Premium Card/Concierge Crossroads
#1
Original Poster



Join Date: Aug 2001
Location: NYC
Programs: AA 1mm; SPG Gold
Posts: 683
Premium Card/Concierge Crossroads
Friends,
I'm at a bit of a crossrodads as relates to premium credit cards. My wife and I use our Ax platinum for just about everything (and rotate through a few others for larger purchases). I love working with Ax, but am looking for a "super premium" card for two main reasons: 1) travel benefits and 2) concierge. I've been underwhelmed by Ax plat concierge; they are always very nice but hardly ever helpful.
Unfortunately, I can't apply for Citi Chairman (even though I am Citigold and have a PP Elite) because as we all know that program is on hold pending relauch; and I am not at the $250K "qualification" level for Ax Cent. (I put "qualification" in air quotes because many of us often hear of exceptions granted, despite the CSR's protestations. But whatever.)
I've looked into Q and Bluefish for concierge programs, but can't seem to find overwhelmingly good reviews for either that would lead me to spend $1-5000 sight-unseen.
Any thoughts would be greatly apreciated.
Thank you,
Lewis
I'm at a bit of a crossrodads as relates to premium credit cards. My wife and I use our Ax platinum for just about everything (and rotate through a few others for larger purchases). I love working with Ax, but am looking for a "super premium" card for two main reasons: 1) travel benefits and 2) concierge. I've been underwhelmed by Ax plat concierge; they are always very nice but hardly ever helpful.
Unfortunately, I can't apply for Citi Chairman (even though I am Citigold and have a PP Elite) because as we all know that program is on hold pending relauch; and I am not at the $250K "qualification" level for Ax Cent. (I put "qualification" in air quotes because many of us often hear of exceptions granted, despite the CSR's protestations. But whatever.)
I've looked into Q and Bluefish for concierge programs, but can't seem to find overwhelmingly good reviews for either that would lead me to spend $1-5000 sight-unseen.
Any thoughts would be greatly apreciated.
Thank you,
Lewis
#2
Suspended
Join Date: Jan 2006
Location: Alabama / Georgia
Programs: DL, HHonors, AA, US, Aloha Pass, BA, CO, HawaiianMiles, Chairman, Centurion, AXP, MR, MHC Gold
Posts: 3,467
Originally Posted by LewDog
Friends,
I'm at a bit of a crossrodads as relates to premium credit cards. My wife and I use our Ax platinum for just about everything (and rotate through a few others for larger purchases). I love working with Ax, but am looking for a "super premium" card for two main reasons: 1) travel benefits and 2) concierge. I've been underwhelmed by Ax plat concierge; they are always very nice but hardly ever helpful.
Unfortunately, I can't apply for Citi Chairman (even though I am Citigold and have a PP Elite) because as we all know that program is on hold pending relauch; and I am not at the $250K "qualification" level for Ax Cent. (I put "qualification" in air quotes because many of us often hear of exceptions granted, despite the CSR's protestations. But whatever.)
I've looked into Q and Bluefish for concierge programs, but can't seem to find overwhelmingly good reviews for either that would lead me to spend $1-5000 sight-unseen.
Any thoughts would be greatly apreciated.
Thank you,
Lewis
I'm at a bit of a crossrodads as relates to premium credit cards. My wife and I use our Ax platinum for just about everything (and rotate through a few others for larger purchases). I love working with Ax, but am looking for a "super premium" card for two main reasons: 1) travel benefits and 2) concierge. I've been underwhelmed by Ax plat concierge; they are always very nice but hardly ever helpful.
Unfortunately, I can't apply for Citi Chairman (even though I am Citigold and have a PP Elite) because as we all know that program is on hold pending relauch; and I am not at the $250K "qualification" level for Ax Cent. (I put "qualification" in air quotes because many of us often hear of exceptions granted, despite the CSR's protestations. But whatever.)
I've looked into Q and Bluefish for concierge programs, but can't seem to find overwhelmingly good reviews for either that would lead me to spend $1-5000 sight-unseen.
