DCC: Dynamic Currency Conversion (2017-2025)
#1171
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
I'm here in CNS for Oz Fest, and the welcome dinner was at Dundees. The setup was pay at the front when leaving, and the Tyro branded Worldline Yomora terminal presented a DCC prompt when I tapped my card. The DCC option was the top right button, and the local option was the top left button. Unprompted, the cashier said, "I would choose Australian dollars." 
I wasn't expecting DCC, so I didn't get a photo of the prompt. Based on a mental note of the USD amount, the DCC markup was 4.5%
I wasn't expecting DCC, so I didn't get a photo of the prompt. Based on a mental note of the USD amount, the DCC markup was 4.5%
#1172




Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: HA, UA, Marriott, Hilton; GE
Posts: 7,808
This really is not a question about DCC, but related: I've had several occasions in which a reputable EU company charges my purchase (either online or in person) in USD and only offers the USD option. I am in fact charged the exact same USD amount, with no transaction fees involved. I find this curious and wonder if other have experienced this.
#1173
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
This really is not a question about DCC, but related: I've had several occasions in which a reputable EU company charges my purchase (either online or in person) in USD and only offers the USD option. I am in fact charged the exact same USD amount, with no transaction fees involved. I find this curious and wonder if other have experienced this.
#1174




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,942
This really is not a question about DCC, but related: I've had several occasions in which a reputable EU company charges my purchase (either online or in person) in USD and only offers the USD option. I am in fact charged the exact same USD amount, with no transaction fees involved. I find this curious and wonder if other have experienced this.
#1175
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
The RSL in Cairns also had DCC with Tyro branded terminals (although a different type but with the same operation), and the on screen DCC markup was 5%. Another non-AUD cardholder was in front of me and paused when the prompt came up. After a few seconds, the cashier reached over and opted the customer out of DCC. The customer asked what that was, and the cashier said that it was a currency selection but that you always wanted local currency because it was a better exchange rate.
#1176



Join Date: Jun 2011
Location: NYC
Programs: Just a peon
Posts: 4,565
When I was in Guatemala last year, I had a few places (one hotel, and a fancy gift shop in the lobby of the Westin Camino Real in Guatemala City) where the price was listed in dollars, but when it came time to making the card transaction, the place converted the USD price to quetzales at a rate that was roughly but not exactly the market rate. At first I was a bit annoyed by that, but it really didn't make a material difference in my final charge one way or the other. I think at the gift shop, the amount charged to the card ended up being a couple of dollars below the "official" USD price shown on the price tag of the lovely jade owl that I totally didn't need but bought anyway. Plus I got UR points from Chase on top of that.
#1177
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
I noticed DCC at the Machi Machi Darling Square location tonight. There was a Tyro Payments Yoximo terminal. While I hadn't been to this location before, other locations of Machi Machi did not have DCC during my last trip two years ago. The on screen offer claimed to be a 5% markup, but it was more like 7.6% compared to Visa's rate. One interesting thing that I noticed was that there was a sign saying that the terminal wouldn't work with non-Australian cards. I had no problem tapping my payment card, but perhaps it's been an issue with people inserting cards and having the transaction fail due to lack of PIN as a CVM. I noticed that the terminal at the counter was customer facing, so I'll give it the benefit of the doubt that the sign wasn't due to there being DCC present.




#1178
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,634
Travelex ATM at Schiphol -- I believe 19% is a new personal record!

w/o conversion, pending transaction at $222.18 in my Chase account.

w/o conversion, pending transaction at $222.18 in my Chase account.
#1179
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist




Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,683
#1180
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,634
I downsized it to 25% of original but other than that didn't need to rotate it or anything if that's what you were referring to?
#1181
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist




Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,683
#1182
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,634
#1183




Join Date: Feb 2019
Posts: 85
I got DCCed by the Hertz back office in Belfast last month.
The initial estimate when I picked up the car was all in GBP. When I returned the car, there was no paperwork even though I turned in the keys at the counter. The day after returning, they emailed me a scanned (!) receipt with the correct GBP amount, but then a line further down showing "Transaction Currency: USD" with a bad exchange rate and a 2.75% fee. I emailed them back and asked them to charge me in GBP. They replied and were like "oh yeah, that's just for your information, we only charge GBP."
After returning home I checked my transaction history, and guess what they charged me the inflated USD amount. 🙄 I emailed them again asking them to refund and redo it in GBP, but they haven't replied, and I don't think they will.
I guess it's time for my first Chase Visa DCC dispute!
The initial estimate when I picked up the car was all in GBP. When I returned the car, there was no paperwork even though I turned in the keys at the counter. The day after returning, they emailed me a scanned (!) receipt with the correct GBP amount, but then a line further down showing "Transaction Currency: USD" with a bad exchange rate and a 2.75% fee. I emailed them back and asked them to charge me in GBP. They replied and were like "oh yeah, that's just for your information, we only charge GBP."
After returning home I checked my transaction history, and guess what they charged me the inflated USD amount. 🙄 I emailed them again asking them to refund and redo it in GBP, but they haven't replied, and I don't think they will.
I guess it's time for my first Chase Visa DCC dispute!
#1184


Join Date: Jul 2007
Location: Berlin
Programs: LH SEN, BA Gold, SK Gold; Accor Diamond; IHG Diamond-Amb; Meli/HH/Bonvoy Gold
Posts: 5,682
Yes. I'm currently in Portugal and have been DCCed three times. In one case (a hotel) it was fairly easy to get the transaction voided and put through again correctly. However that wasn't a realistic option in restaurants during a busy holiday weekend (So Joo) so I'll be disputing the overcharges with my card issuer.
We haven't had any problems at numerous other cafs, restaurants and stores.
We haven't had any problems at numerous other cafs, restaurants and stores.
#1185
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Yes. I'm currently in Portugal and have been DCCed three times. In one case (a hotel) it was fairly easy to get the transaction voided and put through again correctly. However that wasn't a realistic option in restaurants during a busy holiday weekend (So Joo) so I'll be disputing the overcharges with my card issuer.
We haven't had any problems at numerous other cafs, restaurants and stores.
We haven't had any problems at numerous other cafs, restaurants and stores.
Did the forced DCC happen only in sit down restaurants? Did the staff have control of the terminal and force DCC, or were there no prompts on the terminal?
I'll be by myself, so I anticipate mostly doing things like cafes or casual establishments rather than sit down restaurants.


