Dec 19, 2014, 1:01 pm
Last edit by: audidudi
LHR is a big place and terminals are not connected airside. Airside transfers are done by bus. Landside transfers can be made via the free Heathrow Connect train to T1/2/3. To get from T4 to T5, you can either take train and transfer at T1/2/3 or, depending on timing, use the local bus (free) from T4 to T5.
All Delta Flights depart from London Heathrow Terminal 3:
Check in for DL flights departing LHR T3 is in the same area of the terminal used by VS. This is the southside of the T3 check in area - if looking straight on at the building, go to the left. Business, DM, and PM can use the Upper Class Check in area.
Boston:
DL 58: BOS-LHR...A332.
DL 59: LHR-BOS...A332 (Arrives at Terminal E).
New York:
DL 401: JFK-LHR...A332.
DL 402: JFK-LHR...A332.
DL 403: JFK-LHR...A332.
DL1: LHR-JFK...A332.
DL2: LHR-JFK...A332.
DL3: LHR-JFK...A332.
Atlanta:
DL 30: ATL-LHR...A332.
DL 32: ATL-LHR...A333.
DL 31: LHR-ATL...A332.
DL 33: LHR-ATL...A333.
Detroit:
DL 16: DTW-LHR...A332.
DL 18: DTW-LHR...B763.
DL 17: LHR-DTW...A332.
DL 19: LHR-DTW...B763.
Minneapolis:
DL 10: MSP-LHR...B763.
DL 11: LHR-MSP...B763.
Philadelphia: No longer operates.
DL 194: PHL-LHR...75W.
DL 195: LHR-PHL...75W.
Seattle: Now operated by VS.
DL 4349: SEA-LHR...B789.
DL 4348: LHR-SEA...B789.
Some notes on seats: I have not discussed extensively, as it has been covered ad nauseam on the forum.
Comfort+ - LINK
764:
The J the configuration is 1-2-1. If traveling with a companion, the two middle seats work well, as they're next to each other. With the window seats, the seat console is between the passenger and the aisle on the odd seats, minimizing being bumped by someone in the aisle. Some people do not like the forward seats (1-3) due to galley noise while others like these seats for their privacy.
For Y seats, row 30 (exit row) has tons of space. Comfort+ are rows 15-18. Row 15 is the bulkhead C+ seat - opinions vary, but the legroom here is not as good as on the 763. Refer to the C+ FAQ for pictures.
763:
The 763s on this route are the modified a/c with lie flat J seats. The rows with C+ on the 76Ws typically used on LHR flights are 16-21.
DL Forum 763 Mod Tracking (lots of info on seats) - LINK
Beginning in spring 2018, many of Delta's B767 flights to London were switched to A330s instead, which is generally thought to be a more comfortable aircraft type, especially in business class.
Want to see London on approach to LHR?
If you want the chance to get a good look at London when landing @ LHR (assuming the weather cooperates), sit on the right side of the a/c. If winds dictate landing patterns over the city, you'll see it from this side. Pics from one of my landings.
Immigration & Baggage Collection @ LHR
The FA's will provide a landing card for those with non EU/EEA passports. If you're staying in the UK, you'll need the address (hotel, residence, etc.) for your landing card. Passport control will request the landing card and your passport.
Upon deplaning, you will head to the UK Border Agency (UKBA) checkpoint if remaining in the UK or follow the purple "flight connections" signage if you have an onward flight from any LHR terminal.
If you are connecting, refer to the Heathrow website for details on other terminals and specific flight connections.
When flying BE, the FA's hand out FastTrack passes, which often speed the process of entering the UK, the immigration queues can take a while.
**Also, be sure to have a copy of your itinerary with you as border agents sometimes ask for evidence of your planned departure from the UK.
Baggage:
After clearing passport control, pax head downstairs to collect their baggage (T3 or T4). LHR baggage is generally pretty good and the priority tags work most of the time^. There are cash machines, vending machines, and restrooms in the baggage hall.
Upon collecting baggage, pax pass through customs and then enter the arrivals hall. Booked taxi courier drivers are often waiting across from the exit doors.
Baggage storage is also available outside of security.
