When are upgrades processed?
#1
Original Poster
Join Date: Jul 2007
Location: Atlanta, GA
Programs: SWA A-List Preferred, Hilton Diamond, ICH Platinum
Posts: 243
When are upgrades processed?
What time are upgrades processed at the given window for each status level, i.e. 5 days for plat, 2 for gold etc? Are they all processed at midnight of the applicable day, the time of the actual flight or what?
I just made several reservations for next week and have lousy seats for all three segments. Most are later in the day and I would like to try and snag an exit row as quickly as possible when it comes available to accommodate upgrades.
Anyone here know if there is a set rule?
I just made several reservations for next week and have lousy seats for all three segments. Most are later in the day and I would like to try and snag an exit row as quickly as possible when it comes available to accommodate upgrades.
Anyone here know if there is a set rule?
#2


Join Date: Jul 2010
Location: MSN
Posts: 8,051
What time are upgrades processed at the given window for each status level, i.e. 5 days for plat, 2 for gold etc? Are they all processed at midnight of the applicable day, the time of the actual flight or what?
I just made several reservations for next week and have lousy seats for all three segments. Most are later in the day and I would like to try and snag an exit row as quickly as possible when it comes available to accommodate upgrades.
Anyone here know if there is a set rule?
I just made several reservations for next week and have lousy seats for all three segments. Most are later in the day and I would like to try and snag an exit row as quickly as possible when it comes available to accommodate upgrades.
Anyone here know if there is a set rule?
#4
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
I have watched this in process (bored one day) it does seem like the upgrades are processed in order of flight number, lowest to highest. I had 8 segments that day and that is how they were processed. Starting at 5pm EST. Took about an hour for all to be upgraded.
#5
Join Date: Dec 2009
Location: PA, AK, or FL 350
Programs: Delta Ham Sammich, SPG, Hertz #1 Gold, Chalet Suites Matterhorn
Posts: 950
If things are running according to the published schedule, DM and PM will run around 1700 ATL time on the day that is SIX days prior to the flight. GMs run FOUR days prior, FOs TWO days prior. In other words, for a flight on Friday, upgrades for DM and PM will run Saturday starting at 1700 ATL time. Note that the sweep may take a couple of hours to run.
#8
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
award tickets are processed at the 24 hour mark AFTER silvers on revenue tickets but in order of status for award tickets
#9
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 3,103
Yes, a DM on an award ticket clears before any PMs not on a Y.
Silvers do not get complimentary award ticket upgrades.
#10
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
Incorrect. Award ticket upgrades clear at the regular elite windows, after all elites on revenue tickets. DM on an award ticket trumps FO on a revenue ticket.
#11
Join Date: Mar 2010
Location: Minneapolis
Programs: Delta Plat Kool-Aid Drinker, Hyatt Diamond, SPG GM, Marriott GM, Hilton GM, and Priority Club GM
Posts: 1,184
#12
Join Date: Jun 2008
Location: FLL, MIA, PBI
Posts: 86
Well, if the last 2 posts are correct, and I believe they are, Mrs. Planereality and I got hosed today! She is pm, I am gm, we are both on award tix-- 6 seats open in first less than 24 hrs before flight and here we sit in 12 d&e on a 737
If normal medallion status applies all the upgrades should have been processed by 24 hr mark...leaving the said 6 seats
More Delta mysteries
If normal medallion status applies all the upgrades should have been processed by 24 hr mark...leaving the said 6 seats
More Delta mysteries
#13
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Well, if the last 2 posts are correct, and I believe they are, Mrs. Planereality and I got hosed today! She is pm, I am gm, we are both on award tix-- 6 seats open in first less than 24 hrs before flight and here we sit in 12 d&e on a 737
If normal medallion status applies all the upgrades should have been processed by 24 hr mark...leaving the said 6 seats
More Delta mysteries
If normal medallion status applies all the upgrades should have been processed by 24 hr mark...leaving the said 6 seats
More Delta mysteries
Sometimes there are Plats (and even Diamonds, I hear) clearing at the gate.
#14
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
6 seats open at T-24 doesn't mean anything. Delta does not release every single FC seat for upgrades in advance; they often hold some for last-minute sales and give them away at the gate if unsold. There could have been DMs and PMs that never cleared in advance either, and they were upgraded at the gate before you. Also note that if you were both in the same PNR, you would have both cleared after all GMs on revenue tickets... pretty low in the pecking order.
#15
Join Date: Jan 2011
Programs: Delta Diamond, Hilton Gold, Marriott Gold
Posts: 4
Some segements clear at time of booking. Others at the 7 day window. Other at the gate.
For my flight on Monday BDL-DET-LAX, and reverse, each segement cleared at different time, with last one clearing last night (thats 3 days prior to flight), and my DET to LAX segement has NOT yet cleared. I know for a fact that it will clear once I arrive at DET. (having flown this route many times).
Why ? I have no clue.
The same happens when I fly JFK to LAX. My upgrades as Diamond clear at the gate. I have never had the JFK to LAX flight clear ahead of time.
So I really do not belive that there are ANY fixed rules to all this.
The may claim things are suppose to happen at certain times, but they are not consitently executed that way.

