DCC: Dynamic Currency Conversion (2017-2025)
#1231


Join Date: Jul 2007
Location: Berlin
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Just back from a week in Slovakia using a USD-denominated Visa card via Apple Pay. Most cafés and restaurants charged EUR without any messing about, but supermarkets (Billa and Tesco chains) and one restaurant made me choose a currency after tapping my phone (F1 or 1 for USD, F4 or 4 for EUR).
At that stage, the POS terminal did not show me any information about the exchange rate, final amount or additional charges I would incur if I chose USD. For obvious reasons, I didn't proceed further to find out.
At that stage, the POS terminal did not show me any information about the exchange rate, final amount or additional charges I would incur if I chose USD. For obvious reasons, I didn't proceed further to find out.
#1232
FlyerTalk Evangelist


Join Date: Aug 2001
Location: RSW
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Peru is my second country (of five) on this South American trip. No DCC to report earlier from Chile. However, today at lunch I tapped Google Wallet at the counter on the way out; DCC appeared, causing the employee to immediately choose local Sol over dollars, before I fully realized what was happening.
#1233




Join Date: Apr 2009
Posts: 196
It's a little more difficult to dispute an ATM transaction given that these ATMs offer a way to decline DCC (and the cash & balance scam), which I detailed in this post. You can still try to dispute the transactions, but I suspect a company such as Euronet to vigorously contest any disputes.
File a dispute per the normal process with Chase. As I said in my previous post, at ~$5, Chase is unlikely to file a chargeback and simply credit you the money you are out. This further proves my point in cases of known forced DCC that it might be easier to use cash to avoid the situation. The staff were lying, of course, and the fact that you were in a rush didn't help attempt to resolve the issue at the time of the transaction.
As a best practice, I also look for merchants where there are customer facing credit card terminals. In cases where they hand me the terminal, I hold onto it until the receipt prints, showing local currency.
File a dispute per the normal process with Chase. As I said in my previous post, at ~$5, Chase is unlikely to file a chargeback and simply credit you the money you are out. This further proves my point in cases of known forced DCC that it might be easier to use cash to avoid the situation. The staff were lying, of course, and the fact that you were in a rush didn't help attempt to resolve the issue at the time of the transaction.
As a best practice, I also look for merchants where there are customer facing credit card terminals. In cases where they hand me the terminal, I hold onto it until the receipt prints, showing local currency.
I didn't try with the Euronet because the Charles Schwab conditions explicitly state that they do not refund fees related to dynamic currency conversion and only if the fee was taken out in host currency. That was quite a bit of money and I could have tried but I doubt it would have worked as you did have to click yes.
#1234
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Ireland does bring out the terminals but she had me tap it but never let me see the screen like the other places we went all over Ireland. chase did refund me (Unfortunately I misread my receipt and forgot they stated the exact amount they charged me so they only refunded me $2.6 dollars instead of $3.5 euros) but I doubt Chase even bothered with the chargeback.
As a best practice, I always view the terminal and assume the staff have bad intentions if they are holding onto the terminal or concealing the screen from view. In a recent example, the waiter was a bit taken aback when I insisted on holding the terminal after tapping my card until the transaction processed completely.

Below is my first DCC instance spotted in Germany at the Deutsches Museum. I tried to tap the payment, which failed. There were no prompts on the terminal and no signature slip, but notice that the amount default amount was in USD (at a 4.75% markup over the pending transaction amount on my card). The failed contactless transaction did not show up as a pending transaction on my card. When I inserted my card, the DCC prompts appeared on screen, and the cashier helped me select EUR without issue. A signature slip printed for the second transaction.

The above is the only transaction with DCC I've seen so far, but I predict that my hotel might also have DCC when I checkout in an hour. (The preauth was in EUR.)
A dishonorable mention is something I overheard at breakfast yesterday morning. Someone was sitting at the table next to mine and had just sat down. He had used a Euronet ATM at a shopping mall and asked the others at the table, "There was something about a 13.95% fee? I didn't know what to do or how to avoid it. The receipt shows this fee." I considered mentioning that he likely had just gotten ripped off in multiple ways: cash & balance fee, DCC spread, Euronet's ATM fee, his bank's ATM fee for using another financial institution's ATM, and perhaps a foreign transaction fee. If he had taken out €100, it's possible he could have had up to 25% in fees if all of the above were paid.
#1235
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,111
For EUR we in HKG now have the ability to withdraw EUR banknotes from our local bank ATMs before departure. We can even deposit and withdraw from our foreign currency accounts (deposit needs to be at manned counter, of course).
I’m wondering should I change CZK and HUF from EUR when I get there, or attempt local Cirrus withdrawal and brave the obligatory DCC offers.

