The 2010 Second Annual Delta Air Lines FlyerTalk Event — October 21-24, 2010
#2251
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
This one has been up for a while: http://www.facebook.com/#!/event.php...760830&index=1
#2252
In Memoriam, FlyerTalk Evangelist
Join Date: Nov 2002
Location: Southern California
Programs: DL: 3.8 MM, Marriott: Lifetime Titanium
Posts: 24,575
#2254
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
Good morning. I spent some time yesterday afternoon at the ATL airport with the Performance Leader that is coordinating the Walk a Mile with Atlanta ACS. We reviewed the logistics of the day, toured the Delta Employee Facilities on Concourse T and discussed who from Delta would be participating. This single venue will involve a large number Delta employees on both days, including 50+ Delta PSA employees, as well as a variety of both Management and Airport Operations personnel. The word has gotten out amount the ACS employees and they are very excited and eager to participate. We will be hearing about the "Service from the Heart" program currently underway in ATL. I was told that are really looking forward to hearing about the Customer Service experience from our point of view, and the Atlanta Worldport Management team will also participate in a debriefing session at the end of the morning to answer questions as well as hear our feedback.
The Delta team is holding a “drawing” to incorporate more than 30 of the Delta ACS employees in both the Friday and Saturday evening dinners, so they can get a chance to extend the interaction with the FlyerTalk members. This type of event has never been done with customers before, so those of you participating will be making history in what I can tell you will be a very unique and interesting learning experience for both Delta and FlyerTalk members.
Canarsie and I, along with atlrunner and WesNSpace will be doing this for an entire day in the next two weeks, and we will share the experience with everyone first hand (maybe some pictures too). No, I am not disclosing the date… but be on the lookout for one of us working your flight in ATL.
Couple of important items to note for this event:
I won’t share all of the details of the type of activities that you will be doing for the day, but you WILL be actively engaged in many aspects the boarding process and gate operations from the beginning of a flight check-in until you close the flight out and it leaves the gate. Get those PA voices ready, get those positive attitude and smiles ready - be looking passengers carrying more than two carry-on items or oversized bags. You will get a chance to manage those “gate lice” and the SkyPriority Boarding process. Stand in front of a mirror and practice saying: I am sorry there are no more window seats available, but I do have a middle seat with restricted recline in front of the Lav available; we are ONLY boarding Zone 1 at this time; If your upgrades clears it will show on the overhead GIDS; This flight is oversold and we are looking for volunteers…; Due to weather in New York, this flight is being delayed…; Why of course, I see you are a Diamond Medallion and we appreciate your business, thank you for flying Delta.
The Delta team is holding a “drawing” to incorporate more than 30 of the Delta ACS employees in both the Friday and Saturday evening dinners, so they can get a chance to extend the interaction with the FlyerTalk members. This type of event has never been done with customers before, so those of you participating will be making history in what I can tell you will be a very unique and interesting learning experience for both Delta and FlyerTalk members.
Canarsie and I, along with atlrunner and WesNSpace will be doing this for an entire day in the next two weeks, and we will share the experience with everyone first hand (maybe some pictures too). No, I am not disclosing the date… but be on the lookout for one of us working your flight in ATL.
Couple of important items to note for this event:
- We will be adding a Driver’s License/Passport # field to your registration as we will need to provide this information on the manifest two weeks prior to the event.
- Dress code is a white shirt with dark pants and dark shoes (no open toe shoes please). We will be working on making a white oxford shirt with the Delta and FlyerTalk logo embroidered on it for those who want to order one.
I won’t share all of the details of the type of activities that you will be doing for the day, but you WILL be actively engaged in many aspects the boarding process and gate operations from the beginning of a flight check-in until you close the flight out and it leaves the gate. Get those PA voices ready, get those positive attitude and smiles ready - be looking passengers carrying more than two carry-on items or oversized bags. You will get a chance to manage those “gate lice” and the SkyPriority Boarding process. Stand in front of a mirror and practice saying: I am sorry there are no more window seats available, but I do have a middle seat with restricted recline in front of the Lav available; we are ONLY boarding Zone 1 at this time; If your upgrades clears it will show on the overhead GIDS; This flight is oversold and we are looking for volunteers…; Due to weather in New York, this flight is being delayed…; Why of course, I see you are a Diamond Medallion and we appreciate your business, thank you for flying Delta.
Not right now, I'll do it in the AM. Time to go to bed . . . it has been a long day (and I am back at the scene of the crime, er, I mean injury).
#2255
Join Date: Nov 2006
Programs: Delta, HHonors Diamond
Posts: 625
This one has been up for a while: http://www.facebook.com/#!/event.php...760830&index=1
I'm working out photostreams from the major photo sharing websites tomorrow morning and will post that information as well.
#2256
Join Date: Nov 2005
Location: NY by birth, BNA by choice - soon YXE, the SKY by virtue.
Posts: 2,420
Waitlist is closed, yes?
