Frustrated with constant metal changes day of flight
#1
Original Poster
Join Date: Sep 2006
Programs: Formally TPAbound/Delta Diamond 1MM/Hilton Diamond/Marriott Silver/Priority Club Gold
Posts: 270
Frustrated with constant metal changes day of flight
Hi Fellow FT's!
There's a very annoying metal change at TPA Delta E Terminal going on.
For the past 4 months, 100% of the time the DL metal changes the day of the flight. I print my boarding passes late in the evening prior to the flight. My seat is mostly just behind the bulkhead on the aisle.
My last 6 flights out of TPA I walk to the gate, FA swipes my BP, new pop-up seat assignment prints and I'm in seat 40 or 41! I always stop & ask for a better seat & luckily my requests have worked (probably because I'm Silver).
To avoid this happening in 2011, looks like I need to wait til the a.m. of my flight to check in. This will enable me to choose (hopefully) a better seat. I could also swing by the SkyClub to double check a possible metal change & ask for a reassigned seat.
It's really frustrating. Looking for your suggestions for some sort of one-up action I can take. I'm also considering emailing DL about this annoying practice.
Would like your thoughts/suggestions.
Happy Holidays!
There's a very annoying metal change at TPA Delta E Terminal going on.
For the past 4 months, 100% of the time the DL metal changes the day of the flight. I print my boarding passes late in the evening prior to the flight. My seat is mostly just behind the bulkhead on the aisle.
My last 6 flights out of TPA I walk to the gate, FA swipes my BP, new pop-up seat assignment prints and I'm in seat 40 or 41! I always stop & ask for a better seat & luckily my requests have worked (probably because I'm Silver).
To avoid this happening in 2011, looks like I need to wait til the a.m. of my flight to check in. This will enable me to choose (hopefully) a better seat. I could also swing by the SkyClub to double check a possible metal change & ask for a reassigned seat.
It's really frustrating. Looking for your suggestions for some sort of one-up action I can take. I'm also considering emailing DL about this annoying practice.
Would like your thoughts/suggestions.
Happy Holidays!
#2
FlyerTalk Evangelist
Join Date: Oct 2009
Location: ATL Lost Luggage
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Posts: 10,309
For the past 4 months, 100% of the time the DL metal changes the day of the flight. I print my boarding passes late in the evening prior to the flight. My seat is mostly just behind the bulkhead on the aisle.
My last 6 flights out of TPA I walk to the gate, FA swipes my BP, new pop-up seat assignment prints and I'm in seat 40 or 41!
My last 6 flights out of TPA I walk to the gate, FA swipes my BP, new pop-up seat assignment prints and I'm in seat 40 or 41!
My recent experience, as a FO, is that Delta repeatedly takes my seat assignments away from me during the last 24 hours prior to departure.
#3
Original Poster
Join Date: Sep 2006
Programs: Formally TPAbound/Delta Diamond 1MM/Hilton Diamond/Marriott Silver/Priority Club Gold
Posts: 270
Yes I'm sure it's the day of flight. Delta seems to be switching (TPA) from a larger aircraft to a smaller aircraft routinely on flight day.
If you're experiencing changed seat assignments routinely as an FO, I would definitely be complaining to Delta. That's ridiculous.
If you're experiencing changed seat assignments routinely as an FO, I would definitely be complaining to Delta. That's ridiculous.
#4
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
Another strategy might be to try to discern a pattern to the changes, and pick a seat that exists on both the scheduled aircraft as well as on the likely substitute. Perhaps you've already tried this - but others have posted similar strategies when dealing with the six or seven variants of the 757-200 for example.
Or post a specific TPX-nnn route - you might well get a specific answer/recommendation based on the route(s) you're having trouble with.
Or post a specific TPX-nnn route - you might well get a specific answer/recommendation based on the route(s) you're having trouble with.
#5
Original Poster
Join Date: Sep 2006
Programs: Formally TPAbound/Delta Diamond 1MM/Hilton Diamond/Marriott Silver/Priority Club Gold
Posts: 270
All my seat selections are aisle. Hmmm...it's ALWAYS the flights to ATL. No surprise though. It's hard to fly out of TPA without going through ATL.
#6
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Join Date: Sep 2002
Location: IND
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Why? Do they not fly to hubs in DTW (6), MSP (4), MEM (2), and CVG (2)? I concede that there is hourly service to ATL but it's hardly "hard".
#7
Join Date: Dec 2006
Location: MCO
Programs: Delta 360/DM/3MM, Hilton Diamond, Marriott Ambassador
Posts: 729
I have had similar issues with them changing the type of 757 they are flying. Sometimes it changes several hours before the flight. Just had my 8:45 am Thursday flight changed. Until they align the 757's, I believe this will continue to happen...
#8
Original Poster
Join Date: Sep 2006
Programs: Formally TPAbound/Delta Diamond 1MM/Hilton Diamond/Marriott Silver/Priority Club Gold
Posts: 270
I'm not always flying to hubs. Depending on my flight departures & meetings with clients, sometimes directs aren't available.
However, I do see your point about flying through hubs. I suppose, if I think creatively, I could book flights through hubs to my final destination versus the TPA/ATL/XXX convenient flights. Longer flights through hubs would definitely give me more MQM's (which is my goal for 2011). I'll definitely make that a possibility.
However, I do see your point about flying through hubs. I suppose, if I think creatively, I could book flights through hubs to my final destination versus the TPA/ATL/XXX convenient flights. Longer flights through hubs would definitely give me more MQM's (which is my goal for 2011). I'll definitely make that a possibility.
#9
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
While you are correct about the flight options, many times DL will price connections through DTW/MSP/CVG etc. Higher than through ATL, msking it not fiscally practicsl to choose those routes from TPA or MCO.