Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Credit Card Programs
Reload this Page >

USA EMV cards: Availability, Q&A (Chip & PIN or Signature) [2017>]

Community
Wiki Posts
Search
Old Jan 16, 2017, 10:23 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: serpens


Older (archived) threads:
2012-2015 2016

What is EMV?
EMV is a standard for smart (or integrated-circuit, or chip) cards and the devices that can accept them. The standards are maintained by EMVCo and based on ISO 7816 (or ISO 14443 for contactless).

These cards come in two flavours: contact and contactless. Examples below:
----------------------------------------------------------

Notice the contactless indicator on the right-hand side (it looks like a sideways Wi-Fi symbol). It may also be found on the back of the card (for example, on the back of the new Costco credit card).


Where can I get a chip card?

Hawaiian717 operates a website with crowd-sourced information about various cards. You can adjust the search parameters to see cards with contactless, have PIN-primary authentication, etc.

Which businesses accept chip cards?

tmiw operates a website, also primarily crowd-sourced, that tracks chip-enabled merchants on a map. You can see if a merchant supports PIN, contactless, Quick Chip, et al.

Why doesn't my chip card ask for a PIN?

This is likely because you have a signature-preferring card. At this time, PIN-preferring cards issued in the US are rare. Not many financial institutions offer them; most of them instead provide Chip-and-Signature cards, which are programmed to prefer signature over PIN, if the card supports PIN at all.

What is the difference between Chip-and-Signature and Chip-and-PIN?

To the cardholder, the only major difference is how they authenticate themselves at the point of sale. The cardholder inserts their card as normal; instead of signing a screen or receipt, they will be asked to enter their PIN on the keypad.

[spoiler]

A few financial institutions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees.

Why no PIN? (cont.)
American debit cards are unique because they are psuedo-PIN-preferring cards. which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions.

What is the difference between Chip-and-Signature and Chip-and-PIN? (cont.)

Most cards issued in the US are programmed to prefer signature, so save very few instances, they will prompt for a signature (unless the merchant sets a signature waiver). A PIN may be necessary in countries with mostly PIN-preferring cards when using unattended terminals (such as pay-at-the-pump or mass transit). If the card has a PIN for backup verification or ATMs, then that PIN should work. Otherwise, the card will be rejected. If the card is rejected, then either a.) the transaction must be performed by an attendant or b.) an alternative payment method will be required.

Some credit union issued credit cards will have this CVM (Cardholder Verification Method) as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.


I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.


There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote its capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.

In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s, and its smart card payment predecessor was first introduced in France. But as of today, it has become the de-facto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.
Print Wikipost

USA EMV cards: Availability, Q&A (Chip & PIN or Signature) [2017>]

Thread Tools
 
Search this Thread
 
Old Feb 2, 2018, 11:28 am
  #3676  
 
Join Date: Jul 2006
Location: SAN
Posts: 1,171
Originally Posted by tmiw
I still think a lot of the supposed "hate" for chip was overblown. Most people probably didn't care one way or the other as long as it was consistent.
I concur. I feel like the three biggest complaints from the customer side were incinsiency (not knowing whether to swipe or dip), slowness (mainly attributable to poor POS integration as Walgreens and non-US implementations show it doesn’t have to be slow), and lack of perceived benefit (still signature or no CVM rather than PIN, and even less security with early implementations not supporting debit meaning debit cards went from swipe and PIN to chip and signature or chip and nothing).
Hawaiian717 is offline  
Old Feb 2, 2018, 11:47 am
  #3677  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by Hawaiian717
I concur. I feel like the three biggest complaints from the customer side were incinsiency (not knowing whether to swipe or dip), slowness (mainly attributable to poor POS integration as Walgreens and non-US implementations show it doesn’t have to be slow), and lack of perceived benefit (still signature or no CVM rather than PIN, and even less security with early implementations not supporting debit meaning debit cards went from swipe and PIN to chip and signature or chip and nothing).
I'm not even sure "slowness" was a huge problem either, at least for consumers. Quick Chip was for the merchants' benefit more than anything else as many otherwise weren't going to bother with EMV.
tmiw is offline  
Old Feb 2, 2018, 9:56 pm
  #3678  
 
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Originally Posted by tmiw
...
Also, it's not eliminating choice so much as acknowledging the choice already made. Kinda like how PIN preference isn't common because people aren't demanding it.
If a decision is already made, it's not a choice. People aren't exactly demanding Apple Pay either. Yes, there's very few of us folks who actually use the technology.

It's not difficult to print cards with NFC in them. Americans won't adopt to new technology unless they're forced to use it. If the reader didn't prompt someone to enter the chip into the slot, people would still be swiping on EMV terminals and wouldn't care.
mikesyr18 is offline  
Old Feb 2, 2018, 11:42 pm
  #3679  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by mikesyr18
If a decision is already made, it's not a choice. People aren't exactly demanding Apple Pay either. Yes, there's very few of us folks who actually use the technology.

