Barclay annual fee refund delay
Dec 28, 2025 | 9:42 am
#1
Original Poster
Join Date: Nov 2006
Programs: Hilton Diamond, IHG Platinum
Posts: 4,721
Barclay annual fee refund delay
SM'ed Barclay to close some cards. They now say card can be reopened within 15 days so they won't refund AF until after those 15 days. This is a negative change that forces you to pay the AF and then deal with refund in the cases payment is due soon after cancellation.
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Dec 28, 2025 | 11:38 am
#2
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro, Sixt Diamond
Posts: 1,478
SM'ed Barclay to close some cards. They now say card can be reopened within 15 days so they won't refund AF until after those 15 days. This is a negative change that forces you to pay the AF and then deal with refund in the cases payment is due soon after cancellation.
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Dec 28, 2025 | 12:08 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,745
SM'ed Barclay to close some cards. They now say card can be reopened within 15 days so they won't refund AF until after those 15 days. This is a negative change that forces you to pay the AF and then deal with refund in the cases payment is due soon after cancellation.
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
This person was successful getting the fee waived if that is of interest: Hawaiian Airlines (Barclays and Bk of Hawaii) Personal/Bus Card- [Up to 75K]
Last edited by philemer; Dec 28, 2025 at 12:31 pm
Jan 4, 2026 | 12:13 pm
#4
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, WF, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 2,371
SM'ed Barclay to close some cards. They now say card can be reopened within 15 days so they won't refund AF until after those 15 days. This is a negative change that forces you to pay the AF and then deal with refund in the cases payment is due soon after cancellation.
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Any data points on whether they indeed take the 15 days to post AF refund, and if so any luck getting that expedited?
Jan 4, 2026 | 4:15 pm
#5
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,543
I closed my aviator card on 12/31 and the AF hasn’t been refunded yet. The terms they read me did include the me toon of the 15 day period during which I could reopen the account.
Jan 17, 2026 | 12:03 pm
#6
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 1,157
My Hawaiian credit card statement closed earlier this month with the $99 annual fee. After the AF posted, I closed the card and the annual fee has been refunded. The statement balance is $99 while the current balance is $0.
I tried to pay the statement balance but the website didn't allow me to. It says that the amount I tried to pay ($99) is more than the current balance (zero).
It seems like I don't have to pay. Just want to confirm with the larger audience here. I don't want to get hit with a late or interest charge.
Thank you.
I tried to pay the statement balance but the website didn't allow me to. It says that the amount I tried to pay ($99) is more than the current balance (zero).
It seems like I don't have to pay. Just want to confirm with the larger audience here. I don't want to get hit with a late or interest charge.
Thank you.
Jan 17, 2026 | 12:15 pm
#7
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,543
You shouldn’t have to pay anything as the current balance is zero, but you could confirm that with Chat - I just used that feature in their app a couple of times this week to first ask when I get my AF credit (after closing the Aviator) and then requesting a refund check once it had posted. Chat was very painless and quick.
Jan 23, 2026 | 6:48 pm
#8
Join Date: Dec 2023
Location: SEA
Posts: 32
AF Posted 12/31/25.
Called 1/6/26 to ask abouit AF waiver, non found on my account. Opted to cancel both Barclays cards. Was told about 15 day period.
1/21/26 showed AF charge removed.
In my experience, I suggest giving yourself a 15 day buffer between AF posting and statement close date for the charge to be removed.
Called 1/6/26 to ask abouit AF waiver, non found on my account. Opted to cancel both Barclays cards. Was told about 15 day period.
1/21/26 showed AF charge removed.
In my experience, I suggest giving yourself a 15 day buffer between AF posting and statement close date for the charge to be removed.