Inconsistent pricing on delta.com
Jan 9, 2011 | 4:11 am
#1
Original Poster
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Inconsistent pricing on delta.com
First time I have used delta.com, looking to fly SLC-YVR on May 8. delta.com shows connecting flights leaving at 4:45 in U and T for $253. I found that expedia has the same flights both in T for $222. So I went to kayak, and that also showed flights for $222 - this time on delta.com, both in T 
. Seems to be a consistent discrepancy.
Not being used to delta.com, I don't understand why this is happening?
. Seems to be a consistent discrepancy.Not being used to delta.com, I don't understand why this is happening?
Jan 9, 2011 | 8:10 am
#3
Original Poster
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
Jan 9, 2011 | 9:31 am
#5
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,991
What is strange, though, is when I tried the itin on Kayak as the OP stated, Kayak routed me *to the DL site*, with the lower fare on the "checkout page". This pricing was not available when searching directly on DL.
Jan 9, 2011 | 10:32 am
#6
Join Date: Nov 2007
Location: ATL
Posts: 417
First time I have used delta.com, looking to fly SLC-YVR on May 8. delta.com shows connecting flights leaving at 4:45 in U and T for $253. I found that expedia has the same flights both in T for $222. So I went to kayak, and that also showed flights for $222 - this time on delta.com, both in T . Seems to be a consistent discrepancy.
Not being used to delta.com, I don't understand why this is happening?
. Seems to be a consistent discrepancy.Not being used to delta.com, I don't understand why this is happening?
Jan 9, 2011 | 12:24 pm
#7
Join Date: May 2009
Location: Seattle, WA
Programs: Alaska Titanium, DL Diamond 1.9MM, Bonvoy Platinum, Hertz PC
Posts: 3,996
This actually happened to me two days ago - was booking an itinerary that priced on ITA and Expedia as $320ish but on Delta.com and Orbitz as $335ish. Same fare class, T, same fare basis code, TA14A0NJ, same exact routing.
I was booking right on the 14 day advance purchase boundary, so I figured it was a timezone difference or something at the time...
I took a ton of screenshots on Expedia and then proceeded to book on Delta.com (as I there was a chance I might need to use the 24 hour cancellation policy). When I clicked through the summary page to try and purchase, Delta.com siad "the price of your itinerary has changed, and is now $320. Is this OK?"
So if you encounter discrepancies in the future, you may consider clicking through one level beyond the summary page to see if the pricing engine fixes its mistake...
I was booking right on the 14 day advance purchase boundary, so I figured it was a timezone difference or something at the time...
I took a ton of screenshots on Expedia and then proceeded to book on Delta.com (as I there was a chance I might need to use the 24 hour cancellation policy). When I clicked through the summary page to try and purchase, Delta.com siad "the price of your itinerary has changed, and is now $320. Is this OK?"
So if you encounter discrepancies in the future, you may consider clicking through one level beyond the summary page to see if the pricing engine fixes its mistake...
Jan 9, 2011 | 3:18 pm
#9
Original Poster
Join Date: Jan 2006
Location: London
Programs: AA EXP 2 MM
Posts: 2,823
I took a ton of screenshots on Expedia and then proceeded to book on Delta.com (as I there was a chance I might need to use the 24 hour cancellation policy). When I clicked through the summary page to try and purchase, Delta.com siad "the price of your itinerary has changed, and is now $320. Is this OK?"
.