booking a cruise
#1
Original Poster


Join Date: Dec 2010
Posts: 1,530
booking a cruise
We (2adults+small child) would like to go on cruise this December from Tampa (since we live there). We never been on cruise before. I've noticed that most cruise websites (co-branded like USairwayscruises, skymilescruises and united, also cheaptickets) give the same price. The difference is only which miles you'll get (US airways, DL or UA). Since all of you have experience with cruises, is it a really good deal (or practice) to purchase a cruise from airline websites? The reason I'm asking is that I just found out about cruisecompete.com and travel agents give lower prices for the same cruises than airline sites. Are there any 'hidden details/tricks' in the TA's quotes? Is it preferable to book a cruise via travel agent?
#2

Join Date: May 2008
Location: NY
Programs: AA Gold; SPG: Gold:
Posts: 473
We (2adults+small child) would like to go on cruise this December from Tampa (since we live there). We never been on cruise before. I've noticed that most cruise websites (co-branded like USairwayscruises, skymilescruises and united, also cheaptickets) give the same price. The difference is only which miles you'll get (US airways, DL or UA). Since all of you have experience with cruises, is it a really good deal (or practice) to purchase a cruise from airline websites? The reason I'm asking is that I just found out about cruisecompete.com and travel agents give lower prices for the same cruises than airline sites. Are there any 'hidden details/tricks' in the TA's quotes? Is it preferable to book a cruise via travel agent?
#3
Join Date: Aug 2001
Location: Phila, PA
Posts: 891
How convenient to be able to depart from Tampa. It's so convenient and easy to navigate. We have sailed with the Carnival Legend from there to the Western Caribbean and enjoyed it very much.
Yes, you should use an online travel agent.
Yes, you should use an online travel agent.
#4




Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,455
Check out cruise compete and then look at the cruise line's website. This close to the cruise date there might not be any difference since it will be at or past the full pay date.
If you want to go Carnival let me know and I will give you the name and contact of the person I use to book our Carnival cruises. she works directly for Carnival and always gives us a good deal/room.
If you want to go Carnival let me know and I will give you the name and contact of the person I use to book our Carnival cruises. she works directly for Carnival and always gives us a good deal/room.
#5

Join Date: Dec 2010
Location: LGA/JFK
Programs: DL Silver (aka, Delta AmEx PLUS), Starbucks Gold :)
Posts: 463
Last time I checked DL's vacation website, they charged a premium for their services and offered nothing more. I usually book on online TA that would throw something in for your business. For example, on board credit, free gratuity, free transfers, bottle of champagne, etc.
#6
A FlyerTalk Posting Legend


Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,084
I'll recommend for your first time taking a little more time and finding a real live human travel agent for that personal contact and expertise to answer your questions and help steer you in the right direction with something that works rather than just something that's cheap. There is a different between price & value.
Happy sails & sales.
#7




Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS Titanium, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,587
I'll recommend for your first time taking a little more time and finding a real live human travel agent for that personal contact and expertise to answer your questions and help steer you in the right direction with something that works rather than just something that's cheap.
It's the only aspect of our travel experiences for which we utilize a travel agent and we'll continue to do so happily.
#8
Join Date: Aug 2011
Posts: 40
I have to agree with tcook: find a real live TA who gives good service and rely on them for awhile. Once you get hooked on cruising (and you will, having a nice variety with no airfare), you can study up to become more knowledgeable and then use the discount from an online TA who offers discounts. (Note that many do not offer discounts.)
#10




Join Date: Jul 2001
Location: Back to Florida...... bye London
Programs: Hilton, AA,, Delta
Posts: 5,455
Depending on the TA and when you book the cruise, the TA may have already returned their batch of cabins to to cruise line control. So it might not be any better booking with a TA unless you have an established relationship with them.
I booked a cruise through an on-line TA thinking it was a good deal. It was inside the final payment so I made full payment at booking. They gave me a ship board credit. The next day the cruise lines own site had the cruise cheaper than I paid including the on board credit. The TA said they could not do anything about the price difference but that I would be given a cabin upgrade, which I considered a worse cabin that I had, it was just on a higher level. So no real advantage using a TA in my case. And the customer service sucked.
MY PVP always gets me the best cabin for a great price. I have no hassle getting price drops or on-baord credits since I can do them myself and not wait for a TA to get around to it. If I have any problems I can deal directly with the cruise line.
I have learned to check the cruise lines own website and compare it to the Ta's quote. It may not be a good deal if you do not know the TA and the prices are close.
I booked a cruise through an on-line TA thinking it was a good deal. It was inside the final payment so I made full payment at booking. They gave me a ship board credit. The next day the cruise lines own site had the cruise cheaper than I paid including the on board credit. The TA said they could not do anything about the price difference but that I would be given a cabin upgrade, which I considered a worse cabin that I had, it was just on a higher level. So no real advantage using a TA in my case. And the customer service sucked.
MY PVP always gets me the best cabin for a great price. I have no hassle getting price drops or on-baord credits since I can do them myself and not wait for a TA to get around to it. If I have any problems I can deal directly with the cruise line.
I have learned to check the cruise lines own website and compare it to the Ta's quote. It may not be a good deal if you do not know the TA and the prices are close.
#11
A FlyerTalk Posting Legend


Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,084
I booked a cruise through an on-line TA thinking it was a good deal. It was inside the final payment so I made full payment at booking. They gave me a ship board credit. The next day the cruise lines own site had the cruise cheaper than I paid including the on board credit. The TA said they could not do anything about the price difference but that I would be given a cabin upgrade, which I considered a worse cabin that I had, it was just on a higher level. So no real advantage using a TA in my case. And the customer service sucked.
MY PVP always gets me the best cabin for a great price. I have no hassle getting price drops or on-baord credits since I can do them myself and not wait for a TA to get around to it. If I have any problems I can deal directly with the cruise line.
MY PVP always gets me the best cabin for a great price. I have no hassle getting price drops or on-baord credits since I can do them myself and not wait for a TA to get around to it. If I have any problems I can deal directly with the cruise line.
Also not every cruise line will downgrade your pricing post final payment. I know Holland America specifically won't do it and at most on a one-off basis may yield and offer a cabin upgrade if available.
#12
Join Date: Aug 2011
Posts: 40
I booked a cruise through an on-line TA thinking it was a good deal. It was inside the final payment so I made full payment at booking. They gave me a ship board credit. The next day the cruise lines own site had the cruise cheaper than I paid including the on board credit. The TA said they could not do anything about the price difference but that I would be given a cabin upgrade, which I considered a worse cabin that I had, it was just on a higher level. So no real advantage using a TA in my case. And the customer service sucked.
As far as that goes, you can always refuse the "upgrade". Of course, since the OTA was giving poor service they may have done it without asking.
I do agree that it's easier to deal directly with the line, but on my upcoming cruise I'm getting a $163 discount from the OTA. That's a 5.5% discount off the full price, or roughly 7% off the comissionable fare (as I understand the breakdown.)
Difficult to pass that up just for the possibility of a little inconvienence, but that's my 2 cents, of course.
But let's take a step back: what cruise line(s) are you talking about? You experience seems to be so far off the way Carnival operates (and RCCL and Princess, etc, AFAIK) that I'm wondering if you're cruising one of the smaller lines or one of the European lines?
#13
Original Poster


Join Date: Dec 2010
Posts: 1,530
Thanks for replies.
We have decided to sail on Norwegian Star from Tampa on 7 day cruise. I used cruisecompete.com service to get a quote, one of the TA quoted SJ stateroom for $2536 and can give $150 OBC. Regular sites (like usariwayscruises) price the same room for $2726 and give $100 OBC. But I see that on usairwayscruises.com you can choose GTY stateroom where you might be upgraded to the highest stateroom category, while quote from cruisecompete.com is for specific stateroom only. So, the question here is will cruise line give highest stateroom as an upgrade if choosing GTY stateroom?
Another question is - is SF category better than SJ? SJ seems to have much more space, but comes without balcony. This will be our first cruise and I want to be it perfect.
We have decided to sail on Norwegian Star from Tampa on 7 day cruise. I used cruisecompete.com service to get a quote, one of the TA quoted SJ stateroom for $2536 and can give $150 OBC. Regular sites (like usariwayscruises) price the same room for $2726 and give $100 OBC. But I see that on usairwayscruises.com you can choose GTY stateroom where you might be upgraded to the highest stateroom category, while quote from cruisecompete.com is for specific stateroom only. So, the question here is will cruise line give highest stateroom as an upgrade if choosing GTY stateroom?
Another question is - is SF category better than SJ? SJ seems to have much more space, but comes without balcony. This will be our first cruise and I want to be it perfect.
#14
A FlyerTalk Posting Legend


Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 57,084
You could of course pay the extra amount and take the cabin guarantee option and still wind up with the SJ category so upgrades aren't given on every booking all the time, especially if by "December" you mean over the Xmas & New Year's holiday season when occupancy on the Star is likely to be high.
Happy sails!
#15
Original Poster


Join Date: Dec 2010
Posts: 1,530
Thank you for reply, tcook052.
We choose December 11-18 cruise, so plenty suites are for sale now. But we have decided to book specific stateroom. The only question that left is - which one SJ on 12 deck or SF (aft position) on deck 8. To have a balcony is very tempting, but overall SF is about 305 sq. ft (SJ is 495 sq. ft) and also my wife is a bit afraid to have balcony since we sail with our very active 3 year old daughter. Decisions, decisions....
We choose December 11-18 cruise, so plenty suites are for sale now. But we have decided to book specific stateroom. The only question that left is - which one SJ on 12 deck or SF (aft position) on deck 8. To have a balcony is very tempting, but overall SF is about 305 sq. ft (SJ is 495 sq. ft) and also my wife is a bit afraid to have balcony since we sail with our very active 3 year old daughter. Decisions, decisions....

