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nice post; I think there are people who fly/work for a lot of companies; even DL/WN who read these forums who share your passion.
Originally Posted by s1c3r1a1b3b3l1e1
(Post 16445295)
If you're 25 now, you must have been just a tyke when you flew TW! TW was the first airline I flew, and it was quite some time ago, and I was just a little boy at the time. Not long ago, my Mom commented that it seems that it was more recently, that I began to enjoy flying so much. I informed her that we took our first flight on a 727 from MCI to STL connecting to a 747 to FRA. Then we returned on a 767, misconnected in JFK, and had to switch to DL, connect in ATL and stop in MEM before arriving in IND. She said, "Wow! You remember all that?" I said, "Yes. Would you like to know how many seats were on each plane?"
To add some value to this thread, I agree with the OP. There are many posts that are immediately flamed by others. I find the behavior interesting, and I have often wondered if these posters are @$$ holes in real life or just on Flyertalk. |
Now this is a topic that got me to thinking...
The Delta Forum is probably one of the most interesting forums on FT. I have posted in US, CO, AA, and a number of the others, but I have to say that DL is the one that has the most interesting conversations... That said, you have to look at the DL forum like DL looks at itself. At the DO, it was very well stated that DL is like one huge family. Wel so is the DL forum on FT... Like all families we have our things that make us unique... The NEW DL family was created from merger of the NW family and the DL family. Like a lot of weddings, members in both families have had issues with the union. Turf wars began and feuds have been common. The new family has had some growing pains, and has often had to backtrack on its new course to bring back in some old family values. A few feuds continue today, but for the most part, many have realized that fate is written in the cards and there is no turning back.now. Some love the new union, and some despise the new union, but in the end, we are all family and have to stick together. Though we have lost a few members along the way, we have also gained new ones.... As previously stated, the DL FT forum is like a family with lots of different personalities. Many posters have described thses rather well in this thread. I started off years ago at DL, but through lots of twists and turns, I ended rejoining the DL family via NW. Though I will miss some things about NW, I am fairly happy with the new family and often call it out when it gets out of line... So I guess I am neutral.. The DL FT forum tends to be a lot more fun than a lot of the other forums, especially after you get used to its inner workings. Like others have said, the WN forum is pretty tame.. You know what you are getting into over at WN. You love it or you hate it. US is pretty much the same. Most of the complainers of US have left..... I suspect many came to DL. AA is ok, but just not as fun as DL. The one I am waiting for is the CO/UA merger. There are so many apologists and loyalists on both sides that this one could get really nasty. Things have just moved a little slower over there... As mentioned by another poster, there is also some sense of hierarchy to the DL forum. Kind of like a family some feel that they are older and wiser. Some are and some just like to speak to be heard, even if they just repeat the same points over and over or just refuse to ackowledge that someone else made the same point two posts earlier (when they say it, its right). There is a wealth of information here and many here have great insight. Many here have a sense of humor, unlike some of the other forums, where fun is frowned upon, or simply goes over the head of the other posters. I am happy to be a part of this family. I welcome others to join, though I am sure many here would appreciate it if one of the first things new users would do is to search.. We have all done the post without search thing, but it does get annoying after a while to have the same threads started over and over again. I think we are forgiven on post 1-10...:) You learn to deal with the flaming. Sometimes its deserved, sometimes its not. Remember there are egos at play here... If you think the DL forum is bad, try going to the OMNI/PR forum and post something anti left... You will think the flamers here are sweet and cuddly......:) |
Originally Posted by Crazyhotelguy
(Post 16445397)
That said, you have to look at the DL forum like DL looks at itself. At the DO, it was very well stated that DL is like one huge family. Well so is the DL forum on FT... Like all families we have our things that make us unique...