Lounges:
Arrivals @ LHR T3:
D1, DM, and PM can use the VS Revivals Lounge on the mezzanine level. Unlike with departures lounges, DM and PM are not allowed to bring a guest along to the Revivals Lounge (unless flying in D1/Upper Class).
Departures:
LHR T3: Delta One passengers, DMs, and PMs have access to the VS Clubhouse lounge. DMs and PMs may bring one guest who is traveling on the same flight. A 3rd party lounge (the "No. 1 Traveller" Lounge) is offered to GM traveling in economy or Premium Economy.
NOTE: Although the dl.com Sky Club Locations page states that Sky Club members get access to the SkyTeam lounge at LHR, I've had agents at the desk there tell me that my SC card does not matter and my ST Elite+ status is what gets me access unless flying in J.
FT Discussion:
Paid SC Member Denied Access to LHR Sky Team Lounge
Check in and security at LHR T4 (AF, KL, and other SkyTeam partners):
Check in for SkyPriority and J pax is at the desks used for SkyTeam pax.
As far as time for check in, Delta Check In Time Requirements. On that note, I have family (Medallions) who have checked in (with checked baggage) right at 60 minutes before the flight and made it through security and to the plane with a few minutes to spare.
FastTrack for the security checkpoint - The FT lane is to the left if looking at the main security queuing point. Pax flying in J can use FT. I have been able to use FT when flying in Y by showing my DM card. Not sure if it is the policy, but I last used it on March 2013 with no issue. Others have also reported success using the FT lane by showing their credentials.
NOTE: Increased security measures at LHR security checkpoints are creating delays - Email I received from DL LINK
If flying AF or KL from LHR, the latest check in time changes effective 1 Feb 2012: Changes to Latest Check-in Time at LHR on AF/KL
More discussion on London and the UK:
FT UK & Ireland Forum - LINK
UK Air Passenger Duty
DL paid ground transfer JFK-EWR/LGA on TATL flights - LINK
Delta and Virgin Atlantic (VS) Partnership:
dl.com: VIRGIN ATLANTIC PARTNERSHIP FAQS
FT thread: Delta Virgin Atlantic Partnership
NOTE: At LHR, DL and VS use T3 while other SkyTeam carriers use T4. These terminals are not connected air or landside.
VS Fare Classes:
VS fare classes do not align with DL fare classes. VS fare buckets:
Upper Class - J, C, D, I, Z, G (G is an award & upgrade fare class)
Premium Economy W, S, H, K, P
Economy Y, B, R, L, U, M, E, Q, X, V, N, O
Note that because Virgin Atlantic uses the same G fare class for both award tickets and upgrades, if using miles or GUCs to upgrade a Virgin Atlantic flight, it will be rebooked in G and may thus show up to Delta as ineligible for mileage earning with SkyMiles. This is incorrect, as upgraded tickets should earn miles based on the original coach ticket -- so if upgrading Virgin Atlantic flights, pay close attention to your SkyMiles earning and be ready to follow up with Delta to get the miles credited correctly.
dl.com - earning miles on VS (VS is a Tier 1 partner.): LINK
Medallion Benefits flying on VS (DM, PM, GM):
- Priority Check-In
- Priority Baggage Handling
- Priority Security
- Priority Boarding
- Baggage fee waiver for one additional piece up to 23kg (~50lbs)
- VS Clubhouse access with a same-day TATL flight on DL or VS (GMs: only at BOS/EWR/IAD/JFK/LAX/SFO, not LGW/LHR; PM have access at LGW, but not LHR unless in J; DM have access at LGW and LHR)
NOTE: VS J pax (and presumably Medallions) are now eligible for Fast Track security for connections, departures, and arrivals at LHR T3: LINK.
Clubhouse (Lounge) Access:
DL/VS J passengers get access to VS Clubhouse lounges at LGW/LHR and BOS/EWR/IAD/JFK/LAX/SFO with a same-day TATL flight on either DL or VS.
GM in W or Y have access to the BOS/EWR/IAD/JFK/LAX/SFO lounges but not LGW/LHR.
DM or PM in W or Y may use the LGW and LHR Clubhouse lounges as well as BOS/EWR/IAD/JFK/LAX/SFO, and may bring 1 guest traveling on the same flight with them.