Any thoughts would be greatly apreciated.
Thank you,
Lewis
#3
Original Poster



Join Date: Aug 2001
Location: NYC
Programs: AA 1mm; SPG Gold
Posts: 683
Originally Posted by drbond
I am not impressed with Bluefish and I am not familiar with Q or don't remember it, can you provide a link or more information on this one? Other than AX Plat you could try Merrill+ or Carte Blanche for their conceirge services.
Best,
Lewis
#4
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
drbond what info do you have on bluefish?
i plan on getting bluefish or personal concierge international in the future.
ive started threads on this before.
i too am disappointed at the lack of information regarding them especially.
as well as details on hotel benefits from lower end ones like quintessentially (from $1500) JD ($?) and insidernyc ($?)
quintessentially's hotel benefits are certainly better than centurion / FHR at some properties, but without more details online, no real way to see if its really worth the $1500/yr.
there are also the two high end ones, mint and preferred, from $15K and $24K respectively, but i doubt i would ever be accepted, even if i would pay that.
best hotel benefits from credit card = amex plat and cent
http://www.flyertalk.com/forum/showt...0&page=2&pp=15
there is another thread, but i cant find it. search isnt working at all today.. i get no results for anything.
quintessentially has a presence in NYC, but not one in WAS. they seem most substantial in LA though (for US).
i plan on getting bluefish or personal concierge international in the future.
ive started threads on this before.
i too am disappointed at the lack of information regarding them especially.
as well as details on hotel benefits from lower end ones like quintessentially (from $1500) JD ($?) and insidernyc ($?)
quintessentially's hotel benefits are certainly better than centurion / FHR at some properties, but without more details online, no real way to see if its really worth the $1500/yr.
there are also the two high end ones, mint and preferred, from $15K and $24K respectively, but i doubt i would ever be accepted, even if i would pay that.
best hotel benefits from credit card = amex plat and cent
http://www.flyertalk.com/forum/showt...0&page=2&pp=15
there is another thread, but i cant find it. search isnt working at all today.. i get no results for anything.
quintessentially has a presence in NYC, but not one in WAS. they seem most substantial in LA though (for US).
Last edited by Kagehitokiri; Nov 15, 2006 at 12:38 pm
#5
Suspended
Join Date: Jan 2006
Location: Alabama / Georgia
Programs: DL, HHonors, AA, US, Aloha Pass, BA, CO, HawaiianMiles, Chairman, Centurion, AXP, MR, MHC Gold
Posts: 3,467
I have known a few colleages that had bluefish and at first they wanted me to join. After about 12 months for one and 18 months for the other. They both cancelled stating that the service was the same as CB concierge. I just could not justify the money to test them under those circumstances.
#7
Original Poster



Join Date: Aug 2001
Location: NYC
Programs: AA 1mm; SPG Gold
Posts: 683
Thank you for your thoughts. I'm actually back in NYC (had not updated my FT profile until just now) so am mostly interested in a concierge firm's efforts here.
I wrote to Quint asking for more information and got a nearly immediate response. Again, though, its hard to justify the $ outlay without hard evidence (or recommendations) of success for others. Quint's "insider" restaurant list in NYC is not impressive; it's pretty much the BRGuest chain (which can be hit or miss, in my experience) and a few others.
Bluefish is intruiguing, but their lack of a response over the past 18 hours is discouraging.
I wrote to Quint asking for more information and got a nearly immediate response. Again, though, its hard to justify the $ outlay without hard evidence (or recommendations) of success for others. Quint's "insider" restaurant list in NYC is not impressive; it's pretty much the BRGuest chain (which can be hit or miss, in my experience) and a few others.
Bluefish is intruiguing, but their lack of a response over the past 18 hours is discouraging.
