Are Travel Agents of Any Value?
#31
FlyerTalk Evangelist
Join Date: Mar 2005
Location: 60137
Posts: 10,498
#32
Join Date: Apr 2005
Location: SoCal
Posts: 622
#33
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
We have cruised a lot.
I check at least two websites ( discounters, sign up for specials etc)
When I see a buy, I compare with cruise line direct, check what "official" discounts I am entitled to ....then send the sale details from mass marketer to my TA and ask if he can beat it. He has failed me once out of 12 times I have contacted him !
I check at least two websites ( discounters, sign up for specials etc)
When I see a buy, I compare with cruise line direct, check what "official" discounts I am entitled to ....then send the sale details from mass marketer to my TA and ask if he can beat it. He has failed me once out of 12 times I have contacted him !
#34
Join Date: Dec 2002
Location: Los Angeles, CA
Programs: HH Diamond
Posts: 347
Does Costco count as a TA?
I'm leaning toward using Costco as the TA for my July 2015 cruise from Barcelona to Athens. The prices on the Princess and Costco travel websites are identical, and Costco will give me some kind of onboard credit. They're also pretty good with customer service, so I imagine if I have a problem, they'll stand behind what they're selling me.
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
#35
Join Date: Sep 2011
Location: SFO/SMF
Programs: Holder of six "persona non-grata" awards
Posts: 1,914
I'm leaning toward using Costco as the TA for my July 2015 cruise from Barcelona to Athens. The prices on the Princess and Costco travel websites are identical, and Costco will give me some kind of onboard credit. They're also pretty good with customer service, so I imagine if I have a problem, they'll stand behind what they're selling me.
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
#37
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,543
I haven't booked a cruise anywhere, and I like Costco, but I'd certainly check out some recommended cruise TAs. I've heard that they often have quite the amount of extras they can give you.
I hope to book my first cruise next year some time, and will certainly check out Costco, but will certainly consider competent TAs.
I'd certainly think that if you want to book the cruise only, a reasonable TA would have no problem with it.
I hope to book my first cruise next year some time, and will certainly check out Costco, but will certainly consider competent TAs.
I'd certainly think that if you want to book the cruise only, a reasonable TA would have no problem with it.
#38
Join Date: Mar 2004
Posts: 190
TA benefits
http://www.huffingtonpost.com/thrill...b_5591994.html
The article forgot that a travel agent does not cost!
The article forgot that a travel agent does not cost!
#39
Join Date: May 2014
Location: Toronto
Posts: 203
Many cruises always TA
I have been on at least 20 cruise over the years and my agent always keeps on top of the deals and sometimes gets reductions as the departure approaches.
We had a terrible experience about 15 years ago when our luggage was stolen and while on ship she was able to work with airline, cruise line to try to track things down and get money from both to purchase clothing and such.
We have travelled all over the world on ships and she is always an email/phone call away.
This year after booking a cruise for the coming year she noticed the line introduce a deal inside for outside. As we were already booked she went to bat for us with the company and got the deal.
Also we use our points many times for flights and hotels she has no problem with us booking that on our own as we have done for this new cruise.
We had a terrible experience about 15 years ago when our luggage was stolen and while on ship she was able to work with airline, cruise line to try to track things down and get money from both to purchase clothing and such.
We have travelled all over the world on ships and she is always an email/phone call away.
This year after booking a cruise for the coming year she noticed the line introduce a deal inside for outside. As we were already booked she went to bat for us with the company and got the deal.
Also we use our points many times for flights and hotels she has no problem with us booking that on our own as we have done for this new cruise.
#40
Suspended
Join Date: Aug 2014
Location: Covington
Programs: none
Posts: 10
I like to use a TA only because I like to give money to a local business as opposed to dealing with the giant companies myself...it's all about supporting the local people and keeping them employed
#41
Join Date: Jul 2000
Location: Melbourne, FL
Programs: AA EXP 3MM, Marriott Platinum
Posts: 263
As a 50+ cruiser, I offer the following recommendation. Book with the cruise line after you get your best deal.
Then you find a travel agent that will give you the most benefits, such a on board credits, wine, tips, etc. From the cruise line web site, you can download a form that will allow you to transfer the booking to your selected agent. Fill it out and FAX or mail to the cruise line.
Voila, you have the best of both worlds -- lowest cruise price and all the benefits of an agent.
Then you find a travel agent that will give you the most benefits, such a on board credits, wine, tips, etc. From the cruise line web site, you can download a form that will allow you to transfer the booking to your selected agent. Fill it out and FAX or mail to the cruise line.
Voila, you have the best of both worlds -- lowest cruise price and all the benefits of an agent.
#42
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
has anyone ever done a deal with an agent where agent passed on commission in form of discount of onboard credit etc?
im not really talking about the usual 10% commission. im talking about the cruise deals where cruiselines offer 20-25% or more commission as a special sales promotion. cant recall the highest ive seen, but they can be very high.
rogodwin, indeed, probably called "taking over reservation" or something similar, thats what its called for hotel reservations.
im not really talking about the usual 10% commission. im talking about the cruise deals where cruiselines offer 20-25% or more commission as a special sales promotion. cant recall the highest ive seen, but they can be very high.
rogodwin, indeed, probably called "taking over reservation" or something similar, thats what its called for hotel reservations.
#43
Join Date: May 2014
Location: Toronto
Posts: 203
TA
has anyone ever done a deal with an agent where agent passed on commission in form of discount of onboard credit etc?
im not really talking about the usual 10% commission. im talking about the cruise deals where cruiselines offer 20-25% or more commission as a special sales promotion. cant recall the highest ive seen, but they can be very high.
rogodwin, indeed, probably called "taking over reservation" or something similar, thats what its called for hotel reservations.
im not really talking about the usual 10% commission. im talking about the cruise deals where cruiselines offer 20-25% or more commission as a special sales promotion. cant recall the highest ive seen, but they can be very high.
rogodwin, indeed, probably called "taking over reservation" or something similar, thats what its called for hotel reservations.
#44
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
#45
Join Date: Jan 2010
Programs: HHonors Diamond, Delta Plat, National Executive
Posts: 165
I'm leaning toward using Costco as the TA for my July 2015 cruise from Barcelona to Athens. The prices on the Princess and Costco travel websites are identical, and Costco will give me some kind of onboard credit. They're also pretty good with customer service, so I imagine if I have a problem, they'll stand behind what they're selling me.
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
I'm reluctant to use a "real" travel agent because I expect to use hotel points on my hotels in Barcelona and Athens, and would like to use airline miles for at least one of the four tickets I'll need into Barcelona and out of Athens. I think I sound like a cheapskate, nightmare client, but going through Costco means no fuss.
Am I making a mistake? Would it be worthwhile for a "real" travel agent to work with me?
Other than the change fee, I can't find any other negatives with using Costco. Can anyone think of any other reasons not to use Costco?