I’m wondering should I change CZK and HUF from EUR when I get there, or attempt local Cirrus withdrawal and brave the obligatory DCC offers.

#1237
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,111
Below is my first DCC instance spotted in Germany at the Deutsches Museum. I tried to tap the payment, which failed. There were no prompts on the terminal and no signature slip, but notice that the amount default amount was in USD (at a 4.75% markup over the pending transaction amount on my card). The failed contactless transaction did not show up as a pending transaction on my card.
#1238




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,944
I should know, but might as well ask here to be safe. Traveling to Italy soon, is using American Express still a reliable way to avoid DCC or has something changed? Mexico and South America latest trips I was able to avoid. I usually try with AmEx, then Chase Visa if AmEx not accepted. And any recs of best ATMs to look for in Italy to avoid (or make obvious how to avoid)? Thanks.
#1239
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Yes. Only Visa and Mastercard networks support DCC. Other networks, such as American Express, Discover, JCB, and UnionPay do not.
I usually go to branded bank ATMs. This isn't specific to Italy but rather anywhere. I'd avoid Euronet ATMs that have high fees and always try to DCC. You can see how to opt out of the fees and DCC if you read my post from about a month ago, but it's better to go to a bank's ATM to avoid this entirely.
I usually go to branded bank ATMs. This isn't specific to Italy but rather anywhere. I'd avoid Euronet ATMs that have high fees and always try to DCC. You can see how to opt out of the fees and DCC if you read my post from about a month ago, but it's better to go to a bank's ATM to avoid this entirely.
#1240
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
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#1241




Join Date: Oct 2011
Location: Los Feliz-Los Angeles (BUR/LAX) Arun Baheti
Programs: UA MM/Gold; HH something depending; Marriott Gold; other opportunistic statuses
Posts: 1,944
Yes. Only Visa and Mastercard networks support DCC. Other networks, such as American Express, Discover, JCB, and UnionPay do not.
I usually go to branded bank ATMs. This isn't specific to Italy but rather anywhere. I'd avoid Euronet ATMs that have high fees and always try to DCC. You can see how to opt out of the fees and DCC if you read my post from about a month ago, but it's better to go to a bank's ATM to avoid this entirely.
I usually go to branded bank ATMs. This isn't specific to Italy but rather anywhere. I'd avoid Euronet ATMs that have high fees and always try to DCC. You can see how to opt out of the fees and DCC if you read my post from about a month ago, but it's better to go to a bank's ATM to avoid this entirely.
If you are a Bank of America customer, you will not be assessed ATM access fees at Banca Nazionale del Lavoro, which is owned by BNP Paribas, as all are members of the Global ATM Alliance.
#1242
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures




Join Date: Jun 2003
Location: Miami, Mpls & London
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You may have seen one of these articles that American Express publishes. They provide general guidance, and do not differentiate American Express products from others, although there are embedded ads for Amex cards.
https://www.americanexpress.com/en-u...hen-traveling/
https://www.americanexpress.com/en-u...hen-traveling/
#1243
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Mrs. Majuki made two purchases at a department store in Kaohsiung, one at Muji and one at Uniqlo. I saw that they had two credit card payment terminals, but the cashiers at both stores used the National Credit Card Center ones, which presented a DCC prompt for both transactions (with a tap). At Muji, the cashier verbally proactively offered, "台幣 (táibě)," which we could select as the number 2 option on the screen. Like the purchase more than a month ago, the signature slip appears on the terminal with the total in the selected currency. I suppose in the case of a forced DCC you could refuse to sign at that point, but it hasn't been an issue. Even in cases where the terminals are not customer facing, the cashier has always presented the terminal at retail shops or respected the currency choice at hotels.


#1244
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Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
Renfe offered DCC. While the offer said that it was 2%, the Visa amount is $153.79. Therefore, the DCC offer is more like 4.99%.
#1245
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,959
I stopped in a souvenir shop in Edinburgh today, and there was an Evalon branded sign about paying in your own currency. The credit card terminal was customer facing, and, for the first time for me in the UK, a contactless transaction resulted in a DCC offer. The rate was $18.58 (at a 4% markup) for Ł13.99. I was able to opt out easily, but I'll have increased vigilance now with contactless transactions in the UK.