Delta is a pretty good airline that has done a great job of merging with Northwest and largely creating an end result that is better than the sum of the parts. That said, they've screwed up a few key areas - information technology integration is the main one amost of us would come to consensus on that needs little explanation. Perhaps more relevantly, Delta's also not particularly good at communicating program changes. Some examples that come to mind are the loss of existing year choice benefits for newly qualifying PM/DMs, the Zone 1/Premium boarding mess during the SkyPriority rollout, E fare mileage earning, the "Have One On Us" coupon glitch, the preferred seating changes that briefly broke exit row selection, and the ongoing controversy over the award calendar. In each case, Delta eventually seems to end up doing the right thing - but it takes 50 posts of FlyerTalk forum drama before the issue gets attention from the right people to address the issue. The eventual response is greatly appreciated, but the process is much messier than it needs to be and I think it tends to unnecessarily foster a bit of overall distrust from the forum regulars. That sort of thing unfortunately generates enough noise on this board to drown out discussion of the remainder of their operations (irops handling, front line customer service, domestic upgrades for elites, etc.) which by and large run very smoothly in my experience. I think as Delta irons out these issues over time, you'll hopefully see the tone of the FlyerTalk forum correspondingly become more positive. In the interim, this post is a good wakeup call for us all to tone down the rhetoric a bit. Delta isn't a total disaster, and wild rants about the company aren't helpful, productive, or frankly credible as long as you're still choosing to fly with them. They do have some lingering and systemic issues, though, and continued constructive highlighting of them on FlyerTalk is totally still fair game (AvidFlyer's well-researched thread on E fares is a gold standard for how this should work IMHO.) |
Originally Posted by BenA
(Post 16445474)
... like that one crazy uncle who won't stop with the conspiracy theories, you mean? :)
Delta is a pretty good airline that has done a great job of merging with Northwest and largely creating an end result that is better than the sum of the parts. That said, they've screwed up a few key areas - information technology integration is the main one amost of us would come to consensus on that needs little explanation. Perhaps more relevantly, Delta's also not particularly good at communicating program changes. Some examples that come to mind are the loss of existing year choice benefits for newly qualifying PM/DMs, the Zone 1/Premium boarding mess during the SkyPriority rollout, E fare mileage earning, the "Have One On Us" coupon glitch, the preferred seating changes that briefly broke exit row selection, and the ongoing controversy over the award calendar. In each case, Delta eventually seems to end up doing the right thing - but it takes 50 posts of FlyerTalk forum drama before the issue gets attention from the right people to address the issue. The eventual response is greatly appreciated, but the process is much messier than it needs to be and I think it tends to unnecessarily foster a bit of overall distrust from the forum regulars. That sort of thing unfortunately generates enough noise on this board to drown out discussion of the remainder of their operations (irops handling, front line customer service, domestic upgrades for elites, etc.) which by and large run very smoothly in my experience. I think as Delta irons out these issues over time, you'll hopefully see the tone of the FlyerTalk forum correspondingly become more positive. In the interim, this post is a good wakeup call for us all to tone down the rhetoric a bit. Delta isn't a total disaster, and wild rants about the company aren't helpful, productive, or frankly credible as long as you're still choosing to fly with them. They do have some lingering and systemic issues, though, and continued constructive highlighting of them on FlyerTalk is totally still fair game (AvidFlyer's well-researched thread on E fares is a gold standard for how this should work IMHO.) |
Originally Posted by s1c3r1a1b3b3l1e1
(Post 16445567)
You seem to have missed one of the bigger errors: changing the award flight redemption requirements without telling us. Not only did the business class within Asia award more than double, we had no notice of it, and this was never fixed. This move generated a lot of ill-will from me, and for the first time, it has me considering the move to UA/CO since I am no longer a DTW captive.
Some changes are complicated, too. Asia Golds used to get a free Sky Club membership. Now they don't, but they do get SkyTeam Elite Plus... better if you stick in Asia or always fly international itineraries, worse if you spend most of your time in the US. |
Originally Posted by BenA
(Post 16445474)
... like that one crazy uncle who won't stop with the conspiracy theories, you mean? :)
Delta is a pretty good airline that has done a great job of merging with Northwest and largely creating an end result that is better than the sum of the parts. That said, they've screwed up a few key areas - information technology integration is the main one amost of us would come to consensus on that needs little explanation. Perhaps more relevantly, Delta's also not particularly good at communicating program changes. Some examples that come to mind are the loss of existing year choice benefits for newly qualifying PM/DMs, the Zone 1/Premium boarding mess during the SkyPriority rollout, E fare mileage earning, the "Have One On Us" coupon glitch, the preferred seating changes that briefly broke exit row selection, and the ongoing controversy over the award calendar. In each case, Delta eventually seems to end up doing the right thing - but it takes 50 posts of FlyerTalk forum drama before the issue gets attention from the right people to address the issue. The eventual response is greatly appreciated, but the process is much messier than it needs to be and I think it tends to unnecessarily foster a bit of overall distrust from the forum regulars. That sort of thing unfortunately generates enough noise on this board to drown out discussion of the remainder of their operations (irops handling, front line customer service, domestic upgrades for elites, etc.) which by and large run very smoothly in my experience. I think as Delta irons out these issues over time, you'll hopefully see the tone of the FlyerTalk forum correspondingly become more positive. In the interim, this post is a good wakeup call for us all to tone down the rhetoric a bit. Delta isn't a total disaster, and wild rants about the company aren't helpful, productive, or frankly credible as long as you're still choosing to fly with them. They do have some lingering and systemic issues, though, and continued constructive highlighting of them on FlyerTalk is totally still fair game (AvidFlyer's well-researched thread on E fares is a gold standard for how this should work IMHO.) |
Originally Posted by Thomas Hudson
(Post 16445027)
Hey, we were doing just fine til your soup eating guild came along....