DM/PM/GM in W or Y at LHR T3 have access to "No. 1 Traveller" lounge instead of, (for DMs in addition to), the VS Clubhouse.
LHR T3:
al330729's pics from the VS Clubhouse at LHR T3 - LINK
JFK:
As a DM flying JFK-LHR, I was able to use the VS Clubhouse at JFK. For pics, please see:
- Lounge - LINK
- Food - LINK
- Showers/Spa - LINK
VS Revivals (Arrivals) Lounge at LHR T3:
alee0729 had no issues accessing the VS Revivals Lounge following a DL arrival into T3. Shower pic - LINK
On Dec. 21, 2013, I stopped by the Revivals Lounge to get clarification on access for DL Medallion members. Per the agent, only pax flying Upper Class (Business) can currently access the lounge due to space issues; DL Medallion status does not = access. This may change once some DL flights start using T3 in Spring 2014.
Upgrading on VS-Operated Flights:
Virgin Atlantic Code Share Flight Questions
Using SM to Upgrade on VS
Access to Extra Leg Room Seats / Exit Rows on VS-operated Flights:
Possible Improvements to the DL-VS Relationship
All Delta Flights depart from London Heathrow Terminal 3:
Check in for DL flights departing LHR T3 is in the same area of the terminal used by VS. This is the southside of the T3 check in area - if looking straight on at the building, go to the left. Business, DM, and PM can use the Upper Class Check in area.
Boston:
DL 58: BOS-LHR...A332.
DL 59: LHR-BOS...A332 (Arrives at Terminal E).
New York:
DL 401: JFK-LHR...A332.
DL 402: JFK-LHR...A332.
DL 403: JFK-LHR...A332.
DL1: LHR-JFK...A332.
DL2: LHR-JFK...A332.
DL3: LHR-JFK...A332.
Atlanta:
DL 30: ATL-LHR...A332.
DL 32: ATL-LHR...A333.
DL 31: LHR-ATL...A332.
DL 33: LHR-ATL...A333.
Detroit:
DL 16: DTW-LHR...A332.
DL 18: DTW-LHR...B763.
DL 17: LHR-DTW...A332.
DL 19: LHR-DTW...B763.
Minneapolis:
DL 10: MSP-LHR...B763.
DL 11: LHR-MSP...B763.
Philadelphia: No longer operates.
DL 194: PHL-LHR...75W.
DL 195: LHR-PHL...75W.
Seattle: Now operated by VS.
DL 4349: SEA-LHR...B789.
DL 4348: LHR-SEA...B789.
Some notes on seats: I have not discussed extensively, as it has been covered ad nauseam on the forum.
Comfort+ - LINK
764:
The J the configuration is 1-2-1. If traveling with a companion, the two middle seats work well, as they're next to each other. With the window seats, the seat console is between the passenger and the aisle on the odd seats, minimizing being bumped by someone in the aisle. Some people do not like the forward seats (1-3) due to galley noise while others like these seats for their privacy.
For Y seats, row 30 (exit row) has tons of space. Comfort+ are rows 15-18. Row 15 is the bulkhead C+ seat - opinions vary, but the legroom here is not as good as on the 763. Refer to the C+ FAQ for pictures.
763:
The 763s on this route are the modified a/c with lie flat J seats. The rows with C+ on the 76Ws typically used on LHR flights are 16-21.
DL Forum 763 Mod Tracking (lots of info on seats) - LINK
Beginning in spring 2018, many of Delta's B767 flights to London were switched to A330s instead, which is generally thought to be a more comfortable aircraft type, especially in business class.
Want to see London on approach to LHR?
If you want the chance to get a good look at London when landing @ LHR (assuming the weather cooperates), sit on the right side of the a/c. If winds dictate landing patterns over the city, you'll see it from this side. Pics from one of my landings.
Immigration & Baggage Collection @ LHR
The FA's will provide a landing card for those with non EU/EEA passports. If you're staying in the UK, you'll need the address (hotel, residence, etc.) for your landing card. Passport control will request the landing card and your passport.
Upon deplaning, you will head to the UK Border Agency (UKBA) checkpoint if remaining in the UK or follow the purple "flight connections" signage if you have an onward flight from any LHR terminal.
