whatever "excuses" we could suggest on here.
Nov 17, 2011, 2:56 pm
#14
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I am silver to SDC is not an option.
Ideally I want to bump the flight back to January or get a refund of my miles but it doesnt sound like that is possible.
Ideally I want to bump the flight back to January or get a refund of my miles but it doesnt sound like that is possible.
Nov 17, 2011, 3:02 pm
#15
Join Date: Jun 2011
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sorry for asking, I don't want to sound rude or harsh, I just would like to understand... what is the problem in 10 minute delay? you risk losing another flight? or is it just the principle?
thanks
thanks