#8
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
it might be the case that one simply cant get the kind of guaranteed results that one might like without having mint or preferred.
with merrill and carte blanche, do either offer real access benefits?
centurion has some.
lewdog, you could always use EOS to try Quintessentially.
either book a ticket, starting from $3K RT JFK-STN
or book a $6800 full fare, and then refund it without using it
you have access to Quintessentially from the time you pay until the date of your return.
from thread i linked >
http://travel.msn.com/Guides/article...umentid=249531
event prices seem better for UK residents, whether they are in UK or not, from my miami vice premier comparison.
and there isnt enough detail of hotel benefits online..
so it has its pluses and minuses.
with merrill and carte blanche, do either offer real access benefits?
centurion has some.
lewdog, you could always use EOS to try Quintessentially.
either book a ticket, starting from $3K RT JFK-STN
or book a $6800 full fare, and then refund it without using it
you have access to Quintessentially from the time you pay until the date of your return.
from thread i linked >
http://travel.msn.com/Guides/article...umentid=249531
Quintessentially, too, triumphed over and over. The Coldplay tickets were easy (and at $83 each, reasonable), though backstage was a no-go. Swimming at Soho House? "When would you like to go?" Rebecca asked. Bungalow 8 was a breeze, toowe were on the list, and once inside, we felt so taken care of that we didn't need the services of the club's in-house concierge. For a moment, it looked as if the table for six at 8 p.m. at the Spotted Pig wasn't going to happen. "Not likely," Rebecca muttered at first, but two days later, it was done. On arrival, though, Tim, the matre d', balked. "We don't take reservationsthat was explained to the person who called," he said. "It could be 45 minutes." I went outside, oddly pleased that my concierge had failed. But through the window, I could see Tim talking on the phone, staring at us. And a moment later, he was outside. If the six of us would squeeze into a table for four, we could sit right away. Well into our meal, I asked what had changed. Was it Quintessentially? "Yes," Tim said. "They're friends of the house."
It somehow came as no surprise that the restaurant's managing partner later denied that any of this had happened, insisting that nobody ever gets preferred service, which goes to show that Quintessentially can make the impossible happen.
It somehow came as no surprise that the restaurant's managing partner later denied that any of this had happened, insisting that nobody ever gets preferred service, which goes to show that Quintessentially can make the impossible happen.
and there isnt enough detail of hotel benefits online..
so it has its pluses and minuses.
Last edited by Kagehitokiri; Nov 15, 2006 at 1:10 pm
#9


Join Date: Oct 2006
Posts: 196
Credit Card Sponsored Concierges
I realize you are more interested in a professional dedicated concierge service offering premium restaurant reservations, tickets, etc. However, here are some credit card sponsored concierge services you might consider:
MBNA / BofA
www.lesconcierges.com/Customer/index.html
Merrill+
www.circles.com/customers_services_concierge.htm
Citi World MasterCard (not the same as Citi Chairman Card Personal Assistants)
www.vipdesk.com/info/products_concierge.asp
USAA American Express
www.axa-assistance-usa.com/services/concierge/
Visa Signature
www.worldaccess.com
MBNA / BofA
www.lesconcierges.com/Customer/index.html
Merrill+
www.circles.com/customers_services_concierge.htm
Citi World MasterCard (not the same as Citi Chairman Card Personal Assistants)
www.vipdesk.com/info/products_concierge.asp
USAA American Express
www.axa-assistance-usa.com/services/concierge/
Visa Signature
www.worldaccess.com
#10
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
les concierge
chairman pa
carte blanche
merrill+3 or whatever highest is
can any of those get you access to say movie premieres?
i thought merrill was different than circles?
also regarding Quintessentially, i didnt mention earlier, i read something from a US businessman saying he thought JD was better, i believe in terms of general service and restaurant reservations.
chairman pa
carte blanche
merrill+3 or whatever highest is
can any of those get you access to say movie premieres?
i thought merrill was different than circles?
also regarding Quintessentially, i didnt mention earlier, i read something from a US businessman saying he thought JD was better, i believe in terms of general service and restaurant reservations.
Last edited by Kagehitokiri; Nov 16, 2006 at 1:33 am