If you are connecting, refer to the Heathrow website for details on other terminals and specific flight connections.
When flying BE, the FA's hand out FastTrack passes, which often speed the process of entering the UK, the immigration queues can take a while.
- T3: As you enter the immigration hall, the UK/EU desks are immediately to your left, keep going straight. The entry to the non-EU passport queue will be ahead on the left and FastTrack will be directly ahead. Keep an eye on the regular queue because it's often faster than FastTrack (more agents).
- T4: If looking at the UKBA desks, the FastTrack lane has been moved to the center of the passport control area and is in between the EU and non-EU passport queues. In the absence of a FastTrack card, I try to be prompt in getting to passport control...closer to the front, the better!
**Also, be sure to have a copy of your itinerary with you as border agents sometimes ask for evidence of your planned departure from the UK.
Baggage:
After clearing passport control, pax head downstairs to collect their baggage (T3 or T4). LHR baggage is generally pretty good and the priority tags work most of the time^. There are cash machines, vending machines, and restrooms in the baggage hall.
Upon collecting baggage, pax pass through customs and then enter the arrivals hall. Booked taxi courier drivers are often waiting across from the exit doors.
- T3: As you exit customs into the arrivals hall, follow the lane around - the ramp to the Underground and Heathrow Connect/Express will be on the left. Hotel bus shuttles (Hoppa bus) and the taxi rank are also to the left and outside.
- T4: Go to the left for the Heathrow Connect/Express trains and go to the right for Underground trains (The Underground (AKA the Tube) is the cheapest way into London via the Piccadilly Line; Heathrow Connect to Paddington with a few stops in between is in the middle; the Heathrow Express is the most expensive direct service to Paddington). Rental car and limousine desks are to the right. Rental car and hotel shuttle buses (Hotel Hoppa) are outside of the terminal - follow posted signs.
Baggage storage is also available outside of security.
- T3: Left Luggage is near the WH Smith in the arrivals hall.
- T4: Exit to the right and it is across from the escalators that go down to the Tube station.
Lounges:
Arrivals @ LHR T3:
D1, DM, and PM can use the VS Revivals Lounge on the mezzanine level. Unlike with departures lounges, DM and PM are not allowed to bring a guest along to the Revivals Lounge (unless flying in D1/Upper Class).
Departures:
LHR T3: Delta One passengers, DMs, and PMs have access to the VS Clubhouse lounge. DMs and PMs may bring one guest who is traveling on the same flight. A 3rd party lounge (the "No. 1 Traveller" Lounge) is offered to GM traveling in economy or Premium Economy.
NOTE: Although the dl.com Sky Club Locations page states that Sky Club members get access to the SkyTeam lounge at LHR, I've had agents at the desk there tell me that my SC card does not matter and my ST Elite+ status is what gets me access unless flying in J.
FT Discussion:
Paid SC Member Denied Access to LHR Sky Team Lounge
Check in and security at LHR T4 (AF, KL, and other SkyTeam partners):
Check in for SkyPriority and J pax is at the desks used for SkyTeam pax.
As far as time for check in, Delta Check In Time Requirements. On that note, I have family (Medallions) who have checked in (with checked baggage) right at 60 minutes before the flight and made it through security and to the plane with a few minutes to spare.
FastTrack for the security checkpoint - The FT lane is to the left if looking at the main security queuing point. Pax flying in J can use FT. I have been able to use FT when flying in Y by showing my DM card. Not sure if it is the policy, but I last used it on March 2013 with no issue. Others have also reported success using the FT lane by showing their credentials.
NOTE: Increased security measures at LHR security checkpoints are creating delays - Email I received from DL LINK
If flying AF or KL from LHR, the latest check in time changes effective 1 Feb 2012: Changes to Latest Check-in Time at LHR on AF/KL
More discussion on London and the UK:
FT UK & Ireland Forum - LINK
UK Air Passenger Duty
DL paid ground transfer JFK-EWR/LGA on TATL flights - LINK
Delta and Virgin Atlantic (VS) Partnership:
dl.com: VIRGIN ATLANTIC PARTNERSHIP FAQS
FT thread: Delta Virgin Atlantic Partnership
NOTE: At LHR, DL and VS use T3 while other SkyTeam carriers use T4. These terminals are not connected air or landside.