It's not difficult to print cards with NFC in them. Americans won't adopt to new technology unless they're forced to use it. If the reader didn't prompt someone to enter the chip into the slot, people would still be swiping on EMV terminals and wouldn't care.
There is such a thing as focus groups and similar that let companies know what their customers want. It's possible people told Chase as much there, but we probably will never know for sure.

Also I wouldn't be surprised if contactless cards are considered an "old" technology in the US and almost not worth bothering with. I seem to get that impression when reading about mass transit payment upgrades; the agencies involved mainly focus on Apple Pay and the like and assume the only physical cards that will be tapped are their own transit cards.
tmiw is offline  
Old Feb 2, 2018, 11:54 pm
  #3680  
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,066
Originally Posted by mikesyr18
Americans won't adopt to new technology unless they're forced to use it.
That's why there are no lines to get the latest electronic device...

The reason why people largely don't care about EMV in the US has been covered multiple times on this thread and its predecessors. In the US you have zero liability for unauthorized purchases, and everyone from card issuers to merchants want it to be as easy as possible for you to use your card. Yes, you have some merchants complain about fees, but for the most part merchants prefer card use because people tend to spend more when using a card. The liability shift was transparent as a cardholder, and it's up to the merchants to decide whether or not they want to upgrade their terminals to support EMV. From the liability shift just over 2 years ago, I see many merchants now accepting EMV payments. In 2014 we pretty much had Walmart as the only major retailer with EMV enabled (although not required at the time).

Furthermore, requiring chip-and-PIN or that terminals have certain features may in fact hinder innovation in the payments industry. If in the future we're all paying by scanning QR codes, NFC, or some yet-to-be-invented method, you don't want to be constrained by something that restricts you to card payments that are chip-and-PIN using EMV terminals.
Majuki is offline  
Old Feb 3, 2018, 12:19 am
  #3681  
 
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Originally Posted by Majuki
That's why there are no lines to get the latest electronic device...
I wouldn't call smartphones a new technology... They've been out for at least 11 years and nobody cared to use them from the start.

It took someone like Steve Jobs to even make the devices popular. We don't have anyone like Steve Jobs in the world anymore.
mikesyr18 is offline  
Old Feb 3, 2018, 12:31 am
  #3682  
 
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Originally Posted by tmiw
There is such a thing as focus groups and similar that let companies know what their customers want. It's possible people told Chase as much there, but we probably will never know for sure.

Also I wouldn't be surprised if contactless cards are considered an "old" technology in the US and almost not worth bothering with. I seem to get that impression when reading about mass transit payment upgrades; the agencies involved mainly focus on Apple Pay and the like and assume the only physical cards that will be tapped are their own transit cards.
Have to disagree here. For starters, focus groups won't do anything if most people in the country don't even know contactless cards exist, which is well over 99% of Americans.

Same idea with transit systems. If people don't know the technology exists, the culture won't adopt to it.

We've adopted to Apple Pay because there's been just enough of a push where the public has seen and knows about it, but even three years later, we're still getting cashiers with wide eyes over something that should no longer be surprising to see..
mikesyr18 is offline  
Old Feb 3, 2018, 1:23 am
  #3683  
 
Join Date: Oct 2014
Programs: Skymiles
Posts: 3,251
Originally Posted by mikesyr18
I wouldn't call smartphones a new technology... They've been out for at least 11 years and nobody cared to use them from the start.

It took someone like Steve Jobs to even make the devices popular. We don't have anyone like Steve Jobs in the world anymore.
Well we have Elon Musk. Maybe he needs to start using Apple Pay lol! Too bad his cars don’t even have Apple CarPlay yet and people have been asking for it.
RedLight2015 is offline  
Old Feb 3, 2018, 9:33 am
  #3684  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by Majuki
That's why there are no lines to get the latest electronic device...

The reason why people largely don't care about EMV in the US has been covered multiple times on this thread and its predecessors. In the US you have zero liability for unauthorized purchases, and everyone from card issuers to merchants want it to be as easy as possible for you to use your card. Yes, you have some merchants complain about fees, but for the most part merchants prefer card use because people tend to spend more when using a card. The liability shift was transparent as a cardholder, and it's up to the merchants to decide whether or not they want to upgrade their terminals to support EMV. From the liability shift just over 2 years ago, I see many merchants now accepting EMV payments. In 2014 we pretty much had Walmart as the only major retailer with EMV enabled (although not required at the time).

Furthermore, requiring chip-and-PIN or that terminals have certain features may in fact hinder innovation in the payments industry. If in the future we're all paying by scanning QR codes, NFC, or some yet-to-be-invented method, you don't want to be constrained by something that restricts you to card payments that are chip-and-PIN using EMV terminals.
I still get my card swiped somewhat often, unfortunately. There are even brand new businesses opening with only magstripe support and not even having a customer facing PIN pad. Granted, these are mainly counter service restaurants where I'm seeing this; I imagine if I didn't eat out nearly as often I'd probably be pretty close to going to only EMV supporting businesses (gas stations being the one other exception, but even there a lot of them have it enabled inside).

