How good is the Travelocity credit card? [Originally Mastercard, now Amex]
Mar 30, 2012, 1:15 pm
#811
Join Date: Feb 2010
Location: Disney World
Programs: Fairmont Lifetime Platinum, Hyatt Globalist, AA Lifetime Gold
Posts: 321
My continuing saga with getting credit for points redemption for airline tickets.... I finally see a point redemption and credit on my account. Except I redeemed 60,000 points for $1200. and they only credited 20K points for $400.
They are insisting that I only redeemed 20K points on the tickets. I think I did the full amount(why wouldn't I.. I had the points) but I can't be 100% positive. Maybe I had a senior moment.
My question.... when you book car rental... it redeems the points and gives you credit but you actually pay at the desk. Has anyone booked a car rental, received the credit and then cancelled the car rental. Is there a check back to your account and a reversal of the points/credit?
I need to get those points redeemed/credit for this trip if it kills me!
TIA for all your help. I don't post often(actually not at all).. but I found out about this card from this thread way back when it was started and most of time it's a great card!
They are insisting that I only redeemed 20K points on the tickets. I think I did the full amount(why wouldn't I.. I had the points) but I can't be 100% positive. Maybe I had a senior moment.
My question.... when you book car rental... it redeems the points and gives you credit but you actually pay at the desk. Has anyone booked a car rental, received the credit and then cancelled the car rental. Is there a check back to your account and a reversal of the points/credit?
I need to get those points redeemed/credit for this trip if it kills me!
TIA for all your help. I don't post often(actually not at all).. but I found out about this card from this thread way back when it was started and most of time it's a great card!
Mar 30, 2012, 5:23 pm
#812
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
My continuing saga with getting credit for points redemption for airline tickets.... I finally see a point redemption and credit on my account. Except I redeemed 60,000 points for $1200. and they only credited 20K points for $400.
They are insisting that I only redeemed 20K points on the tickets. I think I did the full amount(why wouldn't I.. I had the points) but I can't be 100% positive. Maybe I had a senior moment.
My question.... when you book car rental... it redeems the points and gives you credit but you actually pay at the desk. Has anyone booked a car rental, received the credit and then cancelled the car rental. Is there a check back to your account and a reversal of the points/credit?
I need to get those points redeemed/credit for this trip if it kills me!
TIA for all your help. I don't post often(actually not at all).. but I found out about this card from this thread way back when it was started and most of time it's a great card!
They are insisting that I only redeemed 20K points on the tickets. I think I did the full amount(why wouldn't I.. I had the points) but I can't be 100% positive. Maybe I had a senior moment.
My question.... when you book car rental... it redeems the points and gives you credit but you actually pay at the desk. Has anyone booked a car rental, received the credit and then cancelled the car rental. Is there a check back to your account and a reversal of the points/credit?
I need to get those points redeemed/credit for this trip if it kills me!
TIA for all your help. I don't post often(actually not at all).. but I found out about this card from this thread way back when it was started and most of time it's a great card!
I redeemed points for a car rental and then accidentally charged the rental to a different card (i.e. not my Travelocity card) when I picked up the car.
The initial point redemption was back on Feb. 12 for a car rental running from 3/6/12 - 3/13/12. My billing cycle ended on Mar 16th. So far there has been no charge-back to my card. Obviously it's probably still to early to say for certain, but so far so good.
Apr 5, 2012, 10:37 am
#814
Join Date: Mar 2008
Posts: 424
Has anyone noticed this....
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
Apr 5, 2012, 12:45 pm
#815
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
Has anyone noticed this....
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
(OP, I have not tried recently. Barclays finally raised my limit to a point where I could pay once a month without maxing out the card.)
Apr 5, 2012, 1:44 pm
#816
Join Date: Feb 2010
Location: Disney World
Programs: Fairmont Lifetime Platinum, Hyatt Globalist, AA Lifetime Gold
Posts: 321
Has anyone noticed this....
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
It used to be that as soon as pending activity was clear and showed up as a balance on my card, I could then pay that balance. Now it looks like i can't pay the balance on the card until the next bill.
For example, my card has a $5000 balance on it right now, but I can only pay $3200 of it. The other $1800 was charged this month and I can't seem to pay for it online. I used to pay my card off pretty much twice a week and now I can't do that?
I don't want to be charged interest if I have to wait for the next bill.
Anyone else have this issue?
As long as you don't carry a balance from month to month, you have an interest-free grace period after the statement closes until the due date. If your only concern is interest then I wouldn't worry.
Apr 5, 2012, 6:48 pm
#817
Join Date: Mar 2008
Posts: 424
I scheduled a large online payment today to pay off almost all of my balance before the statement closes on 4/11. I wanted to bring down the balance before the closing date so that I could charge something else. My normal autopayment for the previous statement balance is still scheduled for 4/8.
