PLin

I'm loving this card now that you can redeem by text, since US Bank's travel site sucks. I banked about 150,000 points during the first year, between the signup bonus and all of my 3x Apple Pay and travel purchases, but I could never find what I needed on the travel site. Just checked in at a Westin for a 2 night stay, and they took an authorization about 10% higher than the reservation amount, probably to cover incidentals. Immediately got a text and choose to redeem. Immediately got a pending credit for the authorization amount, and the credit posted the next day. Upon checkout, I was only billed for the original reservation amount, so I was actually able to cash out at a 1.5x rate for more than I ended up spending.

I bet you could essentially cash out all of your points at 1.5x by purchasing a fully refundable plane ticket and then calling the airline to cancel a few days later.

dchoe

Does anyone know if you can change the Priority Pass recipient? I assigned it to DW last year, but she now has it through another card now, so I was going to see if I can assign it to someone else in the family.

halamadrid

Same thing happened to me. It was easy for me to tell as all my transactions are done with a mobile wallet (no travel charges this month). I also noticed that the transactions I made with Samsung Pay (Gear S3 watch) were credited properly, but the rest which were made with Google Pay did not. The representative submitted the ticket for further investigation and gave me an immediate credit for the points as he could see that the transactions are indeed coming in as mobile wallet but just not crediting the right amount of points. He did not mention anything about this being a known issue, and I was the one that mentioned that others are having the Google Pay issue so that they had another data point. All is well that ends well, but I hope they fix the issue soon as I'm not a fan of having to call in.

BHArt

Has anyone else run into an issue with Samsung Pay Rewards not showing in the app on this card? I just noticed today but I've made 4 transactions (5+ minutes apart) and my count to maintain SPR platinum has stayed at 10. The SPR redemption levels dropped off but I still want to earn the points. I've gotten used to the transactions not showing from this card on the app which sounds common to USB for now but I like the double dip and am looking to see if anyone else has seen this. I've got a debit transaction to run later and I'll test and update.

yugi

I've seen that too, but it was rare. One some occasions transaction was not showing up at all in SP. And on 3 occasions in one store transaction didn't reach the bank at all. You can top up your SP reward via some vending machines. Initiate preauth, then wait for transaction to timeout. Your count will increase by 1. But Sp rewards point were severely devaluated recently, and you only earn 8c per transaction now, up to $4 per month. It was 20c/$10 per month before.

BHArt

I couldn't recall the level of devaluation but I realized it was dramatic, that sounds about right, sadly. I've never had a problem clearing the SP Plat threshold but with Chase Q1 behind us, I just moved this card to the top of my rotation. Maybe a delete and re-add will solve it but I suspect not.

italdesign

DP: Asia Miles taxe & fees (charged from "Cathay Pacific" in HKD) did not trigger Real Time Rewards. Probably due to foreign currency.

BigYellowDog

Yes. I get credit for 3x mobile wallet purchase, but no credit with Samsung Pay Rewards. This hit me hard right before Samsung devalued their rewards as I was closing in on 10K points for the $50 GC. But then didn't get any credits for most of a month and lost platinum status for the next month...so today, I'm still chasing the $50 rewards card.. now that Samsung has increased the redemption from 10K to 12.5K and reduced earnings from 40 to 20 for platinum.

I called Samsung, they said the transactions were not crediting because the bank wasn't closing the loop and reporting the transaction back to Samsung Pay. I called the bank and they acknowledged a possible issue, but sill not resolved. It's been a few months now.

BHArt

Well, good to know and bad to hear. I ended up calling SP Help last night and put in a ticket to receive the credits, had to provide date, merchant and amount for the 11 transactions I was missing just for this month. I've deleted my card and re-added and will test out soon. My test debit card counted so this seems isolated to this card or maybe USBK cards, haven't added my Flex Perks so who knows on that one.

**UPDATE** Deleted and re-added, next transaction came through and clicked over for a purchase in SPR.

BigYellowDog

Thanks. I'll give that a try. I had done that prior without success, but if they since fixed the issue, maybe I need to do this again.

DaveInLA

Can someone confirm that the $325 in travel credits don't count against $4500 spend requirement? (ex, do I need to spend $4825 instead of $4500 if I get those credits?)

Also, does anybody know if Altitude points can be used to cover Uber or Uber Eats purchases?

PLin

I haven't tried personally, but I read on another site that Real-Time Mobile Rewards does work with Uber and Uber Eats purchases to redeem your points at 1.5x.

KIcarus

My landlord will let me pay him with Apple Pay Cash. If I use the Altitude Reserve card to pay him $1200 per month through Apple Pay Cash, will US Bank shut me down? I expect to mix in a lot of regular spend as well too, as many Apple Pay transactions as possible, but I'm cautious that US Bank will flag my $1200 rent payment.

What does the forum think? Thanks!

RobotsRock

Worked for lyft for me today at 1.5x. It's awesome to be able to redeem for uber/lyft and keep my reward balance low in case of an arbitrary shutdown for buying a few gift cards when on sale without worrying.

Totoro

I like how US Bank's statements break down total spend on current statement with another row showing total spend for calendar year. The travel credit does not change your net purchase column. I received my new account bonus based on spend that did not deduct the $325 travel credits.

I took the time to call customer service, and the agent also double check with her supervisor. A return processed by the merchant would be deducted from your total spend, but US Bank treats the travel credits as a bonus.