SU earning
#1
Original Poster
Join Date: Feb 2010
Location: NJ & Shanghai
Programs: Happily off the elite hamster wheel
Posts: 214
SU earning
I recently took a flight on SU, in Q class, and I could have sworn that Q earned 100%, not 75% when I booked the ticket. Right now it reads that it gets 75%. Am I incorrect? Has a Q class ticket on SU always received 75% MQM, or at least in the past 6 months?
#2
Join Date: Jul 2004
Location: PHX
Programs: DL GM/SC/SkyBonus, UA (xCO), AS, AA, US, FL, Hilton Gold, Best Western Gold, Choice, Wyndham
Posts: 658
IIRC, virtually all SU fares earned 100% in early 2009. Unfortunately, SU got stingy during 2009/2010. I almost bought a ticket on SU until I saw the changes to the earnings chart.
#4
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
I up fare from L so that I thought I can earn 100%. But apparently, money is spent with no return.
Anyways, this is not the first time DL has screwed me. Getting less MQM means that I won't need to fly delta much as I have less roll over to worry.
Like I always say, Delta sucks.
#5
Join Date: May 2003
Location: ATL/MOO (Many Others Often)
Programs: DL GM (2MM), Lifetime Marriott Plat, Hilton Gold, IHG Plat
Posts: 2,456
Sad to see SU sink to AF/KL earning standards.
#6
Original Poster
Join Date: Feb 2010
Location: NJ & Shanghai
Programs: Happily off the elite hamster wheel
Posts: 214
Was W class also 100% a couple weeks ago too? Or was that always (as of recent) at 75%?
#9
Join Date: Dec 2005
Location: CDG / ORY
Programs: DL DM & 2MM
Posts: 316
<sigh> I thought Delta fixed this issue, which I have identified before, but looking back at that old post and then clicking through to the links, you'll see that even though they did update the information on those two links (to reflect the shift to 25%/75% earning categories), there's still a discrepancy between the two pages. The first link (sorry, I'm to lazy to relink it) is for MQM earning, and shows Q at 100%. The second is for partner earning generally, and shows Q at 75% (which I think is a recent development).
I think you'd have a decent shot at getting the EC charge refunded if you wrote to DL to explain that you booked the partner ticket (on SU) relying on DL's own representation as to what MQM's you'd earn, with your forthcoming TATL flight deliberately in mind.
I think you'd have a decent shot at getting the EC charge refunded if you wrote to DL to explain that you booked the partner ticket (on SU) relying on DL's own representation as to what MQM's you'd earn, with your forthcoming TATL flight deliberately in mind.
#10
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 4,035
<sigh> I thought Delta fixed this issue, which I have identified before, but looking back at that old post and then clicking through to the links, you'll see that even though they did update the information on those two links (to reflect the shift to 25%/75% earning categories), there's still a discrepancy between the two pages. The first link (sorry, I'm to lazy to relink it) is for MQM earning, and shows Q at 100%. The second is for partner earning generally, and shows Q at 75% (which I think is a recent development).
I think you'd have a decent shot at getting the EC charge refunded if you wrote to DL to explain that you booked the partner ticket (on SU) relying on DL's own representation as to what MQM's you'd earn, with your forthcoming TATL flight deliberately in mind.
I think you'd have a decent shot at getting the EC charge refunded if you wrote to DL to explain that you booked the partner ticket (on SU) relying on DL's own representation as to what MQM's you'd earn, with your forthcoming TATL flight deliberately in mind.
#11
Original Poster
Join Date: Feb 2010
Location: NJ & Shanghai
Programs: Happily off the elite hamster wheel
Posts: 214
Update
After 2 phone calls, and 1 email, DL SM CSR temporarily changed my class from Q to H, and thus I was given 100% MQMs. And this must have happened in the past 2 days or so, but the chart HERE now says that Q and W earn 100% again, which when I started this post was in the 75% category. It now matches THIS PAGE which from eheinz pointed out in another thread they were previously not saying the same thing.
#12
Join Date: Dec 2005
Location: CDG / ORY
Programs: DL DM & 2MM
Posts: 316
After 2 phone calls, and 1 email, DL SM CSR temporarily changed my class from Q to H, and thus I was given 100% MQMs. And this must have happened in the past 2 days or so, but the chart HERE now says that Q and W earn 100% again, which when I started this post was in the 75% category. It now matches THIS PAGE which from eheinz pointed out in another thread they were previously not saying the same thing.
Congrats on making PM ... I hope that karmic justice rewards your efforts with an op-up to BE that you wouldn't have gotten as a GM.
#13
Original Poster
Join Date: Feb 2010
Location: NJ & Shanghai
Programs: Happily off the elite hamster wheel
Posts: 214
Unfortunately, I won't make PM until the end of the next leg of my trip. But I will be in SVO Terminal D on July 12 in the evening if anybody is around to meet up and have a drink. I'll still be GM so getting lounge access there may also be a challenge.
#14
Join Date: Mar 2011
Location: NYC
Posts: 491
I have travel on SU coming up and I was wondering ... was going on with their partner redemption percentages. I'm going to be in W and I saw that page alternating between 75 and 100% over the last week.
At least MU is now listed as earning MQM!
At least MU is now listed as earning MQM!
#15
Join Date: May 2003
Location: ATL/MOO (Many Others Often)
Programs: DL GM (2MM), Lifetime Marriott Plat, Hilton Gold, IHG Plat
Posts: 2,456
I'll be there the morning of the 13th so (and let's hope this does not happen) if your flight gets delayed till the next day we can definitely meet.