As long as you don't carry a balance from month to month, you have an interest-free grace period after the statement closes until the due date. If your only concern is interest then I wouldn't worry.
As long as you don't carry a balance from month to month, you have an interest-free grace period after the statement closes until the due date. If your only concern is interest then I wouldn't worry.
Apr 7, 2012, 6:55 am
#818
Join Date: Feb 2005
Location: Atlanta, Ga
Programs: DL DM 2MM, AA LTP, Hyatt Globalist, FB Plat
Posts: 826
Finally it appears that the airline redemption is working.
Last night my account cycled and I had three credits. One was from 3 tickets that I book a few weeks ago. I had emailed them Thursday afternoon requesting a credit.
But the other two I booked Thursday night and Friday morning received credits without requesting credit by email. Nether of those charges have posted yet. They are still temporary authorizations.
I guess it is possible that Barclays noticed the other two charges when they where reviewing my request for the first credit.
Clicking on the "+ box" next to the charge. All three credits this cycle have merchant location #'s. My requested credits last cycle did not. I think those were manually entered. Barclays could not even tell me what the credits were for.
Looks like we might have to wait until our cycle date.
Last night my account cycled and I had three credits. One was from 3 tickets that I book a few weeks ago. I had emailed them Thursday afternoon requesting a credit.
But the other two I booked Thursday night and Friday morning received credits without requesting credit by email. Nether of those charges have posted yet. They are still temporary authorizations.
I guess it is possible that Barclays noticed the other two charges when they where reviewing my request for the first credit.
Clicking on the "+ box" next to the charge. All three credits this cycle have merchant location #'s. My requested credits last cycle did not. I think those were manually entered. Barclays could not even tell me what the credits were for.
Looks like we might have to wait until our cycle date.
Apr 10, 2012, 1:28 am
#819
Join Date: Feb 2010
Posts: 63
I made a purchase in February and called Barclays to redeem points afterwards, as instructed by Travelocity support. Barclays seemed like they were going to do it, but told me to wait 1-2 statements for the credit. Still no credit, so I email Barclays again asking for it. Now they tell me I need to mail/fax them proof that I made the purchase online, as points can only be redeemed for online purchases!
(Obviously, I did make the purchases online.)
What a joke this card is.
(Obviously, I did make the purchases online.)
What a joke this card is.
Apr 10, 2012, 7:48 am
#820
Join Date: Dec 2009
Location: Knoxville
Posts: 280
I made a purchase in February and called Barclays to redeem points afterwards, as instructed by Travelocity support. Barclays seemed like they were going to do it, but told me to wait 1-2 statements for the credit. Still no credit, so I email Barclays again asking for it. Now they tell me I need to mail/fax them proof that I made the purchase online, as points can only be redeemed for online purchases!
(Obviously, I did make the purchases online.)
What a joke this card is.
(Obviously, I did make the purchases online.)
What a joke this card is.
Apr 11, 2012, 3:40 pm
#822
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
Apr 12, 2012, 10:52 am
#823
Join Date: Jan 2011
Posts: 16
So where and when exactly are these points supposed to show up? I just tried with a hotel and a car and i could not see redeem points anywhere on the travelocity site.
Just wondering how this is to work. The barclay site shows i have 20k points but i do not see any of those points on travelocity anywhere, checkout or myaccount.
Just wondering how this is to work. The barclay site shows i have 20k points but i do not see any of those points on travelocity anywhere, checkout or myaccount.
Apr 12, 2012, 4:05 pm
#824
Join Date: Nov 2008
Location: YMQ
Programs: UA*G
Posts: 268
My recent experience was that on Firefox I was not able to view and use my points on travelocity.com with my linked travelocity amex card at the same time on Google chrome I was able to view and use points the points was instantly deducted and a credit appeared on my account for $400 overnight
Apr 14, 2012, 2:49 pm
#825
Join Date: Mar 2011
Location: HSV
Programs: HHonors Gold, SPG Gold
Posts: 880
So where and when exactly are these points supposed to show up? I just tried with a hotel and a car and i could not see redeem points anywhere on the travelocity site.
Just wondering how this is to work. The barclay site shows i have 20k points but i do not see any of those points on travelocity anywhere, checkout or myaccount.
Just wondering how this is to work. The barclay site shows i have 20k points but i do not see any of those points on travelocity anywhere, checkout or myaccount.
Once you create an account (or if you already have one), add your TravelocityRewards card as the primary payment method in your account.
Once you do that, there's a good chance the points will appear when you're at the payment screen (i.e. the screen where you enter the card number to be charged), though some people have been complaining that they still can't see this.
If you've already done this, it's time to e-mail tech support.