VS Fare Classes:
VS fare classes do not align with DL fare classes. VS fare buckets:
Upper Class - J, C, D, I, Z, G (G is an award & upgrade fare class)
Premium Economy W, S, H, K, P
Economy Y, B, R, L, U, M, E, Q, X, V, N, O
Note that because Virgin Atlantic uses the same G fare class for both award tickets and upgrades, if using miles or GUCs to upgrade a Virgin Atlantic flight, it will be rebooked in G and may thus show up to Delta as ineligible for mileage earning with SkyMiles. This is incorrect, as upgraded tickets should earn miles based on the original coach ticket -- so if upgrading Virgin Atlantic flights, pay close attention to your SkyMiles earning and be ready to follow up with Delta to get the miles credited correctly.
dl.com - earning miles on VS (VS is a Tier 1 partner.): LINK
Medallion Benefits flying on VS (DM, PM, GM):
- Priority Check-In
- Priority Baggage Handling
- Priority Security
- Priority Boarding
- Baggage fee waiver for one additional piece up to 23kg (~50lbs)
- VS Clubhouse access with a same-day TATL flight on DL or VS (GMs: only at BOS/EWR/IAD/JFK/LAX/SFO, not LGW/LHR; PM have access at LGW, but not LHR unless in J; DM have access at LGW and LHR)
NOTE: VS J pax (and presumably Medallions) are now eligible for Fast Track security for connections, departures, and arrivals at LHR T3: LINK.
Clubhouse (Lounge) Access:
DL/VS J passengers get access to VS Clubhouse lounges at LGW/LHR and BOS/EWR/IAD/JFK/LAX/SFO with a same-day TATL flight on either DL or VS.
GM in W or Y have access to the BOS/EWR/IAD/JFK/LAX/SFO lounges but not LGW/LHR.
DM or PM in W or Y may use the LGW and LHR Clubhouse lounges as well as BOS/EWR/IAD/JFK/LAX/SFO, and may bring 1 guest traveling on the same flight with them.
DM/PM/GM in W or Y at LHR T3 have access to "No. 1 Traveller" lounge instead of, (for DMs in addition to), the VS Clubhouse.
LHR T3:
al330729's pics from the VS Clubhouse at LHR T3 - LINK
JFK:
As a DM flying JFK-LHR, I was able to use the VS Clubhouse at JFK. For pics, please see:
- Lounge - LINK
- Food - LINK
- Showers/Spa - LINK
VS Revivals (Arrivals) Lounge at LHR T3:
alee0729 had no issues accessing the VS Revivals Lounge following a DL arrival into T3. Shower pic - LINK
On Dec. 21, 2013, I stopped by the Revivals Lounge to get clarification on access for DL Medallion members. Per the agent, only pax flying Upper Class (Business) can currently access the lounge due to space issues; DL Medallion status does not = access. This may change once some DL flights start using T3 in Spring 2014.
Upgrading on VS-Operated Flights:
Virgin Atlantic Code Share Flight Questions
Using SM to Upgrade on VS
Access to Extra Leg Room Seats / Exit Rows on VS-operated Flights:
Possible Improvements to the DL-VS Relationship
FAQ: Flying to London on DL
Jul 30, 2019, 7:56 am
#1682
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Here right now as PM flying C+ with my FO wife.
No issue using UC/Sky check-in. Was directed to elevator, my PM ticket opened the glass door +1 guest for wife, went to priority security, didn't realize it dumps out back in duty free (unless I missed a turn) so walked back down to the Clubhouse and no issue getting both of us in
No issue using UC/Sky check-in. Was directed to elevator, my PM ticket opened the glass door +1 guest for wife, went to priority security, didn't realize it dumps out back in duty free (unless I missed a turn) so walked back down to the Clubhouse and no issue getting both of us in
Jul 30, 2019, 8:27 pm
#1683
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Yes, Upper Class Wing security just lets you out at duty free same as the rest of T3 security (indeed it is simply the very leftmost security lane in T3). VS marketing has long implied that the UC Wing is directly connected to the Clubhouse, but that is sadly not the case.
