The 2010 Second Annual Delta Air Lines FlyerTalk Event — October 21-24, 2010
#4066
Join Date: Jul 2010
Location: SAV
Programs: Atlanta's hometown airline. A bunch of hotel programs. PetSmart PetPerks.
Posts: 2,531
http://blog.delta.com/2010/10/29/an-event-to-remember/
#4067
Join Date: Jul 2006
Location: ATL
Programs: DL, AA
Posts: 6,031
I think this is the article you're looking for, though others may have links to additional information:
http://blog.delta.com/2010/10/29/an-event-to-remember/
http://blog.delta.com/2010/10/29/an-event-to-remember/
#4068
Join Date: Jul 2010
Location: SAV
Programs: Atlanta's hometown airline. A bunch of hotel programs. PetSmart PetPerks.
Posts: 2,531
Select FlyerTalk users get insider's look at Delta operation
October 25, 2010
About 150 active users of the travel blog FlyerTalk.com spent four days in Atlanta last week to visit with Delta leaders and get an insider’s view of the operation.
Richard, Sandy Gordon, v.p.-IFS Field Operations; Bob Kupbens, v.p.-e-Commerce; Tim Mapes, s.v.p.-Marketing; Neil Stronach, s.v.p.-Operations Control; Jeff Robertson, v.p.-SkyMiles; and Jeremy Schneider, director-Information Technology, spoke to the bloggers.
As part of their self-funded trip to Atlanta, the bloggers also were able to sign up for various events including tours of the Delta Heritage Museum, the Operations Control Center and Delta TechOps.
They also had the opportunity to spend some time in the simulators, received road warrior training, and even worked with Airport Customer Service as part of a “Walk a Mile” program in which they shadowed gate agents at the Atlanta airport on Saturday and Sunday morning and participated in simpler tasks such as taking boarding passes and making gate announcements.
“Thanks @Delta for an amazing wknd behind the scenes,” said a Daily Travel Tips post on Twitter Monday. “New appreciation for gate agents, FAs, pilots, and ALL of the DL family.”
#4069
FlyerTalk Evangelist
Join Date: Aug 2004
Location: The best state in the USA - Florida!
Programs: Marriott Titanium/LT Plat, AS MVP75K, AA PlatPro, UA Premier, Disney AP
Posts: 14,497
#4070
Join Date: Aug 2007
Location: Atlanta
Programs: DL:PM - Reserve, 2MM, FC, RW; HH: SILVER MR: SILVER
Posts: 1,225
Sorry the delay in the reply, I am WAY behind on my e-mail!!
I do not have an actual copy of the Above the Wing article, but I will be meeting with the ACS team later in January so I will see if I can get a copy of it and post it here. I do have a copy of the DeltaNet Article that was published after the second AJC article. If there is interest in seeing that article, I will ask if I can publish it here, as it is a Delta Internal publication that I wouldn't publish here without their permission.
As far as another "Walk a mile" event, I am actually planning to have another one when we have the Delta Employee/FlyerTalk Thank You Luncheon. I am just waiting for a confirmation of the date from Delta for that Luncheon. The Thank You Luncheon is for all of the Delta Employees and FlyerTalk Volunteers that participated in making the event a huge success!
If there is a broad interest in having another "Walk a Mile" event for other FT members, we can certainly ask about that at some point in the future.
Hope that helps!
Question: Do many Delta employees collect old DL pins and buttons?
At the Do, I bought two "blind packages" -- one of pins and the other of buttons.
I really have no use for them but hate to throw them away. Do you think that the FAs on my next TLV-ATL flight would enjoy having them?
At the Do, I bought two "blind packages" -- one of pins and the other of buttons.
I really have no use for them but hate to throw them away. Do you think that the FAs on my next TLV-ATL flight would enjoy having them?
#4071
FlyerTalk Evangelist
Join Date: Aug 2004
Location: The best state in the USA - Florida!
Programs: Marriott Titanium/LT Plat, AS MVP75K, AA PlatPro, UA Premier, Disney AP
Posts: 14,497
For those RWT vets, here is a video of a recent evacuation of a Delta 757 in COS (there's a thread somewhere here on FT). Listen closely and you can hear several of the things that we heard during these sessions: http://www.youtube.com/watch?v=ZlJZ-...layer_embedded
#4072
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Lifetime Plat
Posts: 3,117
I've seen my GA 4 times since the event - she tells me that all of the agents in ATL would love it if we were to do this again.
#4073
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,935
Yes, as did quite a few other things I now have. In fact, between what I bought in the Museum store, was given by Delta at the Do, and the shirts I purchased from you guys, I now have my own fairly well stocked Delta Museum.
#4074
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
On 28 & 29 Dec I saw two of the GAs I worked with during "Walk a Mile", with one asking "where was my tie?".
#4075
Join Date: Dec 2004
Location: DFW
Programs: DL DM (where is my Diamond Tiara?)
Posts: 1,006
Ever since Walk a Mile when I connect through ATL I always take a quick run to B south to look up "my" redcoat. She is a doll!
#4076
Join Date: Jun 2010
Location: MCI, or a Delta Jet
Programs: Delta DM!
Posts: 513
I just visited my GA two weeks ago with some sugar free chocolate because she is diabetic.. She told me to hop behind the counter and help her any time I definitely want to do another Walk a Mile!!!
#4077
FlyerTalk Evangelist
Join Date: Jun 1999
Location: MIA
Programs: Retired :)
Posts: 10,940
Luckily I haven't seen my Walk-a-mile agent again since she works in the C concourse with the RJs!
#4078
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
Weird how in just a few hours, so many of us became like family with our GA's. That is probably worthy of a story by itself.
#4079
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,119
My last 2 connections were either short or a terrible misconnect with need for a Skyclub complete re-route ... no chance yet for me, but most of my travel is not going through ATL.
#4080
FlyerTalk Evangelist
Join Date: Aug 2004
Location: The best state in the USA - Florida!
Programs: Marriott Titanium/LT Plat, AS MVP75K, AA PlatPro, UA Premier, Disney AP
Posts: 14,497
It doesn't help that most of my connections are in the evening hours through Atlanta and my agent has the seniority to keep the morning shift that he likes.