Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Credit Card Programs
Reload this Page >

DCC: Dynamic Currency Conversion (2017-2025)

Community
Wiki Posts
Search

DCC: Dynamic Currency Conversion (2017-2025)

Thread Tools
 
Search this Thread
 
Old Oct 25, 2017 | 2:50 am
  #256  
Original Poster
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by AllieKat
Something went wrong. They're definitely supposed to DCC offer.
There was no DCC using the Travelex ATMs at LHR T3 to withdraw GBP back in May. Rates were the Visa rates.
Majuki is online now  
Old Oct 25, 2017 | 2:22 pm
  #257  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by Majuki
There was no DCC using the Travelex ATMs at LHR T3 to withdraw GBP back in May. Rates were the Visa rates.
Something's wrong. They definitely are supposed to offer DCC: http://www.travelex-corporate.com/EN/What_we_do/ATMs/
AllieKat is offline  
Old Oct 25, 2017 | 6:49 pm
  #258  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Originally Posted by Majuki
There was no DCC using the Travelex ATMs at LHR T3 to withdraw GBP back in May. Rates were the Visa rates.
Schwab debit card as well or another card?
tmiw is offline  
Old Oct 25, 2017 | 9:02 pm
  #259  
All eyes on you!
10 Years on Site
 
Join Date: Aug 2015
Location: ZRH/LUX/LON
Programs: BA GGL/ VS Gold. Former: UA 1K (10 years+) , EY partners Plat, SQ PPS Club, SU Gold, LH SEN/HON
Posts: 829
Originally Posted by PLin
Im currently in Zurich, Switzerland and had brunch at a cafe yesterday. When I paid the bill, the terminal displayed a choice for USD or CHF (Swiss Francs). I told the server to process it as CHF, and he quickly processed it as USD anyway. When I asked him why he did that when I clearly said CHF, he said his boss instructed all the workers to do that automatically. The owner of the cafe told the staff that they lose money when processing in CHF. In reality, the cafe gains extra money from forcing the customer to use DCC. I showed him the DCC Wikipedia page, which says that Visa and Mastercard prohibit merchants from forcing the customer to use DCC, and he said he would mention it to his boss later.

In this case, DCC resulted in me getting 0.93 CHF per 1 USD rather than the current intrabank rate of 0.98. The total bill was only $70, so DCC caused me to pay about $3-4 more. Im tempted to do a partial dispute with my credit card bank. Ive been in 4 different countries in Europe this past month, and no other merchant has forced me to use DCC.
I would dispute it. In those situations, I just offer to pay cash instead.
OpenSky is offline  
Old Oct 25, 2017 | 10:55 pm
  #260  
Original Poster
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by tmiw
Schwab debit card as well or another card?
It was a Fidelity Cash Management Account Visa debit card, so it's a similar but different data point. Now, I didn't actually try to draw Euros from the ATM, only GBP, so I don't know if the ATM would have tried some multi currency conversion obfuscation with EUR or have used the Visa rate as well.

My last trip was on the day of the BA IT meltdown, so I was running from T5 to catch another flight from T3. I didn't have time to test some corner cases like known DCC establishments with Android Pay. I was getting some GBP for my parents.

I also used a Travelex ATM landside in T5 without DCC in May 2016 and didn't experience DCC. In fact, the only DCC I encountered was at Grosvenor House and the LHR Marriott, and both places offered an easy, no pressure opt out.

My memory is a bit fuzzy, but I believe DCC was offered during my November 2011 trip at a Travelex ATM in T3.
Majuki is online now  
Old Oct 26, 2017 | 1:30 am
  #261  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Originally Posted by Majuki
It was a Fidelity Cash Management Account Visa debit card, so it's a similar but different data point. Now, I didn't actually try to draw Euros from the ATM, only GBP, so I don't know if the ATM would have tried some multi currency conversion obfuscation with EUR or have used the Visa rate as well.

My last trip was on the day of the BA IT meltdown, so I was running from T5 to catch another flight from T3. I didn't have time to test some corner cases like known DCC establishments with Android Pay. I was getting some GBP for my parents.

I also used a Travelex ATM landside in T5 without DCC in May 2016 and didn't experience DCC. In fact, the only DCC I encountered was at Grosvenor House and the LHR Marriott, and both places offered an easy, no pressure opt out.

My memory is a bit fuzzy, but I believe DCC was offered during my November 2011 trip at a Travelex ATM in T3.
Initially I was thinking that it was something with how the Schwab debit card's programmed that's preventing DCC from happening but now I'm wondering if my theory about them not bothering for small amounts is correct. I don't want to pull out 100+ to confirm though, especially since I may have a difficult time spending all of it before leaving.

Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why.
tmiw is offline  
Old Oct 26, 2017 | 1:49 am
  #262  
Original Poster
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by tmiw
Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why.
I withdrew 300 in May, and I didn't see a DCC prompt. (I would have recorded the transaction if there were one for this thread.) Also, I doubt there is a threshold at which DCC kicks in. It will either be present or absent.
Majuki is online now  
Old Oct 26, 2017 | 7:08 pm
  #263  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Huh. From the Marriott app when I tried to do mobile check-in earlier:



It's a bit weird that the alternate currency is EUR and not USD (and I'm also not sure this is DCC per se due to this). I presume there's no benefit in choosing one or the other if the card isn't denominated in either currency, right?
tmiw is offline  
Old Oct 26, 2017 | 7:19 pm
  #264  
Original Member
20 Countries Visited
1M
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
Originally Posted by tmiw
Initially I was thinking that it was something with how the Schwab debit card's programmed that's preventing DCC from happening but now I'm wondering if my theory about them not bothering for small amounts is correct. I don't want to pull out 100+ to confirm though, especially since I may have a difficult time spending all of it before leaving.

Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why.
Schwab debit card does NOT prevent DCC. I’ve seen it offered at some ATMs.
seawolf is offline  
Old Oct 26, 2017 | 7:37 pm
  #265  
Original Poster
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by tmiw
Huh. From the Marriott app when I tried to do mobile check-in earlier
It does indicate DCC preference, and Marriott properties in the UK all have DCC. (I've been hit before.) It's been awhile since I've seen the prompt, however. As a best practice, I preauth the room with an AmEx and then settle the bill with the card of choice. For Marriott properties, this is the SPG AmEx, so no card change is currently required. Before the merger, I would switch to the Chase Marriott card upon check out.
Majuki is online now  
Old Oct 27, 2017 | 2:42 am
  #266  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Originally Posted by Majuki
It does indicate DCC preference, and Marriott properties in the UK all have DCC. (I've been hit before.) It's been awhile since I've seen the prompt, however. As a best practice, I preauth the room with an AmEx and then settle the bill with the card of choice. For Marriott properties, this is the SPG AmEx, so no card change is currently required. Before the merger, I would switch to the Chase Marriott card upon check out.
That makes the choice of alternate currency even more confusing. I would have thought that Marriott would know that I'm using a USD card by my online profile if nothing else. Maybe they just assume that most people staying there are from the EU?
tmiw is offline  
Old Oct 27, 2017 | 3:19 am
  #267  
Original Poster
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,957
Originally Posted by tmiw
That makes the choice of alternate currency even more confusing. I would have thought that Marriott would know that I'm using a USD card by my online profile if nothing else. Maybe they just assume that most people staying there are from the EU?
I don't remember it listing the currency code, but it's been awhile. I think it simply gave the options between local currency and card currency without specifying the denomination.
Majuki is online now  
Old Oct 27, 2017 | 11:23 am
  #268  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Tesco's ATMs apparently do DCC too (5% markup). At least the opt-out option is fairly obvious.

Marriott, meanwhile, hasn't placed a hold on my card yet even after picking up my key. Maybe that gets taken care of at checkout.
tmiw is offline  
Old Oct 29, 2017 | 5:08 am
  #269  
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,742
Even more weirdly, the second Marriott property I'm staying at this trip actually mentioned "card currency" as the other option during mobile check-in. \_(ツ)_/ Oh well, choosing GBP anyway.
Attached Images  
tmiw is offline  
Old Oct 29, 2017 | 5:40 am
  #270  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,347
Originally Posted by PLin
Im currently in Zurich, Switzerland and had brunch at a cafe yesterday. When I paid the bill, the terminal displayed a choice for USD or CHF (Swiss Francs). I told the server to process it as CHF, and he quickly processed it as USD anyway. When I asked him why he did that when I clearly said CHF, he said his boss instructed all the workers to do that automatically. The owner of the cafe told the staff that they lose money when processing in CHF. In reality, the cafe gains extra money from forcing the customer to use DCC. I showed him the DCC Wikipedia page, which says that Visa and Mastercard prohibit merchants from forcing the customer to use DCC, and he said he would mention it to his boss later.

In this case, DCC resulted in me getting 0.93 CHF per 1 USD rather than the current intrabank rate of 0.98. The total bill was only $70, so DCC caused me to pay about $3-4 more. Im tempted to do a partial dispute with my credit card bank. Ive been in 4 different countries in Europe this past month, and no other merchant has forced me to use DCC.
I was in Prague a few weeks ago, at a small Vietnamese cafe (part of a chain, apparently). I paid with credit card (of course) and was surprised to see DCC was applied - the printed receipt said "I was offered the option to pay in local currency but I chose to pay in US dollars". I certainly did NOT have any opportunity to select either option, they just ran it as DCC without asking. The staff there (just a couple kids) claimed total ignorance, I explained what DCC was, pointed to the receipt which incorrectly stated that I was offered a choice, and told them I didn't appreciate them stealing from me. They professed surprise and claimed the register system was new, I know nothing, the boss isn't around, etc.

This was at a cheap semi-fast food place, our total bill was around 20 Euro (even with the sneaky DCC slipped in) and the DCC gouge was probably less than 2 Euro...so I didn't make a big stink over it, although it did piss me off and I did give them a short lecture. They promised to take it up with the manager the next day. Yeah, sure. I let it go.
nwflyboy is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.