However, I'm usually tasked with bringing a pile of Dairy Milk back home every time I go to Europe. So the swing through duty free isn't the worst thing in the world for my departure routine.
Sep 15, 2019, 12:53 pm
#1684
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Anyone have experience on a DL to EI connection?
We're in early planning stages for a trip to Ireland next year and I can snag RT Y (which should clear to C+) tickets for 31k/person if I book to/from LHR but if I try to do SNN or DUB it'll jump to 75-90k for Y.
Given cheap cost (with cash or Avios) for the connection seems like a no-brainer to go through LHR (and then if a cheap cash sale comes up I can cancel since I'm PM).
Would land on DL 3 so get in around 7am into LHR and then looks like we could either do a 950am or 245pm flight up to SNN. On the way back we're connecting into DL 19 (LHR - DTW 150pm departure) so will either take an early morning EI flight or fly in late night before and stay at LHR.
We're in early planning stages for a trip to Ireland next year and I can snag RT Y (which should clear to C+) tickets for 31k/person if I book to/from LHR but if I try to do SNN or DUB it'll jump to 75-90k for Y.
Given cheap cost (with cash or Avios) for the connection seems like a no-brainer to go through LHR (and then if a cheap cash sale comes up I can cancel since I'm PM).
Would land on DL 3 so get in around 7am into LHR and then looks like we could either do a 950am or 245pm flight up to SNN. On the way back we're connecting into DL 19 (LHR - DTW 150pm departure) so will either take an early morning EI flight or fly in late night before and stay at LHR.
Sep 15, 2019, 6:05 pm
#1685
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,043
Anyone have experience on a DL to EI connection?
We're in early planning stages for a trip to Ireland next year and I can snag RT Y (which should clear to C+) tickets for 31k/person if I book to/from LHR but if I try to do SNN or DUB it'll jump to 75-90k for Y.
Given cheap cost (with cash or Avios) for the connection seems like a no-brainer to go through LHR (and then if a cheap cash sale comes up I can cancel since I'm PM).
Would land on DL 3 so get in around 7am into LHR and then looks like we could either do a 950am or 245pm flight up to SNN. On the way back we're connecting into DL 19 (LHR - DTW 150pm departure) so will either take an early morning EI flight or fly in late night before and stay at LHR.
We're in early planning stages for a trip to Ireland next year and I can snag RT Y (which should clear to C+) tickets for 31k/person if I book to/from LHR but if I try to do SNN or DUB it'll jump to 75-90k for Y.
Given cheap cost (with cash or Avios) for the connection seems like a no-brainer to go through LHR (and then if a cheap cash sale comes up I can cancel since I'm PM).
Would land on DL 3 so get in around 7am into LHR and then looks like we could either do a 950am or 245pm flight up to SNN. On the way back we're connecting into DL 19 (LHR - DTW 150pm departure) so will either take an early morning EI flight or fly in late night before and stay at LHR.
DL will not check bags through to EI. You will need to clear immigration and customs, and checkin landside with EI. (or BA if flying to SNN, not sure why needing to goto SNN)
Sep 15, 2019, 6:42 pm
#1686
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Is there a reason not looking at DL to TLV? They fly twice daily JFK/TLV (or at least during summer it was twice)
DL will not check bags through to EI. You will need to clear immigration and customs, and checkin landside with EI. (or BA if flying to SNN, not sure why needing to goto SNN)
DL will not check bags through to EI. You will need to clear immigration and customs, and checkin landside with EI. (or BA if flying to SNN, not sure why needing to goto SNN)
Final destination is Ireland -- looking at connection to Aer Lingus/BA to get to either SNN or ORK. Can book miles in and out of LHR for 31k/person in Y vs. the 75k+ they want for in/out of SNN so just trying to determine feasibility of that. Assume we'll need to clear and re-check though would plan on not checking bags to help with that
Sep 15, 2019, 7:14 pm
#1687
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,043
Not sure why TLV is in play...