Anyway, whatever the next payment technology is, I wouldn't be surprised if we implement it a decade or so after everyone else--and in large part only because we don't have a choice (overseas acceptance issues, fraud, or some other reason). That said, I'm not sure how long that advance will take for Europe to support in the first place, so we could end up being on par with them for quite a while.

Originally Posted by mikesyr18
I wouldn't call smartphones a new technology... They've been out for at least 11 years and nobody cared to use them from the start.
I've had smartphones from the pre-iPhone days and they sucked pretty hard. I don't blame anyone else for not bothering with them at the start, especially considering their cost (both the device itself and the cell plan required).

Originally Posted by mikesyr18
Have to disagree here. For starters, focus groups won't do anything if most people in the country don't even know contactless cards exist, which is well over 99% of Americans.

Same idea with transit systems. If people don't know the technology exists, the culture won't adopt to it.

We've adopted to Apple Pay because there's been just enough of a push where the public has seen and knows about it, but even three years later, we're still getting cashiers with wide eyes over something that should no longer be surprising to see..
The person running the focus group can explain what they are. In fact, a lot of surveys ask about something, give some facts about that something, then ask similar questions again to gauge how those facts change people's opinions.

As for transit, I can guarantee they know what contactless credit cards are. When San Diego started looking into replacing their fare collection system for example, they asked other transit agencies about their stuff and found that contactless cards got almost no use. The only reason why SD's even going to install equipment that can support them is to possibly support Apple Pay and other mobile wallets in the future; they're not expecting contactless cards to ever be a thing in the US and have even implied as such in the documents they've put out.

BTW cashiers at the bigger retailers around here don't really react to paying with a phone like it's something new anymore. YMMV of course.
tmiw is offline  
Old Feb 3, 2018, 11:22 am
  #3685  
FlyerTalk Evangelist
IHG Contributor BadgeMarriott Contributor Badge
 
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I suspect the American issuers consider limitless signature waiver from April forward as leapfrogging ahead of Chip + PIN; whatever fraud costs they end up absorbing would be preferable to PIN issues in a country where multiple cards is common.

I'm more concerned whether Visa/MC have any plans (or ability) to roll it out globally, or essentially feel American tourists can just keep living with signing for everything on tiny slips?
Points Scrounger is offline  
Old Feb 3, 2018, 11:54 am
  #3686  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by Points Scrounger
I suspect the American issuers consider limitless signature waiver from April forward as leapfrogging ahead of Chip + PIN; whatever fraud costs they end up absorbing would be preferable to PIN issues in a country where multiple cards is common.

I'm more concerned whether Visa/MC have any plans (or ability) to roll it out globally, or essentially feel American tourists can just keep living with signing for everything on tiny slips?
It's not really leapfrogging but more an acknowledgement that signature does nothing for security. The bet is that it will never be necessary for the US to transition to PIN due to other technologies taking hold (e.g. mobile wallets).
tmiw is offline  
Old Feb 6, 2018, 1:58 pm
  #3687  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
So my local Circle K finally got EMV inside. The screen doesn't mention anything about inserting (just "please swipe payment card") until you try to swipe and it complains. Not to mention that it asked for ZIP code after inserting, which it never did pre-EMV. No idea if contactless would have worked.

At least they didn't ask for ID.
tmiw is offline  
Old Feb 6, 2018, 3:34 pm
  #3688  
 
Join Date: Sep 2014
Posts: 1,723
Originally Posted by tmiw
So my local Circle K finally got EMV inside. The screen doesn't mention anything about inserting (just "please swipe payment card") until you try to swipe and it complains. Not to mention that it asked for ZIP code after inserting, which it never did pre-EMV. No idea if contactless would have worked.

At least they didn't ask for ID.
Odd the locations I went to had two screens an idle screen(Maybe it would show swipe card) and a payment screen that looked a lot like Noodles and Company's with the four nfc dots and the paypass and paywave logos. They do use NCR software and NCR Aloha for the hardware but its still NCR. It did show a Circle K Logo in the top left corner and contactless did not work until they pressed card and it showed the payment screen.
scibot is offline  
Old Feb 6, 2018, 3:36 pm
  #3689  
 
Join Date: Oct 2014
Programs: Skymiles
Posts: 3,251
Originally Posted by tmiw
So my local Circle K finally got EMV inside. The screen doesn't mention anything about inserting (just "please swipe payment card") until you try to swipe and it complains. Not to mention that it asked for ZIP code after inserting, which it never did pre-EMV. No idea if contactless would have worked.

At least they didn't ask for ID.
Lovely. Let’s not label EMV snow! I thought unlabeled contactless was bad! I wonder if this brings contactless to Circle K Shells
RedLight2015 is offline  
Old Feb 6, 2018, 3:36 pm
  #3690  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by tmiw
So my local Circle K finally got EMV inside. The screen doesn't mention anything about inserting (just "please swipe payment card") until you try to swipe and it complains. Not to mention that it asked for ZIP code after inserting, which it never did pre-EMV. No idea if contactless would have worked.

At least they didn't ask for ID.
*Sigh* - how can you get it so wrong and stay in business?

I really do believe the UK/Canada model of semi-integration is the way to go...
AllieKat is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.