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I am PMNW, and I love most of the changes that DL has brought to the mix. My areas of friction on the board involve that masterful PR dept. at DL that have inflated the egos of Elites to make them think they are more valuable than they are. There is an unbelievable sense of entitlement with many on here that seem to ignore the fact that DL is a for-profit business. I am sure many think I am an a$$hole on here, but I'm a pretty happy-go-lucky guy. I am a frequent flyer purist.
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Originally Posted by fracas
(Post 16444468)
It used to be better. Once the merger was announced it was quickly understood that PMNW frequent flyers were just like PMNW FA's. Surly and arrogant.
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Originally Posted by bubbashow
(Post 16446533)
I am PMNW, and I love most of the changes that DL has brought to the mix. My areas of friction on the board involve that masterful PR dept. at DL that have inflated the egos of Elites to make them think they are more valuable than they are. There is an unbelievable sense of entitlement with many on here that seem to ignore the fact that DL is a for-profit business. I am sure many think I am an a$$hole on here, but I'm a pretty happy-go-lucky guy. I am a frequent flyer purist.
I note that you are PM, please note that I am better than you because of this lone fact.... PS Delta Rules and NW is dead!!!! hahahaahahahahaahaha:D |
And don't ever hold back!
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Originally Posted by Bikeguy
(Post 16444672)
+1.
When DL took as much away from the NW flyers, it is easy to see why the rift occurs. That's why you'll rarely see me post here. I feel a little bad of the pro DL people, having to hear the NW people complain, but I totally get why the NW people complain. The NW and DL forums were much different (both significantly nicer/ less negative) than this mixed forum is. Accurate observation, OP. |
Originally Posted by DeltaFirst
(Post 16446928)
And don't ever hold back!
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FT DL Forum
Originally Posted by brkandjfk
(Post 16443679)
I've been glad I switched from WN to DL (post RR2.0) but the switch in forums has (frankly) been more difficult.
Frankly I find the general attitude of the Delta forums difficult to understand. There seems to be an underlying feeling that posters should conform to certain "standards" (I'm not talking forum rules, I'm talking perspectives). The level of entitlement and arrogance in this forum is, well... discouraging. I continue to have trouble understanding the moderation style. It's odd that the WN forums didn't seem to have as much "insert feeling here". I'm certainly not implying they were a "luv-fest" but at least when someone posted a question or comment, the answers were generally based on the answer... Am I just missing the tone? Heck, I moderated forums for a long time (not on FT) and think I have a good understanding of being objective... I still can't help but think I'm missing something... We do have the occasional situation in which increasingly we find oursleves: people who are full of themselves and feel entitled. One expects the end of the earth from some posts if an entitled person is not placed high enough on the upgrade list. My response is usually, "if you want a seat in the front of the metal, purchase an F ticket. DL reads these comments and they know to blow off the people who feel entitled. On a DL flight to LAX a year ago I sat next to the Chief Infomrmation Officer for a major hotel chain. He said he personally read the comments about his hotels all the time on FT. He knew how to filter them. I suggest DL pays attention to us, the well reasoned posters and not the self-defined entitled hot shots. They can spot a rant from 36,000 feet. |
IPads
Originally Posted by Thomas Hudson
(Post 16446741)
We do not think we are valuable... we are... and this translates into other areas of our life... in fact, just the other day I caught quite a few dolphin and a few tuna. I used my Diamond tags as a teaser and it raises fish. As I put each fish in the box, I discussed my Diamond status with them and told them that not only was I going to east them, but I was better than them because they were only Gold and Silver....
I note that you are PM, please note that I am better than you because of this lone fact.... Very similar to the fact that I, the owner of an iPad2, cannot really talk with iPad1 owners. They are really below me, too 2010. PS Delta Rules and NW is dead!!!! hahahaahahahahaahaha:D |
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