Final destination is Ireland -- looking at connection to Aer Lingus/BA to get to either SNN or ORK. Can book miles in and out of LHR for 31k/person in Y vs. the 75k+ they want for in/out of SNN so just trying to determine feasibility of that. Assume we'll need to clear and re-check though would plan on not checking bags to help with that
Final destination is Ireland -- looking at connection to Aer Lingus/BA to get to either SNN or ORK. Can book miles in and out of LHR for 31k/person in Y vs. the 75k+ they want for in/out of SNN so just trying to determine feasibility of that. Assume we'll need to clear and re-check though would plan on not checking bags to help with that
Nov 22, 2019, 7:35 am
#1688
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 491
Fast track in C+/MC
Hi everyone,
Does anyone have recent experience in requesting a fast track card flying in to London a DM/PM in main cabin or comfort plus? Is there an optimal time to do it? Do you identify yourself and your status?
Thanks!
Elliott
Does anyone have recent experience in requesting a fast track card flying in to London a DM/PM in main cabin or comfort plus? Is there an optimal time to do it? Do you identify yourself and your status?
Thanks!
Elliott
Nov 22, 2019, 7:58 am
#1689
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Regardless of if you get a fast track if you are PM or DM you will have access to the arrivals lounge.
If you are a US citizen you can use the E passport lane now at LHR but the fast track lines are always a lot shorter.
Nov 22, 2019, 8:00 am
#1690
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Have any Am Ex cardholders had any luck getting the luxury tax that you have to pay out of LHR using a GUC reimbursed against the airline credit? I have a flight in a few weeks and when they call for the payment (I don't know why they just don't charge the card when you book the reservation for the fee) I want to use my am ex if I will get the credit but use my CSR if I won't.
Nov 22, 2019, 9:53 am
#1691
Join Date: Mar 2012
Location: Minneapolis MN
Programs: DL PM
Posts: 491
Probably YMMV. When I was PM I've never been offered a fast track and a PM I know was riding in C+ on my flight to London in July and they gave him the card with the info about the arrival lounge but not fast track and when he asked for one was declined and told they were only for J passengers. The last two times I flew in C+ as a diamond I was given them. The one time I was given the little card with the arrival lounge invite and a fast track and noticed a couple people were given the lounge arrival cards and no fast track. The other time I was given nothing and just asked the FA for one and she retrieved one from J. In those instances I was flying solo so not sure how it would have been handled if I was travelling with a non-DM.
Regardless of if you get a fast track if you are PM or DM you will have access to the arrivals lounge.
If you are a US citizen you can use the E passport lane now at LHR but the fast track lines are always a lot shorter.
Regardless of if you get a fast track if you are PM or DM you will have access to the arrivals lounge.
If you are a US citizen you can use the E passport lane now at LHR but the fast track lines are always a lot shorter.
Nov 22, 2019, 10:05 am
#1692
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Probably YMMV. When I was PM I've never been offered a fast track and a PM I know was riding in C+ on my flight to London in July and they gave him the card with the info about the arrival lounge but not fast track and when he asked for one was declined and told they were only for J passengers. The last two times I flew in C+ as a diamond I was given them. The one time I was given the little card with the arrival lounge invite and a fast track and noticed a couple people were given the lounge arrival cards and no fast track. The other time I was given nothing and just asked the FA for one and she retrieved one from J. In those instances I was flying solo so not sure how it would have been handled if I was travelling with a non-DM.
Regardless of if you get a fast track if you are PM or DM you will have access to the arrivals lounge.
If you are a US citizen you can use the E passport lane now at LHR but the fast track lines are always a lot shorter.
Regardless of if you get a fast track if you are PM or DM you will have access to the arrivals lounge.
If you are a US citizen you can use the E passport lane now at LHR but the fast track lines are always a lot shorter.
Nov 22, 2019, 11:32 am
#1693
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Flew with my wife in July and they gave me a fast passad PM in Y (C+) and then gave me one for my wife when I asked (she's FO).
Last trip in September when traveling alone I did not receive one but didn't ask and just used eGates
Last trip in September when traveling alone I did not receive one but didn't ask and just used eGates
Nov 22, 2019, 12:48 pm
#1694
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I'd just ask for a fast pass if they don't offer you want. You aren't out anything if they decline the request.
Nov 22, 2019, 2:51 pm
#1695
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,043
epassport means one with a chip. Ie it has the chip icon on the front cover. Most countries have transitioned to e passports. However in some cases (emergency passport issued overseas for example) you will get a non biometric passport.