#2257
Moderator: Hilton Honors forums
Original Poster
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
#2258
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,928
I suspect that the moment Canarsie reads this post, I will be removed from the list of attendees and one of those on the waitlist will be moved up:
That sentence requires use of the subjunctive tense: "Even if the waitlist were open..."
That sentence requires use of the subjunctive tense: "Even if the waitlist were open..."
#2259
Join Date: Aug 2007
Location: Atlanta
Programs: DL:PM - Reserve, 2MM, FC, RW; HH: SILVER MR: SILVER
Posts: 1,225
The "official uniform" for a Delta PSA are Navy Blue with a White Shirt that has grey trim and Platinum (Grey) ties. When sweaters are worn they are Navy Blue and many of the agents also wear Blazers which are also Navy Blue.
You can mix/match any of the above items, just keep the dark pants (preferably Navy) and dark shoes with a White Dress shirt. (Ties are optional).
We are attempting to make all of you "blend" in with the Agents, and the Delta team likes the custom Shirt concept with the Delta and FlyerTalk logos.
I am working on shirts with the vendor now. I don't have a final price quote yet, but it looks like the shirts will be in the $20-22 range per shirt which is very reasonable for a Oxford button-down dress shirt. Once I get the final price, I will let everyone know and we will add the option to order them via the registration system online. Yes, there will be a women's version of the shirt available also, and if you want to order a second shirt in another color, we have a logo for a dark shirt too. (Black, Navy, etc.) Of course, this shirt is optional and you are free to wear whatever white shirt you would like.
Here are the shirts:
Men's shirt - Harriton Men's Long Sleeve Twill
Women's shirt - Harriton Women's Oxford
Here is a sample of what the white shirt with the logo will look like:
Last edited by atldlff; Sep 12, 2010 at 2:22 pm
#2260
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
I now have an answer for you:
The "official uniform" for a Delta PSA are Navy Blue with a White Shirt that has grey trim and Platinum (Grey) ties. When sweaters are worn they are Navy Blue and many of the agents also wear Blazers which are also Navy Blue.
You can mix/match any of the above items, just keep the dark pants (preferably Navy) and dark shoes with a White Dress shirt. (Ties are optional).
We are attempting to make all of you "blend" in with the Agents, and the Delta team likes the custom Shirt concept with the Delta and FlyerTalk logos.
I am working on shirts with the vendor now. I don't have a final price quote yet, but it looks like the shirts will be in the $20-22 range per shirt which is very reasonable for a Oxford button-down dress shirt. Once I get the final price, I will let everyone know and we will add the option to order them via the registration system online. Yes, there will be a women's version of the shirt available also, and if you want to order a second shirt in another color, we have a logo for a dark shirt too. (Black, Navy, etc.) Of course, this shirt is optional and you are free to wear whatever white shirt you would like.
Here are the shirts:
Men's shirt - Harriton Men's Long Sleeve Twill
Women's shirt - Harriton Women's Oxford
Here is a sample of what the white shirt with the logo will look like:
The "official uniform" for a Delta PSA are Navy Blue with a White Shirt that has grey trim and Platinum (Grey) ties. When sweaters are worn they are Navy Blue and many of the agents also wear Blazers which are also Navy Blue.
You can mix/match any of the above items, just keep the dark pants (preferably Navy) and dark shoes with a White Dress shirt. (Ties are optional).
We are attempting to make all of you "blend" in with the Agents, and the Delta team likes the custom Shirt concept with the Delta and FlyerTalk logos.
I am working on shirts with the vendor now. I don't have a final price quote yet, but it looks like the shirts will be in the $20-22 range per shirt which is very reasonable for a Oxford button-down dress shirt. Once I get the final price, I will let everyone know and we will add the option to order them via the registration system online. Yes, there will be a women's version of the shirt available also, and if you want to order a second shirt in another color, we have a logo for a dark shirt too. (Black, Navy, etc.) Of course, this shirt is optional and you are free to wear whatever white shirt you would like.
Here are the shirts:
Men's shirt - Harriton Men's Long Sleeve Twill
Women's shirt - Harriton Women's Oxford
Here is a sample of what the white shirt with the logo will look like:
I would pay more for a nicer shirt in 100% cotton.
for instance this one: http://www.leadapparel.com/servlet/t...Apparel/Detail
#2261
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935
#2262
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
#2263
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,928
#2264
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
And here's a pima cotton one for the guys:
http://www.leadapparel.com/servlet/t...Apparel/Detail
The cost is $27 too. Of course there is a fee for the logos, etc...
Breathing is important. I'm just sayin'.....
http://www.leadapparel.com/servlet/t...Apparel/Detail
The cost is $27 too. Of course there is a fee for the logos, etc...
Breathing is important. I'm just sayin'.....
#2265
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Under an ORD approach path
Programs: DL PM, MM. Coffee isn't a drug, it's a vitamin.
